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Rated 1 out of 5 stars

Awful experience. Front end sales good. Once your signed up everything changes. Very difficult to speak to anyone. Only online ticket system. We need as a minimum to send bulk emails, sms... See more

Rated 5 out of 5 stars

The secret to Bullhorn is definitely the staff. It's always very easy to get in touch with someone at Bullhorn whether it's support, account managers or the product heads. Everyone is incredibly kno... See more

Rated 5 out of 5 stars

Just moved from Access to Bullhorn Jay Roberts and the team have been brilliant Great demo and sales process Responsive, knowledgeable and open and honest approach Just gone live and like fact... See more

Rated 5 out of 5 stars

I have worked with Bullhorn as an ATS customer for many years. I now help recruitment companies get the best out of their data to enable business growth. Bullhorn is the ATS of choice for my clients.... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Automate your recruiting lifecycle and make up to 43% more placements with Bullhorn. Demo our leading applicant tracking system and CRM for staffing firms!


Contact info

4.0

Great

TrustScore 4 out of 5

118 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New client experience

As a new client of Bullhorn I was a little bit concerned, because we’ve read some negative reviews on Trustpilot about the service/support of Bullhorn.

Bullhorn is not the most easy tool to install, but once up and running it truly is a pleasure to work with and it provides us with efficient tools to match candidates to vacancies and visa versa.

Our experience with the customer support and service is very positive. The respons is quick and thorough.

Thank you team Bullhorn, keep up the good work.

Christophe from Businezz Booster.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Super nice and helpful!

Contacted them via email, I got directly referred to the right contact person for my request, who was very honest and engaged to help me and answered all my questions.

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Poor service and support. Over priced.

Bullhorn as a company is much more of a sales machine than a customer service firm. Their sales reps make big bucks then dump you not long after the sale to keep the new client funnel filled. They keep increasing license cost without delivering any added value. This ATS is best for very large enterprises with inhouse implementation teams. They shouldn’t even pretend to care about small or even mid-market firms.

March 9, 2023
Unprompted review
Rated 1 out of 5 stars

Scam emails

Auto-generates mailing lists and sell them to scam recruiters. As a word of advice: If you get a recruitment offer from anyone and the "unsubscribe" link at the bottom goes to a bullhornstaffing.com address, you're dealing with a scammer, not a serious offer.

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

Like others said

Like others said.
they build your email address from a company pattern and you start getting spam from recruiters.
I've tried to remove the mail multiple times but they don't remove it.
I'm escataling to ICO, companies like these need to be shutdown ASAP.

September 7, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible software and no customer service or support

For a year the software didn't integrate correctly with Office 365 so wasn't any use at all. Finally they resolved that issue but the long awaited Linkedin integration has never functioned either. I've paid thousands for this software and it's been very little use, it's extremely slow, badly designed and unhelpful. Technical Support have ben working on the Linkedin integration for a year but haven't fixed it, the account management team responded to my requests for contact only once in 2 years. I begged to be released from my contract as the software had never functioned correctly. They said they'd look into it but didn't and the number I was given to contact them doesn't work. When I asked about their official complaints process no one knew what that would be.

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious

Absolutely atrocious. They told us that we could easily add the features to our account but after signing up it was clear this was not possible. We had to change email providers and our services elsewhere as Bullhorn said that they werent compatible and even when we did this it stil didnt work.

We made numerous complaints that were never managed or responded to in the correct way. They kept demanding money even though we could not (and never have been able to) use their service.

Bulhorn are an appalling company witha sales team that con you into signing up and then a service team that totally under-deliver on the promises that were made.

We also had a problem with client emails as anything ever sent from Bullhorn automatically goes into companies spam folders (presumably because of their spamming record)

Avoid this company at all costs. False promises, poor service and a bad product. You have been warned

May 9, 2021
Unprompted review
Rated 1 out of 5 stars

Spam Factory!

Spam Factory!

I'm receiving over and over job offer emails via this Bullhorn.com!
It seems if a company send you an email and you are trying to remove this emails from Bullhorn.com they are not removing you email, they keep it to provide it the next company?!?!?

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible company with awful service

Terrible company with awful service, poor values, who put more effort in selling their product than delivering it.

They promise features which dont work and when the issues are raised, they fail to respond or make any attempt to resolve the matter.
They then continue to expect payments to be made to them and will make contact regularly to make demands, while completely ignoring and refusing to act on the unresolved issues.

January 21, 2021
Unprompted review
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