Items took 12 days to arrive lot longer than usual because of bad weather in Scotland. Please with items good quality earrings very pretty. Rabbit good quality but lot larger than expected so returni... See more
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Designer Fashion Jewellery & Vintage Clothing. Butler & Wilson began life in 1969 as a stall selling antique jewellery. Today it is worn by the most stylish men and women across the world and is known for being one of the most famous iconic jewellery brands in the fashion Industry. Butler & Wilson has always been synonymous with style and glamour and with the creative direction from Simon Wilson, it is one of the greatest and successful innovators in fashion costume Jewellery.
Butler & Wilson
Written by the company

- We're committed to our customers!
- Butler & Wilson has always been synonymous with style and glamour. The company continues to be led under the creative direction of founder, Simon Wilson, a successful innovator in fashion costume jewellery. We're dedicated to bringing you beautiful costume jewellery at fabulous prices.
Fast & Free Shipping on orders over £70
Fast & Free Shipping on orders over £70 - We guarantee it!
Contact info
Head office: 3 Charlotte Mews , W1T 4DZ, LONDON, United Kingdom
- 02074092955
- marketing@butlerandwilson.co.uk
- butlerandwilson.co.uk
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Just love this brand I brought my…
Just love this brand I brought my friends leaving gift neclace& earrings they were in the sale absolutly beautiful
Beautiful Pieces!
Quick delivery. Straightforward ordering process.
Lovely pieces, who doesn't love a bit of Butler & Wilson!
The item arrived in good time was…
The item arrived in good time was beautifully packaged and my earrings are fabulous i love them
Quality gifts
Pearl and cobalt blue earrings
Excellent site, earrings are absolutely stunning.
Butler & Wilson doesn’t disappoint.
Good service
Good service, arrived within a few days , lovely brooch , nice packaging , very pleased with item
Love my T shirt.
As everything that I've purchased from Butler & Wilson is always amazing quality. Love my t-shirt loads.
Another wonderful experience shopping…
Another wonderful experience shopping with B&W. System is easy to use and I received an update at posting time. The Company is swift at dealing with your order. Love the products. Great designs and great quality. Well done B&W
The bracelet was exactly how it looked…
The bracelet was exactly how it looked online and it arrived earlier than I expected.
I ordered a piece of Jewellery, just after christmas from Ernsets jones and they said they couldn't deliver it before the 23rd of April 2026.
Have been shopping at Butler and Wilson…
Have been shopping at Butler and Wilson for many many years, my thing is his brooches the bigger the better and get so many compliments.
Butler and Wilson anyways offer great…
Butler and Wilson anyways offer great service, from easy ordering and fast delivery to excellent quality pieces that always get a reaction. Ordered earrings and necklace from their valentine range and ordered a gift box. Within minutes I received an emails saying they had refunded cost of gift box as one came free with the order. Am sure many other suppliers would not have acted so quickly! True to form my wife wore the gift and received no end of compliments during the party we attended!
Gorgeous quality product
Gorgeous quality product, great pricing and stunning earrings
Excellent service
My purchase was damaged when it arrived. HOWEVER, your response was polite and very swift. I had another brooch within DAYS and I am very happy with my super-cute gingerbread man brooch.
Well done for excellent service and thank you. I shall continue to purchase from you in the future
My earrings are just so beautiful and…
My earrings are just so beautiful and sparkly. Love them
Beautiful necklace & matching earrings…
Beautiful necklace & matching earrings set. Looks as good as it did in the pictures online. Very pleased with the quality & look of the products.
Perfect for the special occasion I have in mind…
Soon as i walked into the shop was…
Soon as i walked into the shop was greeted which is so nice these days
Also so helpful
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