Busy Beans Organic Reviews 279

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the organic products, often highlighting their freshness, fragrance, and taste, which many find superior to supermarket alternatives. The delivery service is frequently mentioned as fast, efficient, and reliable, with items arriving promptly and well-packaged. Many appreciate the competitive pricing and the wide range of organic options available, often noting products they cannot find elsewhere. However, some people experienced issues with their orders, including incomplete shipments or products that did not meet their expectations in terms of quality or taste, such as bitter savory or hard figs. A few other people also felt that product details, like the country of origin or specific ingredients, could be clearer on the website.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the organic range, good... See more

Quality

People report positive experiences with quality, often praising the high quality of ingredients, organic... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting prompt and... See more

Order

Users describe ambiguous interactions with order experiences, with many reviewers reporting fast delivery,... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order arrived in two shipments but the first package did not state this was only partial and there was a prompt email asking me to review my order so I assumed the package had my complete order. O... See more

Rated 5 out of 5 stars

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to... See more

Rated 5 out of 5 stars

First order with busy beans organic and it was most successful. The correct product was delivered promptly and well packaged. Will be happy to order from busy bean organic again in the future.

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more


Company details

  1. Organic Food Store
  2. Natural Foods Store

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

279 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

As always fabulous first grade…

As always fabulous first grade product... wonderful aromas from dried products, good colour and freshness.. 1st rate... I love cooking for my friends and they really notice the difference.. I am all organic so it is great to find organic herbs.

October 6, 2025
Rated 5 out of 5 stars

Thank you!

Thank you for the detailed information about the products on your website which is very important for me. Great variety of products (especially organics), excellent service. Hope you can bring shelled nuts as well. Thank you and I will continue to buy from you.

October 6, 2025
Rated 1 out of 5 stars

Misleading Product Name

I wanted Wheatgerm. If I'd wanted Wheat Bran I would have ordered that. Was dismayed, when the Wheatgerm arrived to see on the back that it's actually a mix of the two. I didn't want that :(

September 8, 2025
Busy Beans Organic logo

Reply from Busy Beans Organic

Dear Fiona,

Thank you for your feedback. I’m sorry to hear you were disappointed with the Wheatgerm you received.

Please note that the full ingredients and product details are clearly listed on the product page, so there is no misleading information. In the market, there are products made of pure wheatgerm as well as wheatgerm combined with other parts of the grain, and we always display the correct information so customers can make an informed choice.

That said, we completely understand your concern. You are very welcome to return the product, and we operate a no-return-fee policy, so you won’t incur any costs.

Thank you again for bringing this to our attention.

Kind regards,
Busy Beans Team

Rated 3 out of 5 stars

Disappointing

I never received an email confirmation of my order, Even after I contacted the company about this problem. when it arrived, only Half of my order was good quality, (the spirulina powder and the cacao nibs) but the organic savoury was extremely poor quality and I bought a large quantity. it taste so bitter it’s in edible. I’m really disappointed, as that was the main item I want it on my order. I really regret doing this order.

August 12, 2025

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