Busy Bee Life Insurance Reviews 

236
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Made an online enquiry for a joint life insurance quote and had a call with them on Jan 13th for over 20mins to go through my medical history at around 6.30pm. Think the call was with a Jordan or a T... See more

Rated 1 out of 5 stars

I can't stress enough how awful this company is. I enquired on their website & wish I'd been clever enough to read reviews. They don't stop calling & not only that, they must sell your details on... See more

Rated 1 out of 5 stars

I wish I could provide negative stars. I went to enquire online for a quick quote against some other candidates and ended up getting signed up to some call list. I have been bombarded by calls nearly... See more

Rated 5 out of 5 stars

Can't fault these guys. Polite and experienced advisors. Curtis Lacey was fantastic, made what should have been a boring lengthy phone call, quite funny and full of helpful information. Quotes given,... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Busy Bee Life Insurance was created to make it easy for busy parents to get Life Insurance. It is for this reason that we’ve partnered with many leading Insurers to find parents the best cover at an affordable price.


Contact info

2.2

Poor

TrustScore 2 out of 5

236 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(236)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Wasnt really sure of what I was doing…

Wasnt really sure of what I was doing about life insurance always knew I needed it to protect my family if something happend these guys rang me and made it all so simple for me I have piece of mind knowing my girls will be ok if anything happens to me thank you so much xx

August 29, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Hayley,

It’s amazing to know that you feel like your family are fully protected now. We always aim to make this process as easy as possible for our customers and are glad that in this case we succeeded! Thank you so much for your feedback, it's always appreciated.

The Busy Bee Family x

Rated 5 out of 5 stars

I was really impressed with Carl in how…

I was really impressed with Carl in how he was tailoring the policy to suit our families need for life insurance cover, so that in the event of the worst case scenario we as a family would have complete financial security so we could cope with life without me or my husband x

August 29, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Rebecca,

Thank you so much for taking the time to write such a nice review! We're so happy to hear that Carl was able to help you find the best policies to suit your families needs. At Busy Bee we know how important it is for our customers to know that their families are protected. Feedback like this helps us to know that we are doing our jobs.

The Busy Bee Family x

Rated 5 out of 5 stars

Excellent

Great service

August 26, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Tammy,

Thanks for your feedback! We always aim to provide the best customer service possible.

The Busy Bee Family x

Rated 5 out of 5 stars

Easy to understand & everything…

Easy to understand & everything explained. Everything sorted out really quickly.. excellent communication from Troy Yarwood. Thank you :)

August 26, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Zoe,

We're so glad that Troy was able to help you find the right policies to suit your needs! We always try to make the process of obtaining life insurance as easy as possible for our customers. Thank you so much for your feedback, it's always appreciated!

The Busy Bee Family x

Rated 5 out of 5 stars

Very good and very happy with…

Very good and very happy with everything thank

August 26, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Christina,

We're so glad to hear that you are happy with your policies and our service! If you happen to remember who advised you please let us know so we can pass on the positive feedback.

The Busy Bee Family x

Rated 5 out of 5 stars

Extremely helpful

August 25, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi,

Thanks for your feedback, nothing is too much trouble for us!

The Busy Bee Family x

Rated 5 out of 5 stars

Excellent

Excellent service. Advisor was polite and helpful. Went out of his way to get me the best deal possible.

August 23, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Nicola,

Thanks for taking the time to write such a nice review for us! We're so glad that you are happy with the service you were given. We always recognise the individual needs of our customers. If you do happen to remember the name of your advisor please let us know so we can pass on the positive feedback.

The Busy Bee Family x

Rated 5 out of 5 stars

quick and easy

quick and easy , only a few questions to find the right deal for me :)

August 23, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Hannah,

Thanks for your feedback! We're glad that our advisors were able to make the process as quick and easy as possible for you.

The Busy Bee Family x

Rated 5 out of 5 stars

Everyone i spoke to were understanding…

Everyone i spoke to were understanding and listened, excellent service and I'm very happy with the cover i have

August 23, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Danielle,

Nothing is too much trouble for us here at Busy Bee! We always aim to provide the highest level of customer service by focusing on the individual needs of the customer. From your feedback, it's clear that we succeeded!

