bulk.com/se Reviews 8,819

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Disgusting taste, used to buy their vegan-protein all the time before with brown rice and pea-proteins but then they changed up the recipe and started using soy in it, so I gave up for a while B... See more

Company replied

Rated 5 out of 5 stars

High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 boxes of almond butter, both were rancid and I had to write customer support. They replied within 3 days days, very friendly, and told me they’d reimburse me without hesitation. That’s custo... See more

Company replied

Rated 5 out of 5 stars

I think it's hard to track or compare the results, but when it comes to the powder itself, it's really tasty, and powdery and, though it may be hard to dissolve because of that, it's fine if one shake... See more


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Rated 5 out of 5 stars

High quality, reasonable price

High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products in mini-tablet forms (e.g. Lactase, Vitamin-D, etc.), powders and sprays. They are very convenient to consume as compared to large capsules.

October 30, 2023
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Reply from bulk.com/se

Hi Farqaleet, 

We're thrilled to hear that our product met your expectations. Thanks for choosing us and sharing your positive experience with others!

We look forward to your next order. 

Have a great day.

Elliot
Bulk™ Customer Support

Rated 5 out of 5 stars

Love the collagen coffee/ organic whey protein

Love the collagen coffee! Just like normal coffee without any offensive taste that can come with collagen supplements.
Excellent organic whey protein! Great pre/post workout and especially if you are trying to meet your protein intake after any rigorous training session or just if you haven’t eaten even during the day.

November 13, 2023
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Reply from bulk.com/se

Hi there

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

We really hope to see you again soon, in the meantime have a wonderful day

Matt
Bulk™ Customer Support

Rated 1 out of 5 stars

Free Delivery SCAM (Do not order)

Bad delivery experience. Do not order unless you wish to hunt down the package somewhere far from your address .
They drop off the package at a remote location,
We have to go pick it up in 5 days, otherwise they return it.
They should have mentioned there is no door delivery ...

December 11, 2023
Unprompted review
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Reply from bulk.com/se

Good Afternoon, 
 
Thank you for taking the time to leave a review today.

We're so sorry to hear your order didn't arrive with you on time and was delivered to a collection point. we understand how disappointing this is and how inconvenient it can be for you.

Would you mind reaching out to us at hello@bulk.com - we will then be able to investigate this for you and support you with this further. 

Louise
Customer Support Champion
Bulk™

Rated 2 out of 5 stars

Great branding, but weak vitamin content

The branding is really really nice, but product in hand felt much cheaper. Generally, it is really okay quality, it´s just after the stunning pictures I expected something very premium.
Where it comes to content, the pills (vitamins, probiotics) I ordered are very weak with their content. Most of your competitors have one pill = full daily requirement, where with your solution, we have to take 2 or 3 pills to meet our daily needs. That is the main reason we won´t be ordering again, as it´s just too many pills at once and makes it very uncomfortable to eat.

November 8, 2023
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Reply from bulk.com/se

Hej,

Tack för att du betygsätter din upplevelse hos oss. Vi är så ledsna att vi inte uppfyllde dina förväntningar den här gången. Skicka oss ett e-postmeddelande på hello@bulk.com så tar vi hand om dina problem personligen. Vi skulle älska möjligheten att göra saker rätt.

Ha en trevlig dag

Kundtjänst Bulk

Rated 3 out of 5 stars

I have read rumours about bulk quality…

I have read rumours about bulk quality lately and before buying more of your product, publish third-party test results of your supplements on every product, please.

November 28, 2023
Unprompted review
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Reply from bulk.com/se

Hi Martin

Thank you for taking the time to leave us a review

We take every bit of feedback we receive on board with a view to continuing to improve and provide the best possible experience to our customers who are the heartbeat of everything that we do.

Your feedback has been passed onto our team of product innovators for consideration moving forward.

we really hope to see you again soon. In the meantime have a wonderful day

Matt
Bulk™ Customer Support

Rated 3 out of 5 stars

I really like Bulk products

I really like Bulk products, however, I feel that they are always doing “discounts” and at the end you don’t know if they are trying to fool you with the prices. The discounts are not as good as they seem. I would rather like that they keep it honest and real like their products, and if they are really doing discounts, to say so.

