Bulldog Gear Reviews 1,270

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as well-built, sturdy, and excellent value for money. Many people are impressed with the robust design and durability of the equipment, noting that it meets their expectations for performance and longevity. Reviewers frequently highlight the exceptional customer service, mentioning quick responses and a professional approach to resolving issues. However, some customers also noted issues with delivery, including missing items, damaged parts, and delays, sometimes attributing these to courier problems. A few other people also felt that customer service communication could be slow or unresponsive, particularly regarding order updates and problem resolution.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, sturdiness, and robust... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the sturdiness, durability, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and speedy... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the great customer... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
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Free shipping on all orders.

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Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

24kg bell

The delivery arrived quickly, and the quality is excellent. The 24 kg kettlebell, like all of them, is very well made. I will be buying a second one soon.

April 14, 2026
Rated 4 out of 5 stars

Great customer care.

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items.

The mark of a good team isn’t that processes are perfect, rather, when things go wrong, as they can and frequently do, what is the response?
Well, Bulldog Gear customer services have got this right. They were very responsive and helpful and keen to correct the issues that were raised. All credit to them, they did a really good job. Thanks.

April 1, 2026
Rated 5 out of 5 stars

Happy With This

The product is well made. Only used a couple of times but happy with it so far. Delivery was within their time guidelines - packaging could have been stronger but no harm done.

April 8, 2026
Rated 2 out of 5 stars

Your products are great, but your service let's you down

Your products are great, there's no doubt about it. Here's where you could improve. I've ordered two flat fold benches which are premium in quality and also command a premium price. The issue is the first one came with a bent pin and I was accused of doing that myself. Why would I order a bench and then damage the pin? I was quoted over £20 for a replacement. No thanks, I hammered that in myself. The second order consisted of a bench and a skipping rope. I was sent the bench and not the rope and when this was pointed out, they said it had been packed with the bench, which it wasn't. Who orders a bench at over £300 and then lies about a £17 skipping rope. But British does equal quality, but also poor customer service, which is the crux of this review.

March 30, 2026
Rated 3 out of 5 stars

Product TBC / Logistics AWFUL

To be honest, I haven’t even had an opportunity to use the product. I spent £2000 on the new Zero 2 Adjustable Cable.
However, delivery was delayed by a week despite us waiting for it because the tailgate of the truck didn’t work. They asked me if I had a forklift truck to assist. Obviously, I didn’t given it was my house.
The delivery then arrived without warning when I was not at home. Luckily, I had builders at the house present.
This was fortunate because what is not told is that the package is 200 kg plus and cannot be broken down due to the design.
We had a small digger which we were able to remove the pallet from the pavement outside the front of my house because the driver of the delivery truck told us very frankly his responsibility had ended and he drove off.
Collectively, the builders managed to move the pallet to the front of my house, but have no way of getting it in as they didn’t have enough manpower.
It has since been stuck on my driveway for a week with a tarp pulling over it until we can muster enough people together to move it into the house.
I appreciate the product is heavy and is almost certainly the top of the range, however the delivery of the goods was terrible and would still be sitting on the pavement outside my house if I hadn’t had builders there that day.

July 17, 2025
Rated 1 out of 5 stars

Trying to open a new gym

Trying to open a new gym. Your company is constantly out of stock. Then used a delivery company that cannot deliver items and now I’m missing items from my order and can never get hold of anyone?

March 25, 2026
Rated 5 out of 5 stars

Happy with my kettlebell

More than happy with my 25Kg kettlebell! There was a problem with the delivery, contacted the customer service and they immediately sorted the situation out!

Definitely will order more from this shop! Can not wait ! :)

March 19, 2026

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