I have contacted the company on a few occassions via watssapp and by email and have not got a response. The bulliongiant.com website has disapeared and i am concerned this is fraud... In july i was as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just placed an order for the 31 August delivery benefiting from the discount they're offering. I spoke with the team and they seemed really helpful and reassuring. I've given 3 stars only because... See more
-100stars AVOID – PAID FOR GOLD, RECEIVED NOTHING Ordered and paid for several gold bars in July, promised dispatch 31st August. No gold, no tracking and no delivery date. Website went down, phone... See more
Still waiting for my order which was meant to be dispatched 28th Aug got no email from them to say they've changed the date now there dispatching it on the 4th of Sept which I don't believe it dies no... See more
Company replied
Company details
About BullionGiant.com
Written by the company
BullionGiant.com specialise in providing Gold Bars from the top brands at the very best prices in the UK.
We are based in Central Manchester. BullionGiant.com only sell Pure Gold, no other metals or jewellery, which means we can pass on massive savings to you.
We sell all the Top Brands: Umicore, Heraeus, Metalor, PAMP, Valcambi and The Royal Mint.
All our gold bars are Brand New and LBMA (London Bullion Market Association) Approved and all VAT FREE.
Our Dynamic Pricing means that you will always get the Best Possible Price.
We have no hidden costs, the price you see is the price you pay which includes Free Insured Delivery.
Our friendly team are always happy to help with any questions and are available Monday-Friday from 9am-5pm by calling 08004332424.
You can even contact us on WhatsApp, 07747246247.
We want to make buying and owning gold bars as simple as possible and have various payment options available. Card/Bank Transfer/Crypto.
FREE Insured Shipping on ALL Orders
No Hidden Fees
Completely FREE, Full Insured and Tracked Delivery.
No Surprises when you get to the checkout. The price shown is the price you pay.
Contact info
Beehive Lofts, Beehive Mill, Jersey Street, M4 6JG, Manchester, United Kingdom
- 0800 433 2424
- sales@bulliongiant.com
- bulliongiant.com
2.4
Poor
405 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
March 31, 2026
Product received on time and vary good…
Product received on time and vary good parking and product exactly as per advertised thank you
March 26, 2026
Good company great products .
Always buy from bullion giant , although shipping times are quite long their prices are realy good and they contact you via WhatsApp and email regarding any issues or delays. Their customer service is second to none and 9/10 are always the cheapest on the market.
Thank you
March 31, 2026
Nicely priced with no hidden cost
Nicely priced with no hidden cost, delivered earlier than expected, easy to order
March 31, 2026
straightforward and easy to navigate
straightforward and easy to navigate, order arrived on time and was well packaged, with no issues during delivery.
January 8, 2026
It was so easy to order online
It was so easy to order online. Fair price and quick delivery. Highly recomended
March 23, 2026
thank you for great service
March 27, 2026
Excellent service very easy transaction…
Excellent service very easy transaction thank u
March 27, 2026
5 star service
Brilliant response time following a delivery issue. Grateful to be a customer of this business, as a fellow business owner. All the best in the future! Xx
March 25, 2026
Package was ragged to bits on one side…
Package was ragged to bits on one side like someone had a look what was inside, got rammed through letterbox
Not good enough
March 25, 2026
Reply from BullionGiant.com
Hi,
We’re really sorry to hear this. Unfortunately, we don’t have any control over how Royal Mail handles deliveries once parcels are dispatched, but we will absolutely pass your feedback on to help prevent this happening again in future.
We’re glad to hear your item arrived safely in the end, and we appreciate your understanding.
Very happy with the service
Very happy with the service. Delivery prompt and secure. All notifications sent - so you’re aware what you have ordered.
March 16, 2026
The five main reasons people buy a…
The five main reasons people buy a product.
Brand
Price
Reliability
Quality of product
Customer service / communication
BG deserve five stars in every department, thank you.
March 23, 2026
Excellent service all round.
I've been buying bullion for 12 years now but only just come across this website. I placed a small order just to test the water. I received excellent communication, fast delivery and I was very happy with the gold bar received. By offering free postage, their price is highly competitive. I fully recommend this website.
March 26, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.