Banner for Bunny Bistro

Bunny Bistro Reviews 1,221

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like hay, treats, and bedding are excellent, dust-free, and loved by their pets. Many appreciate the wide variety of choices available, ensuring their animals stay engaged and well-fed. The pricing is frequently mentioned as reasonable, offering good value for the quality received. Reviewers also highlight the exceptional service, with many commending the quick and efficient delivery of well-packaged orders. However, some customers occasionally experienced issues with product consistency, such as a recent bag of flower mix being a different color and smell, or a box of hay being overly dusty and bitty. A few also noted that some dandelion roots were chopped into very small pieces, making them less suitable for their pets.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality of hay, forage,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of hay,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are decent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have finally found a decent hay…

I have finally found a decent hay subscription! I was looking for an alternative to burgess hay with dandelions since I wanted to use less plastic and the hay barely had any dandelions. Then I found Bunny Bistro! I love everything from the box the hay comes in (so easy to scoop out vs. more compact hay boxes.) I'm really pleased with the quantity of dried flowers, I have a very happy bun so thank you for selling such a top quality product.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very…

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many different bundles to chose, bunnies can't be bored. Very good communication with seller. I can truly recommend shopping at Bunny Bistro.

October 27, 2025
Rated 5 out of 5 stars

Good service and “fresh” clean dried herbs

Unfortunately I made the mistake of ordering burdock root , in big roots (bunny teeth size!) , when I’m used to small pieces . However happy to purchase things for my horses which hasn’t been offered elsewhere. Good customer service and I would use again

October 8, 2025
Rated 5 out of 5 stars

Excellent

Excellent products and speedy shipping
Both Bunz & Pumpkin thank you for producing tasty snacks

October 1, 2025
Rated 5 out of 5 stars

Great quality Timothy 1st cut hay

I'm on my 2nd box of timothy 4kg ordered from Bunny Bistro, my rabbits love it. However the 2nd box stalks at enot as long they are short, but they still enjoy it. Great quality hay. I've subscribed. I also get 1kg of plantain leaves for my buns, I've had various other boxes of forage goodness for them. Great site lots to choose from, and quick delivery.

September 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look