October 30, 2023
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Reply from bulk.com/se

Hi Romeo

Thank you for taking the time to leave us a review

We are so sorry to hear that you experienced an issue with our discount codes, we always want to offer our customers the best quality products at the best prices possible, we would love the opportunity to talk things through further and find a positive resolution for you.

Please feel free to drop us an email at hello@bulk.com where a friendly member of our team will be delighted to look into this for you and ensure that we work towards ensuring your next experience is up to the high standards you deserve.

We really look forward to hearing back from you and assisting with this. In the meantime have a wonderful day

Matt
Bulk™ Customer Support

Rated 5 out of 5 stars

Good product!

I love the pistacchio butter and the vegan protein !

September 29, 2023
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Reply from bulk.com/se

Hej, det är jag,

Tack så mycket för den här recensionen.

Vi är glada att du var nöjd med kvaliteten på våra produkter. Tack för att du litar på oss.

Ha en riktigt bra dag.

Elliot
Bulk™ Kundtjänst

Rated 1 out of 5 stars

Scam and theft

I placed an order for vitamin B and they sent me a bottle with the safety lid open and the bottle said it contained 60 pills and inside the bottle I found 64 pills. I wrote to the company five times and they never solved the problem, they only wrote me one time saying that I hoped they would help me solve this and nothing, it's been almost a month and I have not had a response even though I have written to them, as I said, on several occasions. It is a terrible service, a deception and very poor safety in their products, how safely is one going to take open vitamins that contain more pills? Don't buy in that store, it's wasting your money!

September 8, 2023
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Reply from bulk.com/se

Hej Monica, 

Tack för din recension.

Jag är verkligen ledsen att höra att dina B-vitamintabletter inte kom i gott skick och att du inte hörde något från oss.

Jag har undersökt saken och det verkar som att vi har svarat på alla dina meddelanden.

Kanske har våra relies hamnat i din skräppostmapp?

Jag är i alla fall glad att se att saken för länge sedan är löst för dig.

Ha en bra dag,

Arne
Bulk™ Customer Support

Rated 1 out of 5 stars

My order was handel so bad!

My order was handel so bad!
From 3 items: first time the packet arriverat open with 1 item onside.
Second time packet arrive with second item.
Thord item nerver arrive!!!
And I am not from Ryssland!!!
And not Ingbert!
Everything in mess!

September 3, 2023
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Reply from bulk.com/se

Hej på dig,

Tack för att du tog dig tid att skriva en recension om din upplevelse med Bulk™

Vi är så ledsna att höra att vi sviker dig, och vi skulle älska chansen att göra det rätt. Hör gärna av dig till oss på hello@bulk.com så tar vi hand om det personligen.

Jess,
Bulk™ Kundtjänst

Rated 3 out of 5 stars

Product good/delivery slow

Product was good, but it took additional a week for the shipping compared to MyProtein order

August 10, 2023
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Reply from bulk.com/se

Hi Alexander, 

Thanks for your feedback and highlighting the quality of our products. We're thrilled we could meet your expectations.

Hope to see you back in the near future! 

Have a great day! 

Harry
Bulk™ Customer Support

Rated 3 out of 5 stars
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för din feedback.

Som Bulk™-kund kan du vara säker på att våra mål aldrig förändras. Vi levererar högkvalitativa produkter till lägsta möjliga pris. För att kunna upprätthålla de standarder du förväntar dig när det gäller produktkvalitet och arbetsförhållanden är vårt enda alternativ att justera vissa av våra priser.
Vi fortsätter att vara ledande inom sport och aktiv nutrition, och vi vill att du ska fortsätta att dra nytta av de allra bästa erbjudandena.

Ha en trevlig dag.

Lorenzo

Bulk™ Kundtjänst

Rated 5 out of 5 stars

Good quality

Good quality, fast delivery

August 6, 2023
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Reply from bulk.com/se

Hi Travis, 

Thanks for the feedback and for pointing out our speedy delivery. We're glad we could make your shopping experience smooth.

Have a good day!

Rated 1 out of 5 stars

It’s been well over two weeks since i…

It’s been well over two weeks since i ordered my products and by the look of the tracking it has not even left the origin yet. Non-existent response from Bulk after several emails, try of using the unusable chat and a form on their website.
I would give a 0 if possible.

September 1, 2023
Unprompted review
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Reply from bulk.com/se

Hi,

Thank you for rating your experience with us. We're so sorry to hear of the issues with our courier service.

