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Rated 1 out of 5 stars

Bought the 4 roll trial pack. Delivery took 5 days to arrive. The blue design was pretty and went well with my bathroom. But that's the only positive really. We are a family of 4 and we went through a... See more

Company replied

Rated 5 out of 5 stars

It is very good quality and soft. The toilet paper doesn’t block your toilet, and it's good for the environment. The face tissues are also soft on your skin, especially if you have a cold with a runni... See more

Rated 5 out of 5 stars

We've tried a number of these types of products (bamboo sustainable/eco-friendly loo roll) from various brands, and Bumboo are definitely our favourite. A 24-box lasts for months, and works out way ch... See more

Company replied

Rated 5 out of 5 stars

I recently had an issue with my order and it was speedily resolved by the lovely Miranda (Howard) I just wanted to send an email of good feedback and gratitude. She was quick to respond and very e... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Planet friendly, super-soft 100% bamboo toilet tissue and kitchen rolls. 100% plastic free packaging, and a tree planted for every box purchased.


Contact info

3.8

Great

TrustScore 4 out of 5

75 reviews

5-star
4-star
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1-star

Replied to 77% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Blocks Drains

Shame as was really happy with this brand. However had 2 major horrific drain blockages in the 3 weeks I've been using it. So sadly I recommend staying clear of it.

June 22, 2024
Unprompted review
bumboo logo

Reply from bumboo

Hello, Thank you for sharing your feedback with us.

We’re very sorry to hear about your experience. This is quite unusual for our paper, as we worked closely with our manufacturer to ensure quick disintegration. Our disintegration tests confirmed that our paper matches that of mainstream non-bamboo papers, so we wouldn’t expect any issues under normal use.

We take feedback like this very seriously and would appreciate the opportunity to investigate further. As we cannot find you as a customer in our system, could you please reach out to our customer care team at wecare@bumboo.eco with your customer information? We will be happy to assist you further.

Rated 5 out of 5 stars

We buy kitchen roll

We buy kitchen roll, toilet paper and tissues from bumboo in a mixed pack. Easy to edit subscription, have been using for over 4 years

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Blocks drains

Bought this toilet paper about 2 months ago. It is great to use but has blocked my sewage pipe at a cost of £300 to fix 😪 I tested it in a bowl of cold water against another popular brand - the popular brand dispersed in a matter of minutes and the bumboo took ages and had to be pulled apart. Do not buy this product.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Love bumboo

Love bumboo, wrappers match my bathroom perfectly. have been using them since before Covid

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

Diluted shareholder and customer avoid…

Diluted shareholder and customer avoid this crowd corrupt funded company. Epitomises what’s essentially wrong with uk society, I’ve written my investment off and I’m taken a new interest in the directors

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality!

I used to get the ones from the company which wrap every roll but tried these ones this time. I wasn't quite ready to switch to the unbleached rolls so ordered the tissues that aren't bleached and the bamboo toilet rolls. They are soft and thick enough that you don't need to use too much. The tissues too are great quality. I am very happy with both the service and the product. I won't hesitate to use them again and happy to recommend!

August 3, 2023
Unprompted review
Rated 2 out of 5 stars

Not as soft as they used to be…. Don’t bother!

I ordered the luxury ones (or whatever the top spec is called) and they used to be really soft but the last two ordered really haven’t been of soft quality. Really disappointing and won’t be using Bumboo again. Get the impression they are cutting costs with a poor quality product

November 6, 2022
Unprompted review
Rated 5 out of 5 stars

Bumboo - Good quality, good for environment

Have been using Bumboo for a couple of years and buy the 48 pack bleach free, not wrapped. Really good quality that lasts, delivery always on time (have the subscription option making it even cheaper). Would recommend.

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Quality and eco-friendly (probably)

I used to get in touch with my inner self daily - which is why I stopped buying cheap toilet paper and decided to find a better alternative.

Supposedly eco-friendly but packaging could be less excessive (each roll is wrapped in wrapping paper - although maybe you could use this too?!) but still better than buying 4 rolls from the local wrapped in plastic.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

Much better quality than others

Yes, these are smaller and don't last as long as Who Gives a Crap, but Who GIves a Crap is not nice to use as it's too fragile - it breaks apart in your hand and leaves bits behind on your, err, behind. Bumboo is both softer and stronger so we find we use less, and it's a much more pleasant experience. I also love the stylish paper wraps - so much more classy than the primary-school 'fun' look of WGAC

May 11, 2021
Unprompted review
Rated 2 out of 5 stars

Don’t get me wrong love the eithics of…

Don’t get me wrong love the eithics of all these brands but these must be the smallest out of the lot that i’ve tried and going threw them a lot quicker that others, biggest brand for yoru buck is potty about my planet, followed very closely by who gives a crap, they both last ages, these however about 2/3rd’s the size of those brands, won’t be buying again, lovely wrapping but not so eco if your having to buy more and get rid of the wrapping , the cardboard and have them delivered making a bigger carbon impact right? If they was same size as the 2 leaders in my humble opinion they could well be number one

February 7, 2021
Unprompted review

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