Busy Bee Life Insurance Reviews 

236
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Made an online enquiry for a joint life insurance quote and had a call with them on Jan 13th for over 20mins to go through my medical history at around 6.30pm. Think the call was with a Jordan or a T... See more

Rated 1 out of 5 stars

I can't stress enough how awful this company is. I enquired on their website & wish I'd been clever enough to read reviews. They don't stop calling & not only that, they must sell your details on... See more

Rated 1 out of 5 stars

I wish I could provide negative stars. I went to enquire online for a quick quote against some other candidates and ended up getting signed up to some call list. I have been bombarded by calls nearly... See more

Rated 5 out of 5 stars

Can't fault these guys. Polite and experienced advisors. Curtis Lacey was fantastic, made what should have been a boring lengthy phone call, quite funny and full of helpful information. Quotes given,... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Busy Bee Life Insurance was created to make it easy for busy parents to get Life Insurance. It is for this reason that we’ve partnered with many leading Insurers to find parents the best cover at an affordable price.


Contact info

2.2

Poor

TrustScore 2 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(236)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Got what i needed done efficiently and…

Got what i needed done efficiently and at a reasonable cost x

September 27, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Sarah,

We're so glad to hear that we were able to help you find the right policies to suit your needs at an affordable cost! It is always our aim to help as many families as possible to feel secure in knowing they are financially protected if the worst should happen.

The Busy Bee Family x

Rated 5 out of 5 stars

very nice young man extremely pleasant x

September 24, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Sandra,

Than you for your feedback. If you happen to remember which of our advisors helped you please let us know so we can pass it on!

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful and answered all my…

Very helpful and answered all my questions. Highly recommend

September 17, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Christine,

Nothing is too much trouble for our advisors at Busy Bee! We always want to make the process of obtaining life insurance as uncomplicated as possible to help others financially protect their families.

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful thankyou

September 17, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Hannah,

Thanks for your feedback! We always try to make the process of taking out life insurance policies as easy as possible for our customers.

The Busy Bee Family x

Rated 4 out of 5 stars

A helpful experience

Very helpful service and agent providing competitive quotes from a number of companies, tailored to my specific insurance needs. Timely follow up was also greatly appreciated from the agent Chris. All together a helpful and pleasant experience

September 13, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Marcus,

Thank you for taking the time to write such a nice review for us! We're so glad that Chris was able to help you find the right policies to suit your needs in a timely fashion. Nothing is too much trouble for our advisors as the customer's experience is always our number one priority.

The Busy Bee Family x

Rated 5 out of 5 stars

Medical insurance

Fab company would highly recommend

September 13, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Thanks so much, Nicola! We're glad we were able to help!

The Busy Bee Family x

Rated 5 out of 5 stars

Very friendly and made getting cover…

Very friendly and made getting cover really easy. Thank You

September 12, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Chrissy,

Thanks for your review! We always try to make the process as easy as possible for our customers and we're glad we were able to help you this time.

The Busy Bee Family x

Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly and helpful member of staff called Matt Owens

September 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Dave,

Thank you so much for taking the time to write a review for us. The customer is always our number one priority and it's lovely to hear that Matt is doing such a good job!

The Busy Bee Family x

Rated 5 out of 5 stars

Customer service

Excellent customer service

September 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Stacey,

Thank you so much! Our customer's needs are at the heart of everything we do, nothing is too much trouble.

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful

September 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Nicole,

We're so glad you found our service to be useful, we're always so grateful for customer feedback!

The Busy Bee Family x

Rated 5 out of 5 stars

Best cheap insurance ever

Great customer service when on the phone. Very kind in helping you and don’t push offers on you once you say no thanks.
I didn’t know wether to apply for insurance but always ask myself “what if?” Always protect yourself and your family

September 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Jacqueline,

Thank you so much for taking the time to write such a nice review, customer feedback is so important to us! We always aim to give our customers the best service possible, nothing is too much trouble and we're so glad that your family are financially protected now.

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful team

Very helpful team. Natalie helped me find the cover I wanted. I would recommend them to anyone

September 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Alexandria,

We're so glad you had such a nice experience with us. Providing the best possible service to our customers is truly at the heart of everything we do so to receive such great feedback is always incredible.

Thank you!
The Busy Bee Family x

Rated 5 out of 5 stars

Be prepared for a long phone call

Be prepared for a long phone call ! I knew it would take a while, but this went on for well over an hour. Not that I minded, obviously just making sure all the information they have is correct to get you the best quote.
I’d previously had life insurance but the company cancelled it, so I contested Busy Bee and they called me back, asked me what I was looking for, and tailor made my insurance quote around that.
Would definitely return and recommend. Thank you.

September 9, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Georgie,

Thank you so much for being so understanding about the length of the phone call! At Busy Bee we’re always trying to improve our customer’s experience and we’re so happy that we could help you this time. Please feel like you can contact us whenever you need to, nothing is too much trouble.

The Busy Bee Family x

Rated 1 out of 5 stars

pressure

I explained I did t want it right away just info somehow I was pushed into getting insurance which now after looking in to it more I don’t want.

September 5, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Sophie,

We're so sorry to hear that you found this to be the case in your experience with us. It is never our intention to force our services onto any of our customers, we simply aim to help as many families receive financial protection as possible.

As you are unhappy with the service that was provided please feel free to contact me on this phone number: 0161 241 6146, if you would like to discuss this further.

Kind Regards,
The Busy Bee Family x

Rated 5 out of 5 stars

David was very helpful and explained…

David was very helpful and explained everything perfectly.

September 5, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Laura,

Thank you for your feedback, it’s always nice to hear that one of our advisors has done a particularly good job! Please don’t hesitate to contact us if you need any further help.

The Busy Bee Family x

Rated 5 out of 5 stars

Excellent service

September 2, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Gemma,

We always aim to give the best customer service possible at Busy Bee! Thank you for your feedback 😊

The Busy Bee Family x

Rated 5 out of 5 stars

Amazing company

Amazing company. Enjoyed conversation with Ish and he explained everything really well. Had a laugh as well in between. Now I'm happy that my girls will be safe if something will happen with me.

August 30, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Baiba,

Thank you so much for taking the time to write such a nice review! It’s great to know that your family are now protected and that Ish was able to make the experience so enjoyable for you. Don’t hesitate to give us a call if you have any questions in the future.

The Busy Bee Family x

Rated 5 out of 5 stars

Anais was Really friendly and helpful

Anais was Really friendly and helpful, explained everything very clearly

August 30, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi,

We’re so glad that Anais successfully helped you set up your policies. Nothing is too much trouble for us and your feedback is always hugely appreciated.



The Busy Bee Family x

Rated 5 out of 5 stars

Advisor (Anais) was fantastic couldn't…

Advisor (Anais) was fantastic couldn't have gotten a better experience

August 29, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Alex,

We’re so happy that Anais was able to help you and make the experience as enjoyable as possible. Nothing is ever too much trouble for us so if you ever need anything else, please feel free to give us a call!

The Busy Bee Family x

Rated 5 out of 5 stars

Efficient and helpful

Helpful and informative and have all I need

August 29, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Rebecca,

Thank you for your feedback, it's always great to know how we’re doing! If you need anything else in the future please feel free to get in touch 😊

The Busy Bee Family x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look