Business Class International Reviews 

880
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Thx god they shut down. Was HMRC after a £120,000 vat dodge. Verified by Steve the old worker at BCI. I took them to court and succeeded in a theft case on flights and hotel. Shocking but gone the wor... See more

Rated 3 out of 5 stars

Have returned to Trailfinders after giving Business Class International a try. Although an attractive price had been offered my partner encountered a few errors. Jack dealt with our request but issues... See more

Company replied

Rated 5 out of 5 stars

Have been using Business Class International for a few years now to book travel to New Zealand. They work hard to get great deals. Recently had to return early from an overseas trip for medical rea... See more

Rated 5 out of 5 stars

Christina was an absolute Gem to deal with. She didn't give up and found us a great deal, We work in the film industry and regularly travel to the US. When travelling so many times on long haul legs a... See more

Company details

  1. Flights Search Site
  2. Cruise Agency
  3. Hotel
  4. Travel Agency

Written by the company

Our dynamic team provide the highest quality service so that our customers are happy that Business Class International find the right solutions to their travel requirements. Be it Premium Economy, Business Class or First Class, let us do the hard work so you don't have to. Make Business Class International your first point of call for all your travel needs. Our prices are unbeatable for business class flights worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

880 reviews

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3.5

All reviews

(880)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Business Class International is a First Class business

Richard at Business Class International found me the best possible flights from Manchester to Auckland and return. He spent a lot of time finding a routing that saved me money but also meets my criteria of excellent carriers with good lie-flat seats and a short overall journey time. He spent a lot of time tweaking the routing and I cannot be more happy with the service provided. I recommend the company unreservedly and will use them again.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

I dealt with Lee and Stephen

I dealt with Lee and Stephen, they were very professional and helpful throughout my enquiry. I shall be using their services every time I travel business class from now on.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, well informed, clear on the options, and quick with sending the e-tickets. Thank you Stephen!

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

My dealings with Stephen were…

My dealings with Stephen were excellent.He was very patient, attentive and made me feel confident that I was dealing with someone professional. Very pleased

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Efficient reliable and competitive prices.

I have always used this company for my trips to visit my son in New Zealand as they are efficient, helpful and reliable. They offer a number of alternatives and find the dates offering the best options to suit my timetable. I would not hesitate recommending people to give this company a chance to find the best deal for them.

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, efficient, attentive service that helped us through a difficult re-booking process after cancellations of flights by BA. Much appreciated.

July 24, 2019
Unprompted review
Rated 2 out of 5 stars

Came across this link in my email while…

Came across this link while sorting through emails this morning and thought for once it may be an idea to share my experience over the years. Not only for others but also so the business itself is aware of the path it is taking.

Booked with Lee many times over the years before Steve started dealing with our travel plans. All was fine till I started obtaining other quotations. In our last 5 quotations this year Steve has been £1500-£3000 more expensive than all other quotations received from other agents. On 2 occasions he has been over £1500 more than the airline directly.

For this reason I will now no longer book with business class international. It's particularly upsetting to feel we have been treated this way, but it just goes to prove that you should never stay loyal 1 particular business.

July 22, 2019
Unprompted review
Business Class International logo

Reply from Business Class International

Dear Bills1964, clearly this is a concerning review of Business Class International, I can assure you we do not over quote flights of this level, we would not be in business if we did, and certainly not get the 5* reviews we do if this was the case. It has taken our instant attention this morning to find out who and where this review has come from, we run the latest travel software which allows us to monitor all enquiries and quotes, we cannot find any enquiries from a regular client who has made this amount of enquires without booking flights. This would be flagged up long before a 2* review was made, also someone who has made that amount of enquiries within the last 7 months, we feel we would know you personally, as we have a very personal approach to our regular customers, and this is one of the main reasons for our success. Steve has checked and cannot find any such trail of a regular customer who was made this number of enquiries without booking. Our policy of not tying our regular clients into contracts works exceptionally well so we cannot just overcharge like you have stated, we in fact encourage and welcome clients to look at other prices, this is an open market and there has been occasions that a flash sale has been made direct with an airline that our clients have booked direct and then have come back to us for flights again, this is not a problem to us, our customers are free to book flights where and with who they wish, this is why our pricing policy is so competitive and our enquiries are monitored by the latest travel software to ensure our pricing policy is A+ graded. We are very confident in how we sell our flights, and again would like to confirm we do not over charge clients up to £3000 a ticket. This contributes to why we are one of the highest ranked 5* travel companies in the UK. If this is a verified review, please give us more details of who you are, when these enquiries were made, then as a company we could asses this situation in full. Alternatively, please call us on 01634730641.

Rated 5 out of 5 stars

holiday booking

I came across Business Class International just by chance on Facebook and the best thing i did was to leave my name and phone number,i have been looking for flights to Australia for some time.
Stephen gave me a call shortly after i am so glad he did as i have now booked my flight to Australia Stephen and the team were so helpful and so professional and nothing was to much trouble for Stephen,
i can not speak highly enough of how helpful they are,the best and most helpful and professional travel service i have dealt with.
thanks Stephen

A Watts

July 20, 2019
Unprompted review
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Business Class International and the experience has been just as good as before, if anything, better. I shall return. Genuinely deserving 5-star rating. Thank you. Robin Restall

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service and price.

This is the third time we’ve booked to fly to Melbourne with BCI and all done with the same friendly professional service - thank you Stephen! We are going at Easter 2020 and got a great deal with China Airlines Business Class at the same price we paid for Cathay Pacific in 2016 (!) and it’s basically a similar product (A350) with full flat bed and direct aisle access and comes with great reviews. We are both elderly and this fits our needs perfectly- with our visas included in the price. We can now relax and look forward to seeing our family again. Thanks again BCI and Stephen!

July 17, 2019
Unprompted review
Rated 1 out of 5 stars

Rude and unprofessional

My wife spoke to someone called Lee before we eventually booked our holiday with another company. He was extremely rude and totally unprofessional to her. Needless to say we will not be ringing this company again!
In response to your rude reply; The call was made before we went away on holiday, it was only after speaking to my son did we recall the experience.
As for my other reviews, I am an elderly man and it was my nephew who told me to go onto trustpilot and leave a review ( even though that is none of your business )
I left this review so that other elderly customers are aware of my wife's bad experience.

July 16, 2019
Unprompted review

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