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Bunny Bistro Reviews 1,221

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like hay, treats, and bedding are excellent, dust-free, and loved by their pets. Many appreciate the wide variety of choices available, ensuring their animals stay engaged and well-fed. The pricing is frequently mentioned as reasonable, offering good value for the quality received. Reviewers also highlight the exceptional service, with many commending the quick and efficient delivery of well-packaged orders. However, some customers occasionally experienced issues with product consistency, such as a recent bag of flower mix being a different color and smell, or a box of hay being overly dusty and bitty. A few also noted that some dandelion roots were chopped into very small pieces, making them less suitable for their pets.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality of hay, forage,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of hay,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are decent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Looked forward to my first order of…

Looked forward to my first order of bunnie bistro and was not disappointed my bunnies are deifinitly enjoying working through the selection in their box. Delivery was quick and ordering was very easy.

January 29, 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave such a wonderful review and I am so glad to hear your bunnies are enjoying their box!

Rated 5 out of 5 stars

Great products

Great products. I’ve never been disappointed with anything I’ve ordered from here. All good quality forage and treats for my fluffle of rabbits.

January 26, 2026
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Reply from Bunny Bistro

Thank you so much for the wonderful 5 star review!

Rated 5 out of 5 stars

Great value

Great value exactly as described very well packed and super fast delivery highly recommended.

January 27, 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave such a great review!

Rated 5 out of 5 stars

Very happy guinea pigs!

My guinea pigs love the dandelion leaves especially, and all the other items I have had from Bunny Bistro.

January 6, 2026
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am so glad to hear your Guinea Pigs love the products!

Rated 5 out of 5 stars

Excellent quality hay... bunny says so

Excellent quality hay... Beau-bun says so. As soon as the delivery arrived bunny was there sniffing the box... it did smell pretty good to this human too.
We have had problems getting bunny to eat his hay but not so with Bunny Bistro Timothy hay. Thank you for providing an excellent product.

January 17, 2026
Unprompted review
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Reply from Bunny Bistro

Thank you so much for the review and we are so glad to hear you are happy with your order!

Rated 5 out of 5 stars

I use Bunny Bistro for all of my forage…

I use Bunny Bistro for all of my forage for the bunnies. They love the plantain.
Parcel was shipped out straight away and arrived quickly.

December 31, 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 3 out of 5 stars

Used to be good but sadly they've…

Used to be good but sadly they've reduced stock levels so much leaving only extortionate brands that I've pretty much been forced to go elsewhere

December 29, 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review and I am incredibly sorry to hear you are disappointed with the current stock levels.

Please be assured that I will pass your comments on to the relevant team so they’re aware of your concerns. We’re always reviewing our product selection so I would recommend keeping an eye on the website.

Many thanks,

Laura

Rated 5 out of 5 stars

Very good quality hay and dried treats

Very good quality hay and dried treats. I struggled to find good quality hay for a while. My bunny loves it. Thank you.

December 30, 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 1 out of 5 stars

Can't provide the service advertised

Stock levels have drastically reduced and twice in three months they haven't fulfilled my subscription due to a lack of stock. The whole premise of a subscription is you know how much you need to order cancelled my rabbits Christmas box, I cancelled the subscription.

December 14, 2025
Unprompted review
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Reply from Bunny Bistro

Hi,

Thank you so much for taking the time to leave us feedback.

I am incredibly sorry to hear of the recent experience you have had. I would love to look in to this further for you. We would really appreciate it if you could contact us at info@bunnybistro.co.uk and a member of the team will get back to you.

Again, huge apologies again for this and I look forward to getting this resolved.

Laura

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