I ordered a day by day diary from Busy B having used other brands and wanting to support a small business. After having a slight issue with the diary I spoke to the customer service team who got back... See more
Company replied
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I ordered a day by day diary from Busy B having used other brands and wanting to support a small business. After having a slight issue with the diary I spoke to the customer service team who got back... See more
Company replied
Avoid using this company. Ordered 4 items, they arrived on time - but in dreadful condition. Soaking wet, torn and broken. They weren’t packaged appropriately. Despite paying extra for postage. The re... See more
Company replied
The irony of ordering a diary from the aptly named Busy B company only for it not to arrive! Tried calling several times but it just goes to voicemail. Despite receiving a confirmation of order and pa... See more
Company replied
Great products and excellent customer service! I love my Busy B diary - and I’m VERY fussy about my diaries. This fits the bill perfectly. When the pen loop on my second diary broke, customer service... See more
Company replied
Shop online at Busy B for stylish, award-winning stationery designed to make life simpler, better organised and more beautiful. 15% off your first order.
11 Gayfield Street, EH1 3NR, Edinburgh, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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Lovely products , had little problem with my item and very quick solved !!! , fantastic the dairy and calendars are amazing quality and you have everything in them you need !!! It’s so many on the market different brands and companies but I started use them last year and definitely will stick for a long long time , thank you , you can be proud of what you got

Reply from Busy B
I've ordered the Busy B 'couples calendar' for a good few years now, and this is now the 3rd year where I've ordered them as repeat presents for friends/family too. They are beautiful and really well designed, and the pockets for invites etc are a brilliant invention! This year I've upgraded to the 'family one' for our house.
I have had to contact customer services on a couple of occasions over the years, but they've always been very quick to respond and resolve any issues. I will certainly keep ordering from them!
Edit: Shortly after ordering from here the credit card I used was cloned. I hadn't been using it much elsewhere so it's likely that it was as a result of shopping here. Can't say for definite. Definitely something not right about this shop though given the reviews below. Luckily as it was a credit card I haven't had to pay for what was stolen, but if you are going to shop here proceed with caution.
Ordered from Busy B as my wife found a diary and gift planner on Instagram that she wanted. Looked at the reviews below and was a bit hesitant, so paid with a credit card in case things went wrong.
Didn't need to worry, order turned up within a few days and everything was fine. Paid for the tracked delivery (again because of issues below). Wife really pleased with them. Don't understand why so few reviews and why so many are bad when our order all went smoothly. Maybe they've bucked their ideas up recently or had new management, but either way we're very pleased.
I ordered 4 weeks ago I was never given any tracking details just got told it’s royal mails fault but I’ve had Royal Mail deliver quite afew things I ordered after I ordered of this company and still nothing.Would not recommend this company!
My desk calendar arrived slightly damaged. I informed Busy B and they sent me a new one straight away. Fab customer service, many thanks!
Ordered a few items from them and I appreciate that during Christmas delays happen due to sales however I when I ordered I was told its a 3-4 working day delivery.
It's been nearly two weeks now and no sign of my large order having emailed them I get a response of it can day over 2 weeks for items to be sent out which is not what I was told when I placed my order. If I'd of known this I wouldn't of ordered from them.
I now cannot cancel the order I have to wait for it to finally arrive which they cannot actually tell me when it will be sent out.
It's the first and last time I'll order from them
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