bulk.com/se Reviews 8,819

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Disgusting taste, used to buy their vegan-protein all the time before with brown rice and pea-proteins but then they changed up the recipe and started using soy in it, so I gave up for a while B... See more

Company replied

Rated 5 out of 5 stars

High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 boxes of almond butter, both were rancid and I had to write customer support. They replied within 3 days days, very friendly, and told me they’d reimburse me without hesitation. That’s custo... See more

Company replied

Rated 5 out of 5 stars

I think it's hard to track or compare the results, but when it comes to the powder itself, it's really tasty, and powdery and, though it may be hard to dissolve because of that, it's fine if one shake... See more


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Rated 4 out of 5 stars
bulk.com/se logo

Reply from bulk.com/se

Hello Daniel,

We're thrilled that you found our products reasonably priced. Thank you for choosing us and leaving a review!

Although we hope you won't have to, if there is anything we can help with in the future, please don't hesitate to reach out to us at hello@bulk.com.

Hope you have a great day.

Yash
Bulk™ Customer Support

Rated 1 out of 5 stars

Its taste is awful

Its taste is awful. It has nothing to do with pistachio ice cream. It also has a weird smell. I couldn’t even have just a little bit. I was really looking forward to try new taste after taking chocolate/vanilla taste of famous brands but it got me really disappointed. I wish I could return it.

September 17, 2024
Unprompted review
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Reply from bulk.com/se

Hi Hedieh,

Thank you for taking the time to leave a review. 

We're sorry to hear our product didn't hit the mark.

Please send an email to hello@bulk.com with your concerns so we can better understand the issue. 

Honest customer feedback is important to us, as it helps us continually improve.

Best wishes,

Elena
Bulk™ Customer Champion

Rated 4 out of 5 stars

Best

Fast delivery- good quality- best costumer service

July 16, 2024
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Reply from bulk.com/se

Hi Amin,

Thank you so much for leaving us a review! 

We're super excited that you had a great experience with our fast delivery and awesome products. if there is anything we can help with in the future, please don't hesitate to reach out to us at hello@bulk.com.

Hope you have a great day.

Rated 1 out of 5 stars

The tease was unexpected and I didn't…

The tease was unexpected and I didn't like it at all

July 2, 2024
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Reply from bulk.com/se

Hej

Tack för att du tog dig tid att lämna oss en recension

Vi är så ledsna att höra om din senaste erfarenhet. Det här är inte vad vi gillar att höra.

Var säker på att vi fortsätter att sträva framåt för att leda vägen. Tillhandahåller produkter av högsta kvalitet till de mest överkomliga priserna.

Vi skulle verkligen älska möjligheten att diskutera detta vidare i syfte att hitta ett positivt resultat för dig.

Skicka gärna ett e-postmeddelande till hello@bulk.com så kommer en vänlig medlem av vårt kundtjänstteam att hjälpa till.

Vi ser fram emot att arbeta tillsammans för en bättre upplevelse i framtiden.

Vi hoppas att vi får höra från dig snart, och under tiden får du en underbar dag

Matt
Bulk™ Kundtjänst

Rated 1 out of 5 stars

Extremely bad experience, not a good products I would say!

I ordered oat meal vanilla, vegan protein powder white chocolate and coconut and essential whey protein powder strawberry. I got these items in carton box and slightly wet as it was raining and the carton was broken when they delivered. Informed customer care about this immediately. With a doubt after 2 days, I have opened oat meal powder and vegan protein powder. It looked dry but when I tasted half a scoop it tasted sour and medicinal smell. Then after couple of days it smelled bad. I did not touch since then, alongside I sent to their customer team about it and they say it looks good in photo and decide that it’s good to consume. I was stunned with that answer as it tastes and smells bad, how will it show in photo. I asked them to take return of the products so they understand further, they said they cannot and no refund at all and when I wrote to them they say that they are investigating since a week now. I don’t trust these products no longer and neither suggest someone!

