Bush Tyres - Ely Reviews 56

TrustScore 4.5 out of 5

4.7

11 Broad Street, CB7 4AJ Ely, Cambridgeshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is the first time I’ve used this particular garage, and I would wholeheartedly recommend it. It is one of the best garages that I’ve handed my car to, in many years of driving. It will now be my... See more

Rated 5 out of 5 stars

Im a new driver and needed some support after an incident, needed new tires & wheel and cannot thank bush enough!!! They were so helpful and lovely kept me informed with everything and made sure I kne... See more

Company replied

Rated 5 out of 5 stars

I had a tyre pressure emergency just as I arrived in Ely on a day trip from London. Google maps found Bush tyres who were so helpful. Assessed the problem and fitted new tyres while I continued with... See more

Company replied

Rated 4 out of 5 stars

Ordered van tyre online but unfortunately it didn’t arrive from the warehouse for the day planned. I received a courtesy call from Glynn (Manager), an apology and arrangements were made for when the t... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Wheel Alignment Service

Written by the company

Bush Tyres in Ely – Your Trusted Tyre and Auto Service Centre in Cambridgeshire Welcome to Bush Tyres Ely, your one-stop destination for premium tyres, expert vehicle servicing, and professional automotive care. Conveniently located at 11 Broad Street, Ely, our branch is perfectly positioned in the heart of this historic cathedral city, offering easy access for local residents and those travelling from Cambridge, Soham, Littleport, and beyond. Visit Us Today Whether you need new tyres, a vehicle service, or expert advice, Bush Tyres in Ely is here to help. Visit us at 11 Broad Street, Ely, Cambridgeshire, or give us a call to book an appointment. We look forward to welcoming you and ensuring your vehicle receives the best care possible!

Written by the company

Bush tyres are proud of their "Quality at all costs" philosophy.
Bush Tyres have rightfully earned their reputation as Lincolnshire's and East Yorkshire's leading independent tyre specialist .... and are currently setting standards that admiring competitors throughout the country are finding hard to follow. Whether providing for the private motorist with the very latest that technology has to offer, through to keeping the farmers' tractor wheels turning, Bush are proud of their "Quality at all costs" philosophy. A wide range of quality products, available at the right prices, means that Bush Tyres are always able to meet customers requirements.

Online or In-store, same price

Guaranteed tyre pricing.

Guaranteed tyre pricing.
We compare 1000's of tyre prices every month so you don't have to. And to give you peace of mind, our online tyre prices are the same when you call into any of our branches. Online, In-store, same price peace of mind motoring!

Contact info

  • 11 Broad Street, CB7 4AJ, Ely, Cambridgeshire, United Kingdom

  • 01353 383799

4.7

Excellent

TrustScore 4.5 out of 5

56 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is the first time I’ve used this…

This is the first time I’ve used this particular garage, and I would wholeheartedly recommend it. It is one of the best garages that I’ve handed my car to, in many years of driving. It will now be my go to garage.
The staff were thoroughly professional, honest and friendly.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

Im a new driver and needed some support after an incident, needed new tires & wheel and cannot thank bush enough!!! They were so helpful and lovely kept me informed with everything and made sure I knew what was going on. I really appreciate their help and will certainly be going back.

April 21, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for taking the time to leave such a lovely review Hannah. We’re really delighted we could help and support you, especially as a new driver—it can be a stressful situation, so to make things clear to keep you informed throughout. We really appreciate your kind words and look forward to helping you again in the future.

Rated 5 out of 5 stars

Called up and spoke to a nice gentleman…

Called up and spoke to a nice gentleman called Jack about a puncture on my car he told me to come down and we would sort it out and they was very professional and helped me out very quickly

April 14, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your review. Glad Jack could get sorted. It’s always our aim to keep things straightforward and get our customers back on the road without delay, so it’s great to hear that came across.

Rated 5 out of 5 stars

Fantastic service.

Really friendly guys, worked to the timescale they gave me. Highly recommend them.

March 17, 2026
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thanks for leaving such positive feedback Alison. Great to hear you found our team were friendly and kept everything running on time — really appreciate the recommendation.

Rated 5 out of 5 stars

Excellent Service

We took our car in for a slow puncture in one of the tyres. It turned out to be a faulty valve that was replaced free of charge. Excellent service.

March 23, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thanks for the great review Kevin! Glad the team could quickly identify the issue (a faulty valve core) and get you sorted without any fuss. Always happy to help and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Amazing service and value

I had a tyre pressure emergency just as I arrived in Ely on a day trip from London. Google maps found Bush tyres who were so helpful. Assessed the problem and fitted new tyres while I continued with my visit on foot. Helpful professional and good value I highly recommend.

March 19, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for the fantastic review Rhona! We’re delighted to hear our team in Ely could help so quickly. It’s great to know you found the service professional, efficient, and good value. Your recommendation means a lot to us, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Today I had a great experience with…

Today I had a great experience with Bush Tyres in Ely.
All staff were freindly , honest and very knowledgeable.
Now Bush tyres in Ely will be my place to go in future. Regards Gary

March 16, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you, Gary! We’re so pleased to hear you had a great experience with our Ely team. It’s fantastic to know we’ll be your go‑to place in future — we really appreciate your kind feedback.

