Buttermilk Skincare Reviews 

82
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Affordable yet luxurious items. My purchases were as described and arrived within two days of ordering. They were packaged well and it felt special when opening my parcel. They even dropped in some... See more

Rated 2 out of 5 stars

Poor communication. I ordered on 27th June but I didn't get any update as to what was happening with my order until I emailed them on 2nd July. That was the only time I knew that they cannot fulfill m... See more

Rated 5 out of 5 stars

I loved the sustainable packaging and the inclusion of free samples- I have been using Klairs for months now and can’t believe how great my skin has become. My only comment, is that you don’t have a h... See more

Rated 5 out of 5 stars

Excellent service as always. My parcel arrived very quickly. I appreciate eco friendly packaging, no unnecessary plastic. Sadly one product was out of date, but they replied very fast and send me a re... See more

Company details

  1. Health and Beauty Shop

Written by the company

We are the UK's largest Korean skincare shop, helping you create your bespoke Korean skincare routine and bringing you the best Korean beauty products from the best Korean cosmetic brands here to the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

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4.3

All reviews

(82)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Love their products and will order from them time and again. Very prompt delivery. No complaints

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

General love for Korean skincare

I loved the sustainable packaging and the inclusion of free samples- I have been using Klairs for months now and can’t believe how great my skin has become. My only comment, is that you don’t have a huge variety of Klairs products available, so I would love if you could stock more products! Maybe also Wish Trend products?

November 9, 2020
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. My parcel arrived very quickly. I appreciate eco friendly packaging, no unnecessary plastic. Sadly one product was out of date, but they replied very fast and send me a refund straight away.

November 8, 2020
Rated 5 out of 5 stars

Smooth process

Smooth process and relatively fast delivery.

My only suggestion would be to categorise / organise the website slightly better so it’s easier to browse from a mobile perspective

November 5, 2020
Rated 5 out of 5 stars

The Klairs products are some of my…

The Klairs products are some of my favorite for my skin, Ive never had a bad experience! So im so so glad to know that there is a trustworthy site to sell me the products I love! The products all arrived beautifully packaged, and very quickly. So overall so happy with the team and will definetely use this site again!

October 26, 2020
Rated 5 out of 5 stars

Very good service

Very good service. Prompt delivery and the product arrived in fully recyclable packaging. So far no complaints!

October 6, 2020
Unprompted review

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