May 20, 2024
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Reply from bulk.com/se

Hi,

We really appreciate you taking the time to leave a review. 

We're sorry we haven't met your expectations this time.

Feel free to send us an email at hello@bulk.com. 

All feedback gives us the opportunity to improve, so thank you for bringing this to our attention.

Best wishes,

Rated 1 out of 5 stars

The NAC powder gave me skin rashes

The NAC powder gave me skin rashes. I have used NAC from many other brands and this has never happend.

May 9, 2024
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Reply from bulk.com/se

Hej Joakim,

Tack för att du betygsätter oss.

Jag är så ledsen att höra om den hudreaktion du har upplevt.

Du kan vara säker på att vi tar sådana frågor på allvar. Skicka oss därför ett e-postmeddelande på hello@bulk.com med dina beställningsuppgifter så att vi kan undersöka saken närmare.

Ha en bra dag.

Malwina
Bulk™ Kundtjänst

Rated 5 out of 5 stars

Tried out the 1 kg peanut butter and…

Tried out the 1 kg peanut butter and vegan proteins from Bulk. Both were delicious and healthy. The protein very ez to drink and doesn't make the water thick. Excellent taste on the chocolate and peanut flavour.

April 27, 2024
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Reply from bulk.com/se

Hello Georgios,

Thank you for taking the time to leave a review. We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Although we hope you won't have to, if there is anything we can help with in the future, please don't hesitate to reach out to us at hello@bulk.com.

Hope you have a great day.

Yash
Bulk™ Customer Support

Rated 4 out of 5 stars

Customer service +1

The jerky and biltong had very nice flavor. But I did get some pieces of cartilage which weren't very pleasant. Not a lot, but a few.

Customer service gets an A5++. One bag had been left out of my order, and had been replaced by dried fish rather than dried beef. I wrote them, and got a response very quickly. They gave me the money back for the missing bag, ergo giving me the dried fish for free. I dont really mess with dried fish, but I'm sure one of my friends will enjoy it. Also, it was free, so double enjoyment. I appreciate them and I wouldn't hesitate to order again if I got another hankering for dried beef.

April 4, 2024
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Reply from bulk.com/se

Hi Amir

Thank you for taking the time to leave us a review

Our customer service team really came through for you. Thanks for leaving a review!

We really hope to see you again soon, in the meantime have a wonderful day

Matt
Bulk™ Customer Support

Rated 2 out of 5 stars

The white eggs test horrible

The white eggs test horrible I had to throw them away. Aldo everything smells spoiled even closed. Really bad experience.

April 12, 2024
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Reply from bulk.com/se

Hi Nidia,

Thank you for taking your time to leave a review.

I am very sorry to hear about the issues you had with our product.

We will be able to sort this out for you in a shortest of time, please send us a brief message to hello@bulk.com so we can investigate if further.

We are here to assist you.

Lina

Bulk™ Customer Support

Rated 1 out of 5 stars

The products that I have received was brocken and the packaging was bad

The products that I have received was brocken and so much protein powder have been thrown out of the package. That's so bad cause I have paid so much for products that I won't be able to use. Bad transportation and packaging

April 29, 2024
Unprompted review
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Reply from bulk.com/se

Hej Majd,

Tack för att du tog dig tid att lämna en recension till oss.

Vi är så ledsna att höra att din beställning anlände skadad och att du är missnöjd med din senaste upplevelse.

Jag har skickat ett e-postmeddelande till dig angående detta.

Hoppas att du får en bra dag.

Malwina
Bulk™ Kundtjänst

Rated 5 out of 5 stars

Trustworthy

I got the wrong item, contacted the support, and they sent a new one asap. Good stuff, good service.

March 30, 2024
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Reply from bulk.com/se

Hi Filip,

Appreciate you taking the time to write a review.

 It's awesome to hear that our customer service team gave you a positive experience.

