bulk.com/se Reviews 8,819

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Disgusting taste, used to buy their vegan-protein all the time before with brown rice and pea-proteins but then they changed up the recipe and started using soy in it, so I gave up for a while B... See more

Company replied

Rated 5 out of 5 stars

High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 boxes of almond butter, both were rancid and I had to write customer support. They replied within 3 days days, very friendly, and told me they’d reimburse me without hesitation. That’s custo... See more

Company replied

Rated 5 out of 5 stars

I think it's hard to track or compare the results, but when it comes to the powder itself, it's really tasty, and powdery and, though it may be hard to dissolve because of that, it's fine if one shake... See more


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Package broken and products leaking…

Package broken and products leaking upon arrival. The package were denied by me and photos were taken and sent to Bulk. Even with the photos, Bulk won't reimburse you until DHL has sent back the package. Poor customer service.

February 13, 2023
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du kontaktade oss och för din recension. Vi ber om ursäkt för att vi svarade på engelska.

Vi är ledsna att höra om detta problem.

Jag ser att du kontaktade min George i veckan och att han löste problemet.

Om du behöver något annat, tveka inte att kontakta oss, vi hjälper dig gärna.

Ha en trevlig dag

Bulk™ Customer Support

Rated 2 out of 5 stars

Delivery problems

The order came "broken" - with a ruptured package. It could have been a problem with the delivery company, but could also have been a problem from the protein bags package/material.

February 6, 2023
bulk.com/se logo

Reply from bulk.com/se

Hi,

Thanks for getting touch with us and for your review. 

We’re disappointed to hear about this issue. 

I can see that you've been in touch with my colleague Anna this week and she's got you sorted out. 

If you need anything else, please don't hesitate to get in touch, we're always happy to help.

Have a great day 

Lorenzo

Bulk™ Customer Support

Rated 1 out of 5 stars

I have not received my order yet

My order is at the pick up center according to the email received but it was not in the store.
I still have not received my order.

January 6, 2023
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att lämna en kommentar om din senaste erfarenhet av Bulk™.

Jag är ledsen att höra att du inte hade en bra upplevelse med leveransen. Jag kan se att paketet inte hämtades från paketshopen och returnerades till oss.

En återbetalning har gjorts.

Med bästa hälsningar till alla,

Bulk™ Kundtjänst

Rated 1 out of 5 stars

when I ordered for 500 kr they had to…

when I ordered for 500 kr they had to send a gift and they deceived me and did not send a gift. scammers.

February 7, 2023
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att skriva en recension.

Vår kampanj med gratis gåva gällde så länge lagret räcker och på grund av erbjudandets popularitet tog våra lager slut snabbare än väntat.

Vi tog bort erbjudandet så fort vi kunde, men tyvärr slutade vissa beställningar utan gratispresent.

Vi är verkligen ledsna för alla olägenheter som orsakats.

Med all lycka,

Bulk™ Kundtjänst

Rated 1 out of 5 stars

Very watery and no taste

Very watery and no taste. Some are thick but it felt like water and sweetener.

February 5, 2023
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att skriva en recension.

Vi är ledsna att höra att du inte var förtjust i våra Protein Shakes. Vi strävar efter att endast använda kvalitetsingredienser utan onödiga fyllmedel, och det kan vara därför som våra shakes verkar tunnare i konsistensen än vissa.

Vi rekommenderar att du använder mjölk eller mjölkalternativ för att tjockna upp shakes i stället för vatten.

Med all lycka,

Rated 1 out of 5 stars

seal was broken

ordered some vitamin pills and the seal on the bottle was completely open and the other one was half open i was expecting alot more than this, now i dont even know to take them tablets or throw them away.
they dont give a damm about customers !!!!!

February 1, 2023
Unprompted review
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att skriva en recension.

Jag är ledsen att höra att du inte var imponerad av våra produkter. Våra pillerburkslock är förseglade när de stängs och under vridrörelsen när de öppnas kan de lyfta förseglingen något.

Detta äventyrar inte produkten och vi är alltid angelägna om att prata med alla kunder som inte är nöjda.

Med all lycka,

Rated 1 out of 5 stars

The taste is horrible on both the…

The taste is horrible on both the products bought.

January 29, 2023
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att lämna en recension.

Jag är ledsen att höra att du inte gillade smaken på produkten. Complete Mass är ett mycket populärt val för våra kunder så vi är besvikna över att höra att det inte var rätt för dig.

Vi erbjuder en rad olika smaker, så förhoppningsvis hittar du något som passar bättre.

Med all lycka,

Bulk™ Kundsupport

Rated 2 out of 5 stars

Order and shipping was fast and timely…

Order and shipping was fast and timely but the product I ordered; Casein with with vanilla flavour is almost unedible. It has a strange flavour ,not vanillalike and is chalky-not even sure if I will be able to eat to finish the bag. I have had 2 servings-terrible.
Sorry but I will not come back as a customer

January 25, 2023
Unprompted review
bulk.com/se logo

Reply from bulk.com/se

Hej,

Tack för att du tog dig tid att lämna en recension.

Jag är ledsen att höra att du inte var nöjd med vår Micellar Casein produkt. Kasein är ett populärt alternativ för personer som vill öka sitt proteinintag och det är naturligt "kritaktigt" i konsistensen.

Vi är stolta över att endast använda kvalitetsingredienser.

Med allt det bästa,

Bulk™ Kundtjänst

Rated 1 out of 5 stars

I feel scammed…

Removed the free shaker after I made the purchase and it’s not the sum of money it’s the principle of removing stuff from my order after the purchase that shocked me! Horrible scammers.

January 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look