Banner for Bunny Bistro

Bunny Bistro Reviews 1,221

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like hay, treats, and bedding are excellent, dust-free, and loved by their pets. Many appreciate the wide variety of choices available, ensuring their animals stay engaged and well-fed. The pricing is frequently mentioned as reasonable, offering good value for the quality received. Reviewers also highlight the exceptional service, with many commending the quick and efficient delivery of well-packaged orders. However, some customers occasionally experienced issues with product consistency, such as a recent bag of flower mix being a different color and smell, or a box of hay being overly dusty and bitty. A few also noted that some dandelion roots were chopped into very small pieces, making them less suitable for their pets.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality of hay, forage,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of hay,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, efficient, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are decent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

Always buy the big 1kg bags of plantain for my elderly bunny since he had an operation to remove a tooth root abscess he won't eat any type of hay (I have tried 100s) but he loves plantain especial... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and quality

Always buy my healthy snacks for my rabbits from Bunny Bostro. Good value, and I love the subscription option. The quality of the snacks is really good. Only once I had ro contact customer support and they were super responsive.

September 1, 2025
Rated 5 out of 5 stars

Rainbow and Comet new love

My 2 fur babies lovely all the amazing herbs roots and flowers . They love them sprinkled all over they fresh hay . Thank you for all the amazing healthy options. With the help of your products Rainbow and Comet are healthier and so excited to ramage through their hay.

August 27, 2025
Rated 5 out of 5 stars

Great

Website easy to navigate and find what I want, delivery really quick, packaging robust and sustainable.

August 8, 2025
Rated 3 out of 5 stars

A lot of the contents were powder

A lot of the contents were powder unfortunately, I understand it's how it's packed etc but still I paid a lot for this order. Also, I found a small stone in the rose bud mix too which my pet could've choked on had I not gone through it all with my hands.

July 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look