We aim to provide the best possible service, and we understand this is frustrating for you. Please send your order details to hello@bulk.com and we'll look into this further.

Have a beautiful day.

Lorenzo 

Bulk™ Customer Support

Rated 1 out of 5 stars

My order never arrived.

My order never arrived.
I contacted 2 times and they put responsibilities on the carrier. So far, the order was not returned and my money is nowhere to be seen.

EDIT: I'm editing the initial comment since I am not allowed to answer yours.

The parcel is indeed ready for collection... 1 MONTH AFTER THE ORDER WAS PLACED !!

I gave your colleague a deadline 2 weeks ago, and said that I wouldn't pick it up if it was not delivered until the end of that week. And I won't.

DHL notified me, that is correct. BUT 2 DAYS AGO!!!

I AM NOT PICKING UP THAT ORDER NOW.

And sending a 50% discount voucher is useless as I will never ever again buy from you.

It's an unreliable service. Simple as that.

July 9, 2023
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Reply from bulk.com/se

Hi André,

Thank you for your feedback.

I've just had a quick look at the situation and can see that my colleagues have informed you that your parcel is ready for collection.

I can also see that the DHL had notified you twice by email about your parcel being ready to be collected.

I have sent you an email with all the details.

I hope this helps.

Have a lovely day.

Anna
Bulk™ Customer Champion

Rated 5 out of 5 stars

good quality

good quality , you get what you paid for as simple as that.

July 3, 2023
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Reply from bulk.com/se

Hi sorro, 

We really appreciate that you enjoy the quality of our products.

Enjoy the rest of your day!

Rated 5 out of 5 stars

very pleased with the product & excellent service…

I am pleased with the product I ordered.
The pancake and spinach products were particularly good.
Bulk.com (Sweden) provided updates
about the delivery, which appeared
to be coming from Germany.
Due to a delay in delivery,
I reached out to customer service via chat.
Elliot was both helpful and friendly,
promptly addressing my concerns.
Overall, it was a positive experience
with reasonable prices.
I highly recommend them and
will definitely place another order in the future.

June 10, 2023
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Reply from bulk.com/se

Hi Maryrose,

We're thrilled to hear that our product met your expectations. We appreciate your kind words about our customer service team. Thank you for choosing us and for sharing your experience with others.

Have a lovely day.

Anna

Bulk™ Customer Support

Rated 5 out of 5 stars

Vey satisfied

I am ordering regularly to Sweden. Fast delivery, good quality of products: whey protein, nuts, nut flower. Really appreciate, that products has no aspartame

July 6, 2023
Unprompted review
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Reply from bulk.com/se

Hi Ernesta, 

Thank you for writing this. 

Great to hear you are satisfied! Of course, we do our best to keep our products safe, tasty and high quality so we are very glad to hear you appreciate this. 
Of course, we are also here to assist at any given time. 

Have a great weekend!

Rated 3 out of 5 stars

Everything but the taste is great

Everything but the taste is great
Good content of the product but taste is really not that good

June 6, 2023
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Reply from bulk.com/se

Hi Jeremiah, 

Thank you for taking the time to leave us your feedback.

I am sorry to hear the taste of your recent order was not up to expectations, if you reach out to us at hello@bulk.com we would be happy to discuss this further.  

Hope you have a great day.

Harry
Bulk™ Customer Support

Rated 5 out of 5 stars

Good shet

Good shet, maybe to good lol, added 5kg in 2 weeks

June 2, 2023
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Reply from bulk.com/se

Hi Philip,

Thank you for contacting us and for your recent order.

We are very pleased to hear that you were satisfied with the services and products you purchased!

Should you need anything or should you have any questions, please feel free to contact us via our online chat or Facebook and we will be happy to assist you.

For now, I wish you a good day!

Massimiliano,
Bulk™ Customer Support

Rated 5 out of 5 stars

Awesome quality

May 28, 2023
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Reply from bulk.com/se

Hej Olga,

Tack för att du tog dig tid att lämna oss din feedback.

Det är fantastiskt att höra att du uppskattar kvaliteten på våra produkter, vi är stolta över kvaliteten och konkurrenskraftigt pris!

Hoppas att se dig tillbaka inom en snar framtid!

Ha en bra dag!

Harry
Bulk™ Kundtjänst

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