Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.
Unit 4a New Road Industrial Estate, st18 0pj, Hixon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery arrived quickly, and the quality is excellent. The 24 kg kettlebell, like all of them, is very well made. I will be buying a second one soon.
Despatched quickly. Packaged well. Easy to assemble. Looking forward to using.
Bought as a gift for my nephew, and he loves them! Great quality and good price.
I still have not received any details on delivery despite following up several times. It has been several weeks now!
Great experience with Bulldoggear! The quality of the equipment is also fantastic, very happy with my purchase. I’ll definitely be buying more from them in the future!
From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items.
The mark of a good team isn’t that processes are perfect, rather, when things go wrong, as they can and frequently do, what is the response?
Well, Bulldog Gear customer services have got this right. They were very responsive and helpful and keen to correct the issues that were raised. All credit to them, they did a really good job. Thanks.
The product is well made. Only used a couple of times but happy with it so far. Delivery was within their time guidelines - packaging could have been stronger but no harm done.
Fantastic quality kettlebells fast delivery service also just need to get the mind set and start using them now
This item came incomplete still waiting on them sorting it out customer service is very slow
Your products are great, there's no doubt about it. Here's where you could improve. I've ordered two flat fold benches which are premium in quality and also command a premium price. The issue is the first one came with a bent pin and I was accused of doing that myself. Why would I order a bench and then damage the pin? I was quoted over £20 for a replacement. No thanks, I hammered that in myself. The second order consisted of a bench and a skipping rope. I was sent the bench and not the rope and when this was pointed out, they said it had been packed with the bench, which it wasn't. Who orders a bench at over £300 and then lies about a £17 skipping rope. But British does equal quality, but also poor customer service, which is the crux of this review.
To be honest, I haven’t even had an opportunity to use the product. I spent £2000 on the new Zero 2 Adjustable Cable.
However, delivery was delayed by a week despite us waiting for it because the tailgate of the truck didn’t work. They asked me if I had a forklift truck to assist. Obviously, I didn’t given it was my house.
The delivery then arrived without warning when I was not at home. Luckily, I had builders at the house present.
This was fortunate because what is not told is that the package is 200 kg plus and cannot be broken down due to the design.
We had a small digger which we were able to remove the pallet from the pavement outside the front of my house because the driver of the delivery truck told us very frankly his responsibility had ended and he drove off.
Collectively, the builders managed to move the pallet to the front of my house, but have no way of getting it in as they didn’t have enough manpower.
It has since been stuck on my driveway for a week with a tarp pulling over it until we can muster enough people together to move it into the house.
I appreciate the product is heavy and is almost certainly the top of the range, however the delivery of the goods was terrible and would still be sitting on the pavement outside my house if I hadn’t had builders there that day.
Great customer service and quick to respond to my enquiry and problem via email.
Great product - great price with a speedy delivery time thrown in.
Ordered the parallette bars and found them to be easy to assemble - very sturdy and perfect for what I want them for!
Trying to open a new gym. Your company is constantly out of stock. Then used a delivery company that cannot deliver items and now I’m missing items from my order and can never get hold of anyone?
More than happy with my 25Kg kettlebell! There was a problem with the delivery, contacted the customer service and they immediately sorted the situation out!
Definitely will order more from this shop! Can not wait ! :)
Aftercare sales is zero hate to say . Very disappointing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.