Bullion Mart Reviews 

911
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Purchased 3000 dollars worth of silver coins over a week ago...its gone missing and the communication is non existent and I'm kinda freaking out because im not getting any answers about whether im eve... See more

Rated 5 out of 5 stars

The site is super easy to navigate. Easy click to see product in $U.S. or CAD. SIMPLE process to complete order and determine method of payment. Instant confirmation by email.. and best of all fast... See more

Rated 5 out of 5 stars

Wow! The excellent service and price was only eclipsed by the absolutely amazing packaging of my purchase. Delivery was flawless by FedEx via Staples for pickup. I will definitely be visiting Bullion... See more

Rated 5 out of 5 stars

I would highly recommend this co. whether you are buying or selling gold or silver bullion or coins. They are very fair and knowledgeable So far this is the best dealer that I have dealt with in th... See more

Company details

  1. #1 of 1 best companies in Investment Company
  2. #24 of 26 best companies in Alternative Financial Service
  3. #6 of 6 best companies in Cashback Provider
  4. #1 of 1 best companies in Gold and Silver Trading Company
  5. #2 of 2 best companies in Gold Dealer
  6. #2 of 2 best companies in Wholesaler

Written by the company

Bullion Mart is a Canadian company and North America’s leading exchange for physical precious metals; Gold, Silver, Platinum & Palladium. Call 416 928-0707


Contact info

4.0

Great

TrustScore 4 out of 5

911 reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(911)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

They are fraud. Be careful

Be careful! They are absolutely a part of the scam. They sent someone else with a fake ID to pick up the coin I ordered. At Canada Post Office from where the parcel has been stolen they check at the CCtV and tell me it was a black man with an Ontario Licence Driving Id. Im not black and I live in QC! The police is on the case and a lawsuit is been processed against them. They ignore my emails and someone called Imrane is not here to help but to keep repeating they have been victims of a fraud countrywide and the local police is on the case. The Bureau of Cosnuer Protection aaid they are definitely fraudulous as a lot of complaints for the same stealing strategies have been noticed many times. They have to make the full reimbursement as per indicated at the Consumer Protection Act. Don’t stay inactive if you are one of their many victims. Im suing them on justice and initiating a huge alert process on medias to protect people from them. Don’t do business with them and keep away. Plz.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer $20 bucks off.

I ordered for the the first time Saturday 09/06/25 and my package arrived arrived Wed. 09/10/25. Everything was packaged perfect. I also made a couple of calls to them,they were very patient and knowledgeable. I would buy from them again without hesitation.

September 10, 2025
Rated 5 out of 5 stars

Great service

Great service, lowest prices, over packaged and shipped safe and secure! I’ve been checking out this shop for a while, I wish I hadn’t waited so long to put in an order!

September 10, 2025
Rated 3 out of 5 stars

Although the price was good

Although the price was good, I found delivery took too long. I called in to follow up as to when my product would be shipped. I was told it would be sent out by end of the week. This did not happen. I followed up again by email and was told it would be delivered the following week. I had ordered also from another company out of province and received my items in 2 days from placing the order.

September 10, 2025
Rated 4 out of 5 stars

Gold Purchase

Customer service was very helpful and accommodating when I made a mistake with my payment confirmation.

August 13, 2025
Rated 5 out of 5 stars

Fast and easy to get the deal done.

Very good experience. They have an option to pay with multiple etransfers for a bigger orders. The parking is also available. They let you know by email and phone that your order is ready. Also they send you a nice deals if you're their client.

August 7, 2025
Rated 1 out of 5 stars

Not a great experience

Not a great experience ! The overall process with pay is not great and does not fall in the same bracket category with TREATY .

Advance solution , hassle free and good pay .

August 4, 2025
Unprompted review
Rated 3 out of 5 stars

The price is competitive

The price is competitive. The one positive. This seems to be geared purely as a web transaction business.

If you're expecting the look and feel of a coin/bullion dealer, it is very disappointing. It has the look and feel of a payday lender/currency exchange booth.

On the website they describe their secure access when you pickup products. The secure access does not exist. The shop is secure for them, but you step out onto a very busy Sheppard Ave. Not great.

August 1, 2025
Bullion Mart logo

Reply from Bullion Mart

Thank you for sharing your feedback with us. We’re pleased to know you found our pricing competitive, as we strive to offer our customers fair and transparent rates.

We also appreciate your comments regarding our in-person experience. While Bullion Mart primarily operates as an online precious metals dealer to provide customers with convenience, efficiency, and competitive pricing, we understand that some customers prefer the traditional retail bullion store environment. Your feedback helps us identify where expectations may differ, and we will certainly take your observations into account as we continue to improve our customer experience.

Regarding security, our priority is to ensure that all transactions and pickups are handled with the utmost safety for our customers and staff. We regret that your visit did not align with what you expected based on our website description, and we will review how we communicate our pickup process to make it clearer and more accurate.

We value your business and hope to have the opportunity to serve you again, whether online or in person, with a better experience in the future.

Rated 5 out of 5 stars

New Custoner 💯 satisfied

Great transaction, I am looking to invest in silver and gold and these folks had me covered, fast shipping, well packaged, seamless transaction.
Very happy with the product and the service.

July 12, 2025

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