Bunny James Boxes Reviews 6

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

6 reviews

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Rated 1 out of 5 stars

didn't ship gift until follow up, no response from customer service

I paid extra for a box to be shipped to arrive exactly on a specific day as a birthday gift - and I ordered two weeks ahead. On the afternoon of the birthday (a Thursday), I checked the shipping status - which the website indicated the gift was not shipped despite the specified date. I reached out to customer support immediately by replying to the order confirmation email (as per the direction of that same email). Effectively the next day (day after the date my specified send date), after my 1st email - the gift finally marked as being shipped. It arrived the following Tuesday - 6 days late from my specified send date. I reached to customer support for an explanation on what happened - and after two follow ups later, I finally got a response that effectively was "sorry for the inconvenience" and no further response. I paid extra to this company to have a gift being shipped on time, and had I not reached out, I don't think the gift would have ever been shipped.

I would have been less angry if they simply own up to their mistake, and find some way to compensate - but nada. I will never order from this company again, and I will urge everyone to do the same.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Happy

I couldn’t be happier! I’m diabetic and it’s hard to find snacks that I can actually eat and have. Not only did they have a great selection, but the box was packed full! I will definitely buy more!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Hope in a box

My husband just got put on the diabetic diet, and was having a hard time finding snacks, specifically treats that fell within the new restrictions, and felt pretty hopless that his only options were zoodles and nuts.

Their diabetic friendly gift box came with a good varitey of snacks and treats beyond just nuts! And has helped us identify those items and similar ones in our local stores.

I will definitly be buying again for him and others as well with selective/ restrictive diets.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Bunny James Boxes Vegan Snack Box…

I recently tried the Vegan Snack Box from Bunny James Boxes, and I couldn't be more impressed! The variety of snacks was amazing, from savory to sweet, and all were delicious and thoughtfully curated. It’s perfect for anyone looking to explore new vegan treats or simply enjoy a delightful snack experience. The quality and freshness of the products were top-notch, and the presentation was beautiful. I highly recommend this box to anyone interested in vegan snacks or looking for a fantastic gift idea. I'll definitely be ordering again!

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam / disaster - do NOT order

This company is a scam / disaster. Do NOT order from them. I placed an order on their website on a Sunday afternoon. It was a gift for a friend, so the shipping address was different from the billing address. I entered the information and then proceeded to Apple Pay. It automatically finalized my order but the shipping address was converted to my address. So I reached out immediately (the only method they provide is via email or online form). Their online form promises a 24 hour response on business day. I didn't hear back until Wednesday, after the order was well on its way to me. Monday and Tuesday it could have been rerouted via Fedex.com. When they did respond, they basically just said, "sorry, nothing we can do". Only when I disputed the order with my credit card company did they come back saying, "oh wait, we could have refunded your order or issued a replacement". Sorry, too little too late. You don't deserve my business.

May 7, 2023
Unprompted review

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