The Busy Bee Family x

Rated 5 out of 5 stars

Excellent experience

Excellent experience, this is the only time I have understood what the policy has to offer
All other calls from company's go over things so fast that you don't fully understand, I think this is why I have never purchased before now
Thanks again

August 19, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Sharon,

Thank you so much for writing such a lovely review for us. At Busy Bee we always try to make the process of obtaining life insurance as easily understandable for our customers as possible because we know that this can be overcomplicated with legal terms. It's great to know that we were able to do this for you!

The Busy Bee Family x

Rated 5 out of 5 stars

Really helped me find the best policy…

Really helped me find the best policy For me & my family, very friendly & explained everything so I understood

August 14, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Amy,

Thank you for your feedback, it is always appreciated! At Busy Bee we know that our customers have individual needs and always aim to find the right policies to suit these. We're glad we were able to make the process of obtaining life insurance easily understandable as well as helping you to feel secure in knowing that your family are financially protected from now on.

The Busy Bee Family x

Rated 5 out of 5 stars

Great service

Great service. Curtis Lacey was helpful, professional and gave me fantastic advice.

August 14, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Donna,

We're so glad to hear that Curtis was able to give you the right advice to help you in choosing your policies. It's always good to know that one of our advisors, in particular, has done a great job for our customers!

The Busy Bee Family x

Rated 5 out of 5 stars

Miss Anais Singh was an absolute…

Miss Anais Singh was an absolute pleasure, she set my mind at ease and is a real asset. I can sleep easier knowing my family are covered should the worst happen. I couldn't be happier with the service I received. 5/5.

August 14, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Laura,

It's lovely to hear that you now feel secure in knowing that your family are financially protected. We always aim to provide the best customer service possible and we're so glad to know that Anais was able to do this for you! Thank you for your feedback, it is always appreciated.

The Busy Bee Family x

Rated 5 out of 5 stars

Very pleasant staff and very efficient…

Very pleasant staff and very efficient too.

August 14, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Bee,

We always aim to give our customers the highest level of customer service possible. Thank you for your feedback!

The Busy Bee Family x

Rated 5 out of 5 stars

Carl was very helpful and knowledgeable…

Carl was very helpful and knowledgeable and made an unpleasant subject a pleasant experience

August 11, 2019
Unprompted review
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Reply from Busy Bee Life Insurance

Hi Lauren,

At Busy Bee, we know that the idea of needing life insurance is not something our customers want to dwell on. However, we're so glad to hear that Carl was able to help make this experience as enjoyable as possible for you!

The Busy Bee Family x

Rated 5 out of 5 stars

I am absolutely delighted with the…

I am absolutely delighted with the service i received from the girl Kerry who dealt with myself.
I could not have asked for any better if I tried..
I am going through a really difficult time with a family member at the moment and your member of staff was just so warm,kind and interested and gave me the best advice about everything.
I'm so happy
Thank you so much for the amazing service
Mrs Lynne Head

August 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Lynne,

Thank you for writing such a lovely review for us! It's amazing to hear that Kerry was able to help you find the right policies to suit your needs while also giving you the excellent customer service we expect at Busy Bee.

Nothing is too much trouble for us, don't hesitate to get back in touch if you ever need any further help!

The Busy Bee Family x

Rated 5 out of 5 stars

I spoke to a lovely man named Lewis

I spoke to a lovely man named Lewis, he gave me all the information needed and answered any questions I had.

August 11, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Michelle,

Thank you so much for your feedback, it's always appreciated. We're so glad that Lewis was able to help you find the right policies to suit your needs, nothing is too much trouble for us!

The Busy Bee Family x

Rated 5 out of 5 stars

The lady I spoke to was lovely and very…

The lady I spoke to was lovely and very helpful

August 8, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Michelle,

Thank you for your comments, we always aim to provide the highest level of customer service possible. If you happen to remember the name of the person who helped you we'd love to be able to pass on the positive feedback!

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful and informative

August 5, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Conrad,

Thanks for your feedback, it's always appreciated! We always try to make the process of getting life insurance as easy as possible for our customers.

The Busy Bee Family x

Rated 5 out of 5 stars

Great Service

Made very easy and quick with knowledgable staff. Would definitely recommend

August 4, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Steph,

Thank you for your feedback, nothing is too much trouble for us. Also, we're so happy to hear that you would recommend our service to others!

The Busy Bee Family x

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