Bumblebee Plumbing and Heating Reviews 

199
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a leak whilst we were away in Greece. Quick service to make it safe and returned asap with the new water tank. Good, fair call out price and efficient friendly and proffessional service. Good Comm... See more

Company replied

Rated 5 out of 5 stars

I have a service plan with BumbleBee. Experienced issues with pressure loss of the CH system. Called today and asked for an engineer - expecting next week - arrived within 4 hours, diagnosed and fixed... See more

Rated 5 out of 5 stars

Engineers were polite and were tidy workers. They took 2 days to install a boiler, 3 rads and a towel rail. They had to cut single plywood floors and since the beams had warped had used additional ply... See more

Rated 5 out of 5 stars

Bumblebee plumbing have an incredible service. Nothing more stressful than not having heating and hot water with 2 young kids. The speed of service was second to none, the communication was amazing an... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

Reliable gas engineer, heating engineer and emergency plumber in Warrington. We specialise in boiler installation, boiler service and boiler finance services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service minimum damage

Excellent service minimum damage to tiles and decor. New boiler saving circa £350 a year in bills. With a ten year guarantee. Engineers very cheerful total customer centric and left the area clean and tidy. The follow up free year inspection was very thorough and once again the engineer was polite cheerful and
Nothing was too much trouble.
Indeed One very satisfied customer👌✔️

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

I can't give enough positive praise…

I can't give enough positive praise about the guys at Bumblebee. They recently carried out a complex pipework repair for me (involving removing part of wall) and they serviced my Worcester Bosch boiler at the same time. The work quality was impeccable and the guys were courteous, friendly and very respectful. I have since recommended Bumbleebee to a friend who required a new boiler and he had the same experience as me. First class, exactly how it should be.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

I have a service plan with BumbleBee. Experienced issues with pressure loss of the CH system. Called today and asked for an engineer - expecting next week - arrived within 4 hours, diagnosed and fixed fault within 90 minutes - new valve required, unfortuantely the old one had broken and leaked water. Nice efficient team, shoes off etc etc. Paid my £60 excess, all done. happy customer. reccommended!

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, punctual & courteous. I'd recommend Bumblebee Plumbing and Heating to anyone needing their boiler servicing.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from calling them to ask advice and them coming and doing a great job. Very friendly plumber and was right on time. Would recommend and I would use again.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Had my central heating boiler serviced…

Had my central heating boiler serviced in August 2018 as part of my House Insurance cover. When the boiler started loosing pressure I contacted the Service provider who were not very helpful. Needless to say I cancelled my Insurance cover and contacted Bumblebee after my son had used their services. The engineer arrived when stated and immediately identified the boiler issue which was rectified very quickly. The engineer took the time to explain why I had been loosing water pressure and all done with a smile !! Great service and I would not hesitate in recommending Bumblebee to anyone. Well done again !!

February 22, 2019
Unprompted review
Rated 1 out of 5 stars

Totally dissatisfied customer

Bumblebee ‘repaired’ my cloakroom toilet, on which the flush wasn’t working properly. He persuaded me to complete a customer satisfaction form before he left. I did so, as it appeared that the flush was working, but the very next time I flushed the toilet, it didn’t work and, when I looked inside the cistern, I could see he’d done a makeshift ‘repair’ with a bit of wire instead of replacing the faulty parts. I would NOT recommend this company.

February 22, 2019
Unprompted review
Bumblebee Plumbing and Heating logo

Reply from Bumblebee Plumbing and Heating

I am sorry that you felt unsatisfied with the service, however the work was explained and you were shown what had been done on the visit by our engineer. We did say that it was a temporary fix, which our price reflected. We also quoted for a full cistern change..... which you declined due to cost.

No further contact was made (since 11/03/2016) so we assumed the toilet was working. If you had contacted us we would have made every attempt to rectify the issue as we always strive to provide excellent service......like anything in life "we can not rectify issues we do not know about".

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