Busy Bee Events Reviews 

After attending another wedding in Hampshire that busy bee provided entertainment for, I had to hire these guys DJ my wedding. They allowed me to build a playlist of songs that were important to me, and then worked them into a great night of music that my VERY varied friend group enjoyed. The level of professionalism, quality and organisation made the day run smoothly and helped make the night unforgettable.

I will definitely hire them for my next event!

We can’t thank Mike & Jeanette enough for the incredible job they did for us at our wedding this June! They were fantastic from start to finish. After being let down from another supplier, we come across busy bees online and arranged an appointment. Even though Mike accidentally forgot to tell Jeanette we were coming to see her, she was very welcoming and invited us in even though she wasn’t expecting us! We wanted to give our wedding an Indian twist but didn’t have a clue how to do this, but with Mike and Jeanette’s help, they made our dreams come to life!! They’re a one stop shop for literally everything you need and can provide absolutely everything without using external suppliers, and more!!! They come to meet at our venue after our initial meeting to discuss ideas and gave us some great suggestions, and were always replying to emails and taking calls throughout and we’re always happy to help. They even come up with a fantastic suggestion in the last few days before our wedding after they got hold of these hanging see through balls with led lights, to use in place of our original hanging lanterns idea. These hanging balls absolutely transformed the room and and made it look magical. Mike and Jeanette managed to pull off something even more amazing then we had ever imagined!! Everything these guys provide and do is superb!! if you’re looking for a company to do all your decorations for your wedding and even provide everything from fantastic tasting churros to photo booth and dance floor, look no further then busy bees, I cannot recommend them enough!! Thank you so much guys

Busy bee provided DJ, food and decoration services for our wedding last October. They put us at ease with their professional but friendly style with the build up to our big day. We could not have asked for more from them on our special day as they transformed our run down village hall into a beautiful reception for us. We have had many compliments from our guests since the wedding for the services they provided, making our day even more special. I would definitely book with them again!

Jeanette & Mike created a masterpiece for us on our wedding day! The results of their artistry really exceeded our best hopes. The backdrop, flower arrangements, mood lighting and draping were simply exquisite. They managed to transform a lovely venue into one which exuded elegance and sheer class. And they were able to set up and pack away very quickly, tidily and with the minimum of fuss. We highly recommend using their service for future events.

Outstanding service. Jeanette, Mike and Emily are the most friendly, down to earth to earth and professional people you could ever meet. The services they offer are second to none, everything is super highly quality and for an events planning/ management company they still give customers full control and don’t try to force anything on you. They bend over backwards to ensure you have an amazing time! Can’t recommend highly enough! We are thrilled to have chosen Busy Bee Events for our wedding in August 2018.

Wonderful company. Jeanette & Mike bend over backwards to get everything just perfect. Would highly recommend using them. Five stars just isn't enough.

Mike is fantastic! He transformed our venue for our wedding last week. Nothing was too much trouble and they made our day 100% more special! Thank you Mike and team! Emma & Dan

Busy bee events supplied table cloths for my daughter's wedding. The table cloths were white,clean and delivered promptly to the wedding venue. What makes this company really stand out is that you can reach them almost any time by phone which was important when the night before the wedding we realized we hadn't ordered enough! I rang Mike and after he had stopped my panicking, provided the extra we needed no problem. Thank you all so much. I can definitely recommend you! Anne

Hassle free service, amazing decorations, professional friendly service
We have used Busy Bee Events a few times now for various parties we have hosted and their all their services are fab. Being in the public sector myself in a role which involves a lot of customer service skills I can honestly say they are extremely attentive, quick to respond to emails and phone calls and they go above and beyond to ensure your function goes without a hitch. Both Mike & Jeanette are great people to work with and they work endlessly to ensure that every detail is taken care of. All the decorations and services we have hired from them have been faultless I wouldn’t hesitate to book with them again and again as they never disappoint you.

