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Bunny Bistro Reviews 1,221

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like hay, treats, and bedding are excellent, dust-free, and loved by their pets. Many appreciate the wide variety of choices available, ensuring their animals stay engaged and well-fed. The pricing is frequently mentioned as reasonable, offering good value for the quality received. Reviewers also highlight the exceptional service, with many commending the quick and efficient delivery of well-packaged orders. However, some customers occasionally experienced issues with product consistency, such as a recent bag of flower mix being a different color and smell, or a box of hay being overly dusty and bitty. A few also noted that some dandelion roots were chopped into very small pieces, making them less suitable for their pets.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality of hay, forage,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of hay,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are decent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Product range is impressive , quality

Products are always delivered well packaged, range of products impressive, quality n price point is spot on. Our pampered house bunny definitely prefers the dried forage ...

October 28, 2025
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Reply from Bunny Bistro

Thank you so much for the 5 star review!

Rated 5 out of 5 stars

Super quality bunny food

Really easy site to use
Bagged a bargain with a discount parcel
Outstanding quality food
Will buy from again

November 24, 2025
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Reply from Bunny Bistro

Thanks for the review!

Rated 5 out of 5 stars

Top quality forage

Lovely, good quality forage. Bought dandelion, plantain and flower mix and really great quality, dust free and lovely and green! My rabbit loves it.

November 28, 2025
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Great service

Regular emails with deals that are coming up. Good quality forage which my bunnies adore
Fast dispatch and delivery

November 28, 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Great experience

Great products , fab selection , great customer service

November 28, 2025
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Reply from Bunny Bistro

Thanks for the 5 star review!

Rated 5 out of 5 stars

Brilliant products

My bunnies love the dandelion roots and forage! Brilliant company!

November 28, 2025
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Wide choice of products

Wide choice of products, at competitive prices. Quick delivery, all packaged individually. Good quality forage.

November 25, 2025
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Five star service as always

Prompt service and received exactly what was ordered. Returning customer and will continue to return for years to come.

October 28, 2025
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Reply from Bunny Bistro

Thank you so much for being such a loyal customer!

Rated 5 out of 5 stars

A must for any bunny

Bought dandelion root and apple sticks for my bunnies and they absolutely love them , I have also bought forage in the past and it’s the best value around and always sent really quickly . Would highly recommend

October 29, 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Amazing as always

Ordered many times from bunny bistro and always a fantastic service which is why I keep coming back, the range of items are amazing, quality too. Lots of things you don't see at pet shops, good prices. Items always packed well and delivered quickly.

November 1, 2025
Rated 5 out of 5 stars

All their items are good quality and my…

All their items are good quality and my bunnies always love it. Delivered fast and well packed.

I did buy a package of 2 tunnels size large that said it would suit rabbits. One was ok for small rabbits but one would maybe be suitable for a dwarf bunny only but more suited to guineapigs.

October 30, 2025
Rated 1 out of 5 stars

Absolute rubbish…

Half of the dandelion roots were chopped into tiny pieces. This was not due to rubbing together in transit, that just creates some dust. These are tiny chopped pieces not suitable for rabbits. I sent photos to show what and how much of each, proper roots and chopped rubbish. I was asked to return it intact and would be refunded. There are always some of these in the bag, but this was the worst.

October 29, 2025
Rated 5 out of 5 stars

Exceptional service

Exceptional service last week. The courier somehow damaged the box and refused delivery. I contacted Bunny Bistro and a new box was immediately dispatched.

October 30, 2025

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