Rated 5 out of 5 stars

Glyn and the team at Bush Tyres Ely

Glyn and the team at Bush Tyres were amazing. On my way to work my tyre pressure light came on. I drove in, they took all my details. Dealt with the issue straight away, explained and showed me what had happened and what needed to be done. I had an appointment they put the spare tyre on and then I took it back to be fixed a few days later. They were very welcoming and didn't use jargon. It made me feel reassured and would recommend them to anyone and everyone. Thank you.

February 17, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you so much for your lovely review Toni! We’re really pleased to hear that Glyn and the team were able to get you sorted quickly and keep everything clear and reassuring along the way. It’s great to know you felt welcomed and confident in the service — that’s exactly what we aim for. We truly appreciate your recommendation and look forward to seeing you again whenever you need us.

Rated 5 out of 5 stars

I visited the Ely store today 09/02/26.

I visited the Ely store today 09/02/26.

The staff were nothing short of amazing. They went through everything with me and explained what work needed to be carried out and why. The staff were very friendly. The prices of the tyres were great. The best I have found.
Glynn Took my call and the two lads that did the work were fantastic.

I well recommend Bush Tyres and will be using them in future.

February 9, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your lovely review Ivor.
We’re pleased to hear that your visit to our Ely branch went so smoothly and went above expectation.
Your recommendation is much appreciated, and we look forward to assisting you again in the future.

Rated 4 out of 5 stars

Have used the store in Ely a couple of…

Have used the store in Ely a couple of times now and they have always been professional in their service and offer good value for money

January 15, 2026
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your feedback Richard.
We’re pleased to hear that your experiences at our Ely branch have been consistently professional and good value. Your continued support is greatly appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very friendly & extremely helpful

Very friendly & extremely helpful, made you feel completely at ease.

January 30, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your feedback Nikki.
We’re glad to hear our team made you feel at ease with their friendly and helpful approach. Providing a welcoming and supportive experience is always our priority, and we appreciate your kind comments.

Rated 5 out of 5 stars

Recommend to reach out if you need some help

Very friendly and helpful staff and Manager. Would recommend to others in and around Ely for help. Thank you again.

January 30, 2026
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your feedback Simon.
We’re pleased to hear that our team in Ely provided friendly and helpful service. Your recommendation means a lot, and we appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Bush tyres Ely

Bush tyres Ely were recommend to us we found them to be very helpful, unfortunately our tyres were delivered to the wrong depot so we were delayed getting them fitted but the staff were extremely professional and apologetic and kept us updated. We would definitely use them again.

December 18, 2025
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for taking the time to share your experience Carolyn.
We’re pleased to hear that you found the team at our Ely branch helpful and professional. While we regret the delay, we’re pleased to hear the team kept you informed and handled the situation with clear communication and care.
Your understanding is greatly appreciated, and we’re delighted to know you would choose to use us again in the future.

Rated 5 out of 5 stars

Good people who care about doing a good…

Good people who care about doing a good job, which seems increasingly rare. The tyres I ordered were - through no fault of Bush Tyres - out of stock, and they strived to find a suitable replacement. No mean feat considering they were winter tyres in an unusual size! Very happy overall, and will use again.

November 26, 2025
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your feedback.
We’re delighted to hear that our team’s commitment to providing a quality service stood out to you. Your satisfaction is very important to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Brilliant!

Had a fantastic overall experience from the branch in Ely Cambridgeshire. They went above and beyond to help us, resolving many issues with our car. Very friendly team and excellent standard of workmanship. Would highly recommend their services and competitive prices.

December 4, 2025
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for sharing this excellent feedback Russell. We are pleased to hear that you had such a positive experience at our Ely branch and that the team were able to go above and beyond to resolve the issues with your vehicle. Your comments regarding the friendliness of the team, the high standard of workmanship, and our competitive pricing are greatly appreciated.
Recommendations such as yours are extremely valuable to us, and the Ely team will be delighted to see your review. We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

excellent customer service fitters were…amazing

excellent customer service fitters were amazing
very helpful

November 18, 2025
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your kind words Niel! We’re really pleased to hear you received excellent customer service and found our staff so helpful. we’ll be sure to share your feedback with the team — they’ll really appreciate it!

Rated 5 out of 5 stars

Very helpful

Phoned up this morning due to my tyre going flat. Everyone was so helpful and throughly checked it for me, being a young girl I don’t have a clue about cars and tyres. Can’t express how kind and considerate everyone was! Would highly recommend to anyone! Again thank you for all your help today!

December 1, 2025
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you so much for sharing such a lovely review. We’re really pleased to hear the team looked after you so well. We never want anyone to feel unsure or worried about their vehicle, so it’s great to know you felt supported and reassured during your visit. Your recommendation means a lot to us, and we truly appreciate you taking the time to say thank you.

Rated 5 out of 5 stars

Prompt service and sourced tyres

Prompt service and sourcing tyres, replaced them the following day, amazing customer service and telephone enquiries were constant especially whilst the two guys were under pressure running fitting and the desk
and a manager ‘ on training day’
Polite and professional, well done 👏

November 19, 2025
Unprompted review
Bush Tyres - Ely logo

Reply from Bush Tyres - Ely

Thank you for your wonderful review Lisa! We're really pleased to hear that our team provided prompt service and managed to source and replace your tyres quickly, even during a busy time. It’s great to know that our staff's professionalism and constant communication stood out, and we appreciate you recognising everyone’s efforts. Thanks again for your kind words — we look forward to helping you again soon!

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