We booked busy bee events for our wedding in May 2016. We initially met at their house, where they have a small showroom. Jeanette & Mike were very helpful and able to offer advice without being pushy. We decided to use their services to decorate our wedding venue as well as supply the photo scene, slush machine & disco.
When I saw the venue for the first time on the day of my wedding I was overwhelmed - it was beautiful. They had managed to make a village hall look magical. Mike and Jeanette had also gone out of their way to help my husband with setting tables & decorating the top table and cake table - they didn't need to do this but it was very much appreciated. Mike and Jeanette worked tirelessly on the day & everyone commented on how beautiful the venue was.
Thank you busy bee events!

We used Busy Bee to do our wedding and I can honestly say I can't fault them at all. From the initial meeting we had at their lovely showroom through to the day itself and the day after both Jeanette and Mike were fantastic and nothing was too much trouble for either of them even helping out with some last minute stuff they made an additional journey back to our venue to bring us some table stands that we had forgotten about ordering! They answered all our emails and calls whenever we needed help, advice or guidance and even answered whilst tey were away on their holidays. On the day itself I arrived to find they had already been! The room looked spectacular, even better than we could have hoped for and the attention to detail was spot on. Jeanette and Mike even provided us with a few extra candleabras free of charge! All our guests kept saying how great everything looked and the ferris wheel looked amazing and drew a lot of attention. Every detail from the chair bows to the table centres it all looked perfect. I would say to anyone wanting a decoration company to book Busy Bee, they will guide you through everything you may need for your big day and both are really nice people to deal with. From start to finish they were great, don't hesitate to book them they do an perfect job.

