Busy Bee Life Insurance Reviews 

236
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Made an online enquiry for a joint life insurance quote and had a call with them on Jan 13th for over 20mins to go through my medical history at around 6.30pm. Think the call was with a Jordan or a T... See more

Rated 1 out of 5 stars

I can't stress enough how awful this company is. I enquired on their website & wish I'd been clever enough to read reviews. They don't stop calling & not only that, they must sell your details on... See more

Rated 1 out of 5 stars

I wish I could provide negative stars. I went to enquire online for a quick quote against some other candidates and ended up getting signed up to some call list. I have been bombarded by calls nearly... See more

Rated 5 out of 5 stars

Can't fault these guys. Polite and experienced advisors. Curtis Lacey was fantastic, made what should have been a boring lengthy phone call, quite funny and full of helpful information. Quotes given,... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Busy Bee Life Insurance was created to make it easy for busy parents to get Life Insurance. It is for this reason that we’ve partnered with many leading Insurers to find parents the best cover at an affordable price.


Contact info

2.2

Poor

TrustScore 2 out of 5

236 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(236)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and friendly advice given…

Very helpful and friendly advice given and policy taken out. I can now have piece of mind when the time comes

August 4, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Debra,

Thanks for taking the time to write a review for us! We always try to make the process of obtaining life insurance as easy as possible for our customers and we're so glad to hear that you now feel secure in knowing your family are protected.

The Busy Bee Family x

Rated 5 out of 5 stars

Friendly experience

August 4, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Stephanie,

Thanks for your feedback, it is always appreciated! We always aim to give the best customer service experience possible.

The Busy Bee Family x

Rated 5 out of 5 stars

Great service.

I had fantastic service from Kate, having health problems I’ve tried and failed to previously get life insurance but Kate was really helpful, she talked me through my options and has managed to get me cover. It’s such a relief to have something in place finally. She was really helpful on the phone and replied to messages quickly when I had a few questions, I wouldn’t hesitate to recommend.

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Najatt,

Thank you so much for writing such a nice review! At Busy Bee, we know that setting up life insurance can often seem scary, especially if you haven't been able to receive proper support with this before.
We're so glad to hear that you would recommend our service to others but mostly we're just happy that you now feel secure in knowing that your family are financially protected.

The Busy Bee Family x

Rated 5 out of 5 stars

Reza was extremely helpful and very…

Reza was extremely helpful and very knowledgeable. I would not hesitate to recommend this company to family and friends.

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Kerri,

At Busy Bee, our advisors are trained to make the process of getting life insurance as easy as possible! Thank you for taking the time to give us feedback, we're so glad that you would recommend our service to others!

The Busy Bee Family x

Rated 5 out of 5 stars

fab.

Genuinely shocked at the great price I’ve been able to cover me and my partner for. I can sleep easy knowing my babies will be okay if the worst ever happens. The lady who took my call was very friendly and made all the questions/ answers very easy.

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Laura,

We're so happy to hear that you now feel secure in knowing your children are protected. At Busy Bee, it is always our number one priority to find the best possible cover to suit the customers' individual needs, allowing as many families as possible to get cover!

Thank you,
The Busy Bee Family x

Rated 5 out of 5 stars

Amazing

absolutely amazing service from start to finish

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Kelly,

We always try to give our customers the highest level of customer service possible. Thank you for your feedback, it's always appreciated!

The Busy Bee Family x

Rated 5 out of 5 stars

Samantha sharples made getting my life…

Samantha sharples made getting my life insurance easy
I was put off applying because of heavy sales tactics etc but this was super easy

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Sonya,

We're so glad to hear that Samantha was able to help you find the right policies to suit your needs and resolve any of your previous doubts about life insurance. We always try to make this process as easily understandable for our customers as possible, nothing is too much trouble for us!

The Busy Bee Family x

Rated 5 out of 5 stars

What fantastic Customer Service

What fantastic Customer Service ! Great Helpful and knowledgeable information given to me to assist me for my family insurance..everything was explained .. 100% reccomend!! They worked for me ! Thankyou for all your help

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Shelly,

Thank you so much for taking the time to write such a lovely review for us! At Busy Bee, we know that getting life insurance can seem complicated initially. Due to this, our advisors are trained to provide the highest level of customer service while always prioritising the customers' individual needs.

In your case, clearly this worked and we're so glad you'd recommend us to others!

The Busy Bee Family x

Rated 5 out of 5 stars

Highly recommend

Kerry was understanding, professional and passed no judgement when I explained my circumstances. She was honest and straight to the point. She didn't beat around the bush about things and made me feel really at ease. Though not being able to get life insurance, she found other methods to protect my family and I now have something in place to protect my son if the worst were to happen. Couldn't be happier that I chose Busy Bee to help me with my insurance. After a poor experience elsewhere, this was a perfect 10.

August 1, 2019
Unprompted review
Busy Bee Life Insurance logo

Reply from Busy Bee Life Insurance

Hi Megan,

Thank you so much for writing such an incredible review for us! At Busy Bee, we know that trying to get life insurance cover can often appear complicated so we're always trying to make this as easy as possible. Nothing is too much trouble for us, we just want to help get as many families as possible protected. We're so glad Kerry was able to help you feel secure and find the right policies to suit your needs.

The Busy Bee Family x

Rated 5 out of 5 stars

Very helpful

Very helpful, polite staff. Explained everything to me so I understood what I was entering into

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Can't fault these guys. Polite and experienced advisors. Curtis Lacey was fantastic, made what should have been a boring lengthy phone call, quite funny and full of helpful information. Quotes given, explained and I took out the policy. I liked the fact they asked questions at the end of the conversation to ensure the policy holder fully understands the policy outlined. Brill service. Thanks again.

July 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent advice and so easy to understand

Well after seeing a very sad advertisement on facebook I couldnt stop thinking about my daughter and if anything happened to me so I clicked the link to get a quote and 2 days later I had a phone call....Josh was amazing explaining everything to me to find the best policy, because I have an underlying health issue I have to wait for the company to contact my doctor but Josh sorted me a temporary plan out while I wait so I'm covered incase the worst ever happened!
I'm only 32 but I feel so secure now. No matter your age just get a quote....you'll be surprised at the cost and benefits!

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Troy

Troy who sorted my insurance out explained clear and thoroughly what my insurance titled. She was polite, clear and friendly and she showed interest in my family and why I was getting it and made it an extremely easy process to arrange. I was told my package/paperwork would come within 3-5 days and it showed up just 24 hours later! I didn't know that life insurance also cover time off work and broken bones so it was a nice surprise to find that out also. I would recommend Troy and busybee life insurance/ Caspian to anyone slightly interested in looked into getting insurance

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

They spoke me through everything. Made sure I was 100% sure I new what I was getting very helpful conpany

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Best experience with a phone advisor ever.

Had a great experience. The two ladies I spoken to were kind and informative. I never felt pressured into anything. I was highly informed by Kerry, who was also very patient as my 3 year old needed attention multiple times through the call! I was massively impressed when at the end Kerry asked some questions to ensure I fully understood the policy I was taking out, especially as I had been distracted at times by little one!
Very happy with the policy I came out with. Kerry was able to advise me on which ones were best for my personal situation and also for my budget.
Really pleased. Would definitely recommend.

July 18, 2019
Unprompted review

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