A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within... See more
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Postcode: po21 2px I would give more Gold stars. So 5 FAT obese gold stars. Go buy your carpet Fast customer service Order your vinyl flooring! The delivery date is faster than Usain Bol... See more
The samples I ordered arrived with a few days, which was brilliant and I was able to choose what I wanted. I ordered two rolls of vinyl for bedrooms (I have a cat who sometimes has accidents and a... See more
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
Company details
Written by the company
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Contact info
Union Street, TS1 5PW, Middlesbrough, United Kingdom
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4.7
Excellent
1K reviews
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Replied to 77% of negative reviews
Typically replies within 24 hours
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Delivery is quick and easy
Delivery is quick and easy, great quality whats not to like.
September 2, 2025
Reply from Burts Online Ltd
Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk
A great company to deal with
A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.
August 22, 2025
Reply from Burts Online Ltd
Thank you Helen! Your review is much appreciated.
Very good price on an Abingdon carpet
Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.
August 27, 2025
Reply from Burts Online Ltd
Thank you so much Colin!
Reply from Burts Online Ltd
Cheers Brian for leaving a positive review!
Reply from Burts Online Ltd
Thank you so much Michael for taking the time to review us!
Was a bit apprehensive as there was no…
Was a bit apprehensive as there was no way I could lift the carpet in myself. But the delivery driver was great brought it straight to my door .It would be nice if the offered a two man delivery service maybe I just didn't see that option. But overall great experience carpet was lovely speedy delivery and reasonably priced
August 18, 2025
Reply from Burts Online Ltd
Hi Les, thank you for taking the time to leave us a review and offer some insight into the delivery. We do offer 2 man delivery but this is determined by us whether we use the 2 man service or if it would be manageable for a 1 man service. Perhaps we misjudged your order and we apologise for that, but we are super happy to hear the delivery driver was very helpful.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
August 14, 2025
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
August 20, 2025
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
August 19, 2025
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
August 13, 2025
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
August 11, 2025
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
August 11, 2025
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
August 6, 2025
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
May 19, 2025
Fantastic flooring everytime.
I have bought from Burt's many times in my old property and since I moved home here . I had Burt's flooring for nine years in my old house and I never had to change it. It was amazing .
I have now moved home and the flooring i have ordered again is amazing it never disappoints.
Highly recommend. Also very fast delivery.
August 5, 2025
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