I've been thinking about writing reviews for all of my suppliers I had for my wedding for a while, the reason being is because the service I received from Busy Bee Events was very different from all the others. I found that this supplier was the most stressful of them all and if I had known I would have maybe taken my interest elsewhere. Hence why I wanted to write a review to share my experience and to help other bides.
Planning a wedding is a stressful job - you want to get things perfect and you have a limited time to plan and just the one day to get it right. You try and find the perfect supplier to help you with your needs and care about getting the job done right just as much as you do.
I found there was a lot of pro and cons for Busy Bee Events, I’ll talk about both. I want this to be constructive. This is my experience and my opinion on the supplier.
We was planning our wedding for 2 years, so trying to be organised we started researching and booking up suppliers straight away to ensure dates were available etc etc.... at the beginning Mike and Jeanette were very friendly, helpful and couldn't do enough for us. We never met Jeanette (most of my dealings with her were via email and the very occasional phone call) but met with Mike at their home where they have a small showroom of some of their items they have to offer. We were looking to hire some accessories for our big day such as vases, lanterns, ladder, easel for our table plan and fairy lights etc. They offered everything we needed so for us was a one stop shop and we were happy to book with them after our first meeting. They made us feel confident in what they had to offer and the process came across very professional at this meeting. Nothing was a problem, they had supplied plenty of weddings and corporate events and made you feel like they knew their stuff.
We also wanted a bespoke item to be made which they expressed they can do for us and wouldn't be a problem. The item was going to cost us £250. This is where the problems began.
To cut a long story short we ended up cancelling this last minute before our balance was due. The reason being was we had asked on many occasions for designs of how the bespoke item would be made so we could proof the design to ensure it was how we had envisaged. We were promised every time that a design or email would be sent by the end of the week or tomorrow but we never received one. The whole time this item stayed on the quote/invoice. At this stage we had already paid 50% of our order. When we came to cancel we was told that we should be charged a cancellation fee but as a gesture of goodwill they would waver the fee. We were a little offended by this as we were cancelling due to not being supplied designs when asked (over months) several times for them and if they had been supplied would have been going ahead. It was getting closer and closer to the wedding and we didn’t feel confident that what we had in mind would be made so we felt no choice but to cancel.
After that initial first visit things seemed to go downhill, the communication was the biggest issue and I found it to be appalling. Jeanette and Mike would answer emails separately. They would respond to emails the other person had already responded to, basically answering twice and at times contradicting each other (it was as if they didn't communicate with each other on who had answered what, this side of my experience seemed very unorganised and unprofessional) making things very stressful when your left not really having a clear answer. For example pricing of items or things that had been put in place/agreed when dealing with Mike, Jeanette had no idea about.
I would have like to have dealt with Jeannette more, being female you feel as if another woman could relate more. Mike was very polite, informative and helpful don’t get me wrong but sometimes a bride almost needs a female present (maybe that’s just me) she seemed to be in the background more and Mike dealt with the clients (then would have to check or run everything pass Jeanette so things would take twice as long leaving you to chase as it seemed as you question or query had been forgotten about.
I had to chase quotes from them on numerous occasions when pay day of the final balance was due, explaining that I’m chasing so I can pay you on time and if you want paying on time then please send me my up to date quote. It was complete unnecessary stress and I felt as if they had a 'you need us more than we need you' attitude the closer it got to the wedding knowing that at this stage you would lose your deposit so you wouldn’t cancel, they knew they had the upper hand. I almost got to the point where I felt like I had to double check everything with them as I wasn’t sure they would provide what they had promised. As so much was promised on the lead up but never delivered. The experience I had from this supplier leading up to the day was very unnerving.
At one point I was asked to remind them I was coming to collect a vase. I had asked if I can borrow a vase to show my florist, this was no problem at all and Busy Bee Events was happy for me to do this which was great however, I thought to myself surely this isn’t my job as your client to remind you I’ll be coming? Pop it in your diary? I’m organising a wedding and have enough on my mind without organising you. I went along with it because it that way I was in control and I knew they knew I was coming even though I could have done without the extra thing on my list of ‘To Do’s’.
On the day itself and face to face they were very helpful and friendly and made you feel they had things under control everything was set up to time and looked lovely, such a relief the only downside was that they came to the venue with a few less vases than we had ordered for our centre pieces and the wrong table plan easel. Jeanette explained that they couldn't find the simple one we ordered, so brought the more fancy and expensive one at no extra cost. This was very nice of them to do so however, we specifically said it wasn't the right style for us hence why we had placed an order for a simple one in the first place, but on the morning of your wedding there’s nothing you can do but let it go and accept these things happen.
After the wedding, it took me over 3 weeks to receive my damage deposit back which was stipulated it would be returned within 14 days again I had to chase on numerous occasions as there was no communication for card details to be able to return it, so I took it upon myself to contact and send across my details. They had also collected a few of my own items (one which was a gift) when collecting their bits the morning after the wedding, which I appreciate can happen, however it took them the same amount of time to confirm if they had it or not. When they finally confirmed and I went to collect my items from their house I was left waiting at the door for 10 mins whilst they had a conversation with the delivery man of their Indian take way (we arrived at the same time). Jeanette didn’t even acknowledge me, and both were in conversation with the delivery man which seemed to be more interesting/important than one of their clients, me. I come from an industry where customer service is everything and I have to say that they do not have the best customer service skills. Again makes you feel like they have the attitude of ‘we have your money now, your wedding is done with, no need for customer service any longer’.
The last conversation I had with Mike he specifically asked me to give him a 5* review. He hadn’t even discuss with me if I was happy or if I wouldn’t mine to review in general. It was assumed all was ok, there was no problems and that I wouldn’t hesitate to give 5*s. The vibe I felt overall was that communication isn’t the best, due to that it appears that the client doesn’t come first to them and once they had the booking and the deposit is paid there no effort required to continue the quality of service given initially. It may seem like small things to someone else reading this or to the supplier but personally, when the little things happen over and over it just makes the experience more stressful with each thing and leaves you wondering what next? I feel this supplier lacks attention to detail and all the small things experienced have added up leading to this review unfortunately, not being a 5*.
When it is meant to be the biggest and most perfect day of your life you want someone working for you who would take as much care as you do and you expect that throughout the lead up to the day, not just putting all the effort in until you book or just on the day itself. At the end of the day you are paying for a service (I spent over £1000 with them which to us was a lot of money). I feel like they are not completely professional at all times and my experience with them has left me not wanting to recommend them to anyone. I do not think they are worth the money all because of the communication and organisation of the company.
At no point, were they rude or unfriendly, but the process from start to finish came with stress unfortunately. They arrived on time, they set up on time, they collected the following morning on time, I cannot complain about the finished service on the day. Okay things were forgotten and items swapped but these things happen. However, when comparing them to all my other suppliers I used, Busy Bee Events came nowhere near any of the others in terms of quality of service and communication. I wanted to share my opinion and experience to help other brides and potentially help to improve the service.