Affordable yet luxurious items. My purchases were as described and arrived within two days of ordering. They were packaged well and it felt special when opening my parcel. They even dropped in some... See more
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Poor communication. I ordered on 27th June but I didn't get any update as to what was happening with my order until I emailed them on 2nd July. That was the only time I knew that they cannot fulfill m... See more
I loved the sustainable packaging and the inclusion of free samples- I have been using Klairs for months now and can’t believe how great my skin has become. My only comment, is that you don’t have a h... See more
Excellent service as always. My parcel arrived very quickly. I appreciate eco friendly packaging, no unnecessary plastic. Sadly one product was out of date, but they replied very fast and send me a re... See more
Company details
Written by the company
We are the UK's largest Korean skincare shop, helping you create your bespoke Korean skincare routine and bringing you the best Korean beauty products from the best Korean cosmetic brands here to the UK.
Contact info
London, United Kingdom
- 07432633408
- hello@buttermilkskincare.com
- buttermilkskincare.com
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This company hasn't invited customers recently, so reviews may not be representative
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Brilliant service
Brilliant service. Love their products and will order from them time and again. Very prompt delivery. No complaints
General love for Korean skincare
I loved the sustainable packaging and the inclusion of free samples- I have been using Klairs for months now and can’t believe how great my skin has become. My only comment, is that you don’t have a huge variety of Klairs products available, so I would love if you could stock more products! Maybe also Wish Trend products?
Excellent service as always
Excellent service as always. My parcel arrived very quickly. I appreciate eco friendly packaging, no unnecessary plastic. Sadly one product was out of date, but they replied very fast and send me a refund straight away.
Smooth process
Smooth process and relatively fast delivery.
My only suggestion would be to categorise / organise the website slightly better so it’s easier to browse from a mobile perspective
Great shopping experience
Great shopping experience. Plenty nice products and competitive prices. Always nicely packed with few samples to try. Very fast tracked delivery!
The Klairs products are some of my…
The Klairs products are some of my favorite for my skin, Ive never had a bad experience! So im so so glad to know that there is a trustworthy site to sell me the products I love! The products all arrived beautifully packaged, and very quickly. So overall so happy with the team and will definetely use this site again!
Very pleased with my Vitamin C serum.
Lovely company
Lovely company, will be purchasing from again. Loved the free samples x
Very good service
Very good service. Prompt delivery and the product arrived in fully recyclable packaging. So far no complaints!
Totally happy with the product
Thank you for my masks
Thank you for my masks, they arrived very quickly x
Lovely products and quick delivery
The products I purchased where amazing quality. Delivery was very quick and efficient.
Fast delivery and lots of lovely…
Fast delivery and lots of lovely samples (of which I will be buying:)
Delivery was quick and in a beautiful…
Delivery was quick and in a beautiful box.
Excellent Service and timely delivery
Excellent Service and timely delivery. Also got a very good deal in a sale. Will order again!
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