Burfield Financial Planning Reviews 924

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and trustworthy. Many people highlight the excellent advice and guidance received, noting that explanations are clear and easy to understand. The service is frequently described as exceptional, with consumers appreciating the personalized approach and the team's knowledge. Reviewers also commend the company for its efficiency, prompt responses, and the comprehensive information provided. The overall sentiment indicates a high level of satisfaction with the financial planning services, with many customers feeling their individual needs are well understood and addressed.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting its honesty, reliability, and promptness.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Burfield for many years now and have ALWAYS found them professional, friendly and totally trustworthy. They are always helpful and I value their customer focus business approach... See more

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

Review handled very well by Ashley , everything explained clearly and in detail, review not rushed in any way. Facts and figures and forward forecasts clearly explained.

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has over 25 years’ experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

924 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great annual review

Recently had our annual review which was so useful. It's great to get an objective view of our finances by a professional. We now feel far more relaxed about our financial situation and I find this always happens after our annual review. We get great advice and always feel our boat is being steered in the right direction.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

How my Prudential fund has been managed

I was clearly able to understand how my Prudential fund was coping during the unprecedented COVID crisis and now the Russian war with Ukraine. It was therefore a reassuring surprise to discover that the fund managers have been very skilful in ensuring that the fund performed well even under these sets of difficult circumstances.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Recent retirement

Having recently retired your company has been transferring my works pension into prudential there was a few holdup’s duo to my employer not notifying of my retirement, but I was kept informed all the way with regular updates, it is now completed, very pleased with your work on this matter,

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend them, but don't tell anyone else!

Burfield were recommended by an acquaintance and I've been extremely pleased with the personal attention to my circumstances and having complex financial matters explained with non-financial jargon, making it easier to comprehend and providing a level of clarity and understanding that I was previously struggling with. I feel that if I recommend them too highly I might lose some of the personal attention. :-)

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding client service from David Parker and Burfield.

Outstanding client service from David Parker. Excellent communicator and the advice is excellent ( even if at times I don’t like it ) . Total integrity at all times . A really personal experience and I can trust David and Burfield without question. I treat David as confidante in all my financial and (most) personal matters . A true “Consultant “ in every sense of the word. I would recommend David and Burfield in a heartbeat

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

My advisor is extremely patient with…

My advisor is extremely patient with me, answers all questions and will go away for further research where needed. Certainly never pushy and always impartial. Highly recommended

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Financial Peace of Mind

I have used Burfield's services for many years now and continue to receive a first class service.
The last annual review just completed was as helpful as always with a UK property sale imminent and the fact that I reside in Spain.
I would not make any major financial decisions without consulting David and his excellent team.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Ashley was very helpful. I don't really know a lot about stocks and shares. He explained everything to me and advised what was best for me. They contact me yearly and I know I can contact them should I need to.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent as ever

Excellent as ever, early notification of annual review, plenty of options in terms of date and time, pre-meeting report sent well in advance, meeting on time and clear and concise review/advice given followed by full email write-up.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

David Parker couldn't be more helpful

David Parker couldn't be more helpful, especially for a person like myself with a very limited knowledge of investments/pension plans. He patiently explains things in simple terms, when required, and nothing is too much trouble.

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Peter Jenkins. I wouldn't hesitate to recommend. Friendly, well-informed, transparent, invaluable advice.

October 11, 2021
Unprompted review

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