Busseys Norfolk Reviews 

I purchased my Peugeot car from Bussey in 2020 at that time they were the Peugeot man dealer in my town I’d always had other makes a car owned by me serviced by Busseys because my employer had a scheme with them. I have found the service department at hall road Norwich very helpful and excellent in every way.

Excellent service from Connor from the start and when I was choosing my model to the finish and when I had the car delivered

Derice was very helpful with the purchase of my new car.

I am so pleased with my new car. Thanks to Peter at Norwich Busseys, who gave me confidence and first class customer service. He was very thorough and explained all aspects of my purchase. Thank you Peter, as always, I am thrilled with the car and the car and attention you gave.
Julie R

What a fabulous experience we had when we took our car for a service. The 5 star customer service provided by the lovely Kayleigh on our arrival and then the continued great service given by her manager Wayne, when we collected our vehicle. This amazing service made our journey from Oulton Broad to this Norwich Peugeot service garage 100% worth it, much better than our local which we found total unhelpful! Would not hesitate to use their services again when needed.

Great service from Busseys in Fakenham with the purchase of my new car. Matt was helpful from the minute we enquired to the day I picked it up. Constant updates which was great as you don’t always get this. Would highly recommend Matt and team. Car is amazing and just what I wanted! 👌

Peter Feltham at Busseys, Norwich was patient, knowledgeable and kind when I was looking to replace my car. He found me exactly what I was looking for with all the "extras" I wanted.

Extremely helpful from start to finish! Regular updates and reminders, highly recommend!

From the moment we walked into the BYD showroom to the moment we drove out in our new car a few weeks later we were looked after magnificently by the sales team. Our questions were answered by the extremely knowledgable staff in a relaxed and friendly environment. Jake looked after us brilliantly and Simon, Daniel and the rest of the team were very friendly and helpful throughout. You are a class act and Bussey’s BYD are lucky to have you all. Thank you!

Brandon provided excellent service. Prompt returning calls and carried out everything as promised. Can’t fault him.

From start to finish everything was clearly explained, excellent service and helpful staff. A great experience.

The process of changing from diesel to totally electric is new to us and our salesman Chandler was very helpful. All members of staff that we encountered were helpful. Although we were talked through the technology comprehensively we have been promised further assistance which we will need.

Perfect service as usual. Friendly, knowlegeable and great service.

Connor and Brandon were fantastic. Both really helpful during the whole process and very respondent.

If there was scope, and I was their manager, both of them would be up for a promotion. Great couple of guys

Brandon was superb, made it a nice and easy process & he was full of knowledge about the car.

Didn’t explain the service review on the day. Then call me back for a review and say wasn’t happy so told will be called but wasn’t.

Also asked to give 5 star review even when they can tell il not happy as they have answered no questions.

Car wasn’t cleaned which I’ve always had when having a car serviced.

Needed front tyres changing but instead of telling me so I could get them changed wait till I come to collect the car.

Won’t be using again

Connor was friendly and knowledgeable. He was also great to follow up and get things sorted.

Brandon was super helpful and efficient. Quick to get back to me with answers to my questions and the whole process was really easy. Thank you.

Great experience dealt with Brandon at byd and a pleasure to deal with.

Been really patient as had to wait quite a while for license to come through. Answered all my questions, and helped me a lot with understanding the car.