This VPN company called BulletVPN disabled its VPN service today and did not notify its customers and stole our money. Terrible unprofessional practice. I leave my warning here that BulletVPN led man... See more
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dont subscribe to bulletvpn. they dont have any customer service, plus once connected, your bandwidth gets cut down to very low. my native speed is 150/150, after connected i can only get 4/15 mbps up... See more
Company replied
It’s a must in current times to have reliable and fast vpn service. All online services swear that they’re secured and free from cyber attacks, but when it comes to real situations, they fail to keep... See more
Company replied
Bullet has been pretty good for the last 4 months. I use South African based DSTV.com and though there have been 3-4 hiccups over this period, the outage has only usually been 2-3 days max which is... See more
Company replied
Company details
Written by the company
Introduction: We are a premium VPN service that allows users to browse the web safely and anonymously thanks to easy-to-use apps for Windows PC, Mac, Android, iOS, and Amazon FireTV. We also support all other Internet-enabled devices using Smart DNS. Features: Six simultaneous devices UltraHD support Kill Switch Leak Protection Zero logging Ever-growing network Money-Back Guarantee : 30 Days Money Back Guarantee Our Pledge: We always strive to improve our service, if you have any comments, please do contact us and we will do our best to make things right.
Contact info
Narva maantee 5, 10117, Tallinn, Estonia
- 3726027267
- feedback@bulletvpn.com
- bulletvpn.com
Replied to 50% of negative reviews
Typically replies within 48 hours
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Well it works like a dream
Well it works like a dream and watch sport from South Africa on Sat

Reply from BulletVPN
Bulletvpn is one of the best
Bulletvpn is one of the best. There mission statement is what it means. If they meant military grade, it is in deed military grade protection. I certainly recommend that you have one for yourself .

Reply from BulletVPN

Reply from BulletVPN
RELIABLE VPN
Decent VPN with good speed and with large servers. Support is excellent, but some minor improvement is needed, and I hope they are working on it.

Reply from BulletVPN
DSTV
Still having problems, sometimes, connecting to DSTV and resolution on transfer from ipad to tv can be downgraded.

Reply from BulletVPN

Reply from BulletVPN
Great VPN
Fast VPN. Many servers all over the world.
Their support is great. Used TeamViewer to check all my settings. All was done fast and reliable.

Reply from BulletVPN
Good VPN
Good VPN, value for money. Does have glitches then and now though the support team is good and resolves the problems soon.

Reply from BulletVPN
Efficient Team
Very good response from your team in solving my problem. Very efficient. Thanks

Reply from BulletVPN
Very good for value and performance
Very good for value and performance. Better than the ones who are touted as top 10 by certain You Tubers.

Reply from BulletVPN
Apps need updates
O would suggest to update the apps and to give the info inside the apps what are the servers that unblock which streaming service, which support torrents etc.
Other than that everything is great.

Reply from BulletVPN
You were very helpful to respond to my…
You were very helpful to respond to my email quickly. The problem ended up being on my end. When I put my email address in in order to sign in, it was entering a space that I didn’t notice

Reply from BulletVPN
Excellent response
Prompt reply and problem solved. I have used this service for several years now, their support is excellent and trouble shooting equally so. I use another VPN their service is no way as good

Reply from BulletVPN
The only VPN service that works with…
The only VPN service that works with DSTv in South Africa!

Reply from BulletVPN
Prompt reply and problem solved quickly.
The reply was very prompt on my inability to logon for no apparent reason even though I had my correct password for logging in. They were able to pinpoint the problem after the request for more data. Well done!!

Reply from BulletVPN
Have several vpns and this streams the…
Have several vpns and this streams the sources I need. Not managed to get the smart dns to work though. Good technical support. Well worth the money

Reply from BulletVPN
Great CS and Reliable VPN service
Quick and thorough responses whenever I need support. As with all VPNs, things change, and BulletVPN always as a fix ready long before I message them about it. As a VPN, Bullet is exactly what you want ..... invisible. It's one of those services you hope to never notice.... and it does this admirably when I am binge watching tv shows.

Reply from BulletVPN
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