Aaditya
Bulk™ Customer Support.

Rated 5 out of 5 stars

....

..........

March 27, 2024
bulk.com/se logo

Reply from bulk.com/se

Hej Slava,

Tack så mycket för din positiva recension. Låt oss fortsätta att nå nya höjder tillsammans.

Ha en riktigt bra dag.

Elliot
Bulk™ kundsupport

Rated 1 out of 5 stars

Product are relatively expensive but…

Product are relatively expensive but the quality is rather low.

March 22, 2024
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Reply from bulk.com/se

Hello,

Thank you for taking the time to leave a review. We're sorry to hear our product didn't hit the mark. Please send an email to hello@bulk.com with your concerns so we can better understand the issue. Honest customer feedback is important to us, as it helps us continually improve.

Have a great day. 

Elliot
Bulk™ Customer Support

Rated 1 out of 5 stars

Order never arrived

February 29, 2024
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Reply from bulk.com/se

Hi Péter,

Thank you for sharing your experience.

We are sorry to hear that our product did not meet your expectation.

Unfortunately since this Trustpilot does not gives us the information needed to investigate, please email us at hello@Bulk.com with more details we'll look into this personally for you.

Our goal is to help you reach yours, and we'd love the opportunity to put this right.

Bridget

Bulk™ Customer Support

Rated 5 out of 5 stars

The taste of the clear whey was…

The taste of the clear whey was amazing, I highly recommend.

January 30, 2024
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Reply from bulk.com/se

Good Afternoon Elin,

We appreciate your feedback and we're stoked that our product lived up to your expectations. 

Thank you for trusting us!

We hope to see you back again soon!

Rated 1 out of 5 stars

Never got my order

Never got my order. No answer from the support.

January 10, 2024
bulk.com/se logo

Reply from bulk.com/se

Hej Mil,

Tack för att du tog dig tid att skriva en recension. Vi är så ledsna att vi svek dig den här gången. Skicka oss gärna ett mejl på hello@bulk.com så tar vi hand om det personligen åt dig. Din feedback kan hjälpa oss att förbättra oss, och vi vill gärna få möjlighet att ge dig en bättre upplevelse nästa gång.

Ha en bra dag och jag står till ditt förfogande

Claudia 
TEAM BULK

Rated 5 out of 5 stars

Ordered and received items in good…

Ordered and received items in good time. High quality at a nice price.

January 2, 2024
bulk.com/se logo

Reply from bulk.com/se

Hi Kund,

Thanks for your feedback and highlighting the quality of our products.

We're thrilled we could meet your expectations.

We hope to see you again soon.

Nikhil
Customer Champion
bulk™

Rated 5 out of 5 stars

Works as it should

Good protein powder at fair price. Fast delivery.

September 29, 2023
bulk.com/se logo

Reply from bulk.com/se

Hi there

Thank you for taking the time to leave us a review 

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us

we really hope to see you again soon, in the meantime have a wonderful day

Matt
Bulk™ Customer Support

Rated 1 out of 5 stars

Sale error

What is it with your sale? Pure Whey protein is advertised as 129kr then when one proceeds to buy it turns to 149kr. Both are 500g and Chocalate taste. So disappointing. Then you added two gifts which made me happy but on checking the amount it was 149kr@ and l had 1500g plus other items. I took screen shots should you wish to see. I have complained before about your sale system. Has anyone experienced this?
Your staff aren’t friendly either. I recommend Gymgrossisten instead though your products are good. The pride& sale errors put me off.

January 1, 2024
Unprompted review
bulk.com/se logo

Reply from bulk.com/se

Good Afternoon,

Thanks so much for your valuable feedback. 

I am so sorry to hear that you have experienced this issue.

Please do reach out to us at hello@bulk.com and mention this review and we will look into this for you!

We hope to hear from you soon and hope we can make your shopping experience better.

I wish you a wonderful new year!

Louise
Customer Support Champion
Bulk™

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