Bulldog Gear Reviews 1,273

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as well-built, sturdy, and excellent value for money. Many people are impressed with the robust design and durability of the equipment, noting that it meets their expectations for performance and longevity. Reviewers frequently highlight the exceptional customer service, mentioning quick responses and a professional approach to resolving issues. However, some customers also noted issues with delivery, including missing items, damaged parts, and delays, sometimes attributing these to courier problems. A few other people also felt that customer service communication could be slow or unresponsive, particularly regarding order updates and problem resolution.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, sturdiness, and robust... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the sturdiness, durability, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and speedy... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the great customer... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

SHOP NOW

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sandbags.

I bought a 40kg sandbag and it was spot on…sturdy, easy to fill and feels tough and durable. I liked it so much I’ve ordered a 50kg bag and even got my wife involved and ordered her a 20kg bag to get started.

November 19, 2025
Rated 1 out of 5 stars

Waste of money.

I was sent a written plan and you cant see the writing. Ive emailed them about this, and basically got a answer of we will make sure this is noted for future, so nothing changed and I have wasted £10.

November 16, 2025
Rated 1 out of 5 stars

Order took forever to arrive and quality poor

The order didn’t arrive from the vendor within the timescales
I chased up and up and eventually got a response saying that they had a “system issue” and no apology.
The item is not the best quality so overall v disappointing and won’t be using bulldog ever again.

November 15, 2025
Rated 4 out of 5 stars

Great bit of kit

The zero 3 is class well made but very heavy especially in the crate. It was sent on a truck with one guy who had to wait for me to get home from work to help him lift it off the truck. Great machine terrible delivery method.

November 4, 2025
Rated 5 out of 5 stars

Great equipment and Fast Delivery

Great equipment and Fast Delivery

We live on an island in the Outer Hebrides that most companies don’t deliver to or charge just as much for delivery as for the product.
Bulldog Gear delivered and quick. The bench and new weights are big upgrade from previous and stop us having to venture out in the winter.

November 10, 2025
Rated 1 out of 5 stars

Disappointing customer service

Ordered a dip station attachment, but arrived with missing parts. And the pdf assemble instructions for the 2.0 adjustable bench only has the cover page. Have tried contacting multiple times through email and phone to arrange refunds/replacement but only got radio silence. Very disappointing.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Did the job….

Bought weighted vest for son in training for military. Did the trick, good quality gear.

December 1, 2024
Rated 5 out of 5 stars

Overall a great experience

We made a very large order from Bulldog.
The equipment was great quality, very aesthetic and reasonably priced.
On opening the order, We did have a part missing ( I think this was the couriers fault and not bulldog itself considering we had 2 pallets of stock)
After reading reviews on here regarding customer service and no answer from the phone line, I was initially very concerned. However, I had a reply to my email from their customer service within less than 3 hours, the problem was rectified and the part was dispatched and received the next day!!! We couldn't have asked for more. Very happy and will defo purchase again!!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

20kg Bulldog Gear Weighted Vest - Mesmerisingly Good ⭐️⭐️⭐️⭐️⭐️

I bought a 20kg Weighted Vest from Bulldog Gear and it is absolutely SUPERB! I’d always wanted a weighted vest but had never bit the bullet. I shopped around and did some research and I found the videos on the Bulldog Gear website to be really helpful pre-purchase. I went for the 20kg due to the flexibility of the weights. There are numerous 1kg bar, bullions that are easy to add and subtract to get up to your chosen weight. So far, I’ve done six weighted vest speed walks, varying from 3 miles to 6 miles. I started with 16kg and am now ploughing around with the full 20kg. The vest is extremely comfortable and easy to secure, ensuring the weight is evenly distributed and does not cause any unwanted stress on the body. The vest has been an awesome addition to my training as I truck in with fat loss and sculpting, generally trying to lose timber. It’s a fantastic workout and you can feel the benefits throughout, as well as giving you a nice pump through your upper torso, arms and legs. The vest is easy to get on and off, and it’s going to be a staple for my training from here on in. I’m looking forward to dropping the weight and going for a short to mid distance run in it too in the not too distant future. Thank you Bulldog Gear - epic piece of kit that I wish I’d purchased years ago ⭐️⭐️⭐️⭐️⭐️

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I’ve always had good experiences with bulldog gear in the past but I’ve never had an issue before. I ordered a kettlebell two weeks ago and when I emailed after 10 days as it still wasn’t with the courier I received a generic response that hadn’t looked into the query which said it might be because it could come in two packages. It’s a single kettlebell. When I’ve queried this and chased twice more I’ve had no response, have no kettlebell and am £80 down. Avoid

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered some equipment from the…website

I ordered some equipment from the company. The order was billed immediately but was never shipped.

The customer service dept is on an expensive phone line and email responses are sporadic and totally unsatisfactory. They are basically impossible to contact to have a complaint resolved.

After getting a phone number through the card company the phone line was not manned.

I would urge anyone to AVOID this company. Sadly, with Trustpilot the minimum is 1 star. That is unwarranted.

(NOTE/UPDATE: THE COMPANY HAS REPSONDED & I UNDERSTAND THE PRODUCT IS ABOUT TO BE SHIPPED

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service and Equipment

I ordered a number of items with Bulldog Gear which have been an amazing addition to our gym facilities and my members. From start to finish the process was easy and straight forward. The customer service was amazing. Well done Ian and his team for delivering exactly what you said you would.

The equipment has a quality finish, feel and looks top class.

Many thanks Si

August 27, 2025

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