Buyatankard Reviews 317

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Seemed friendly to deal with but it was a shame about the tardy customer service when things went wrong. My wife bought me an antique finish tankard for Christmas. I noticed small lump in the sol... See more

Rated 2 out of 5 stars

I think the engraving is beautiful work, as to the tankards, I ordered from Europe knowing the class of pewter to be way above America's, However, all I got was a tin cup. Truly disappointed and to to... See more

Rated 5 out of 5 stars

I placed my last minute order which was easy to do! The next day I received a delivery date and although the date given was quick , I emailed 'Buyatankard' to ask if there was any chance that my orde... See more

Rated 5 out of 5 stars

I found the website good, with the filters helping me to see only pewter tankards with glass bottoms, and detail around dimensions and weight clear. There were some questions I had, and these were... See more

Company details

  1. Gift Shop

Information provided by various external sources

We are a specialist tankard store offering a huge range of tankards, many of which can be engraved before dispatch. Fast worldwide shipping.


Contact info

3.5

Average

TrustScore 3.5 out of 5

317 reviews

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Rated 5 out of 5 stars

Excellent, fantastic product, easy to order and amazingly quick delivery - very pleased!

I chose the tankard I wanted and was able to easily review the font I had chosen for my engraving (which had not been possible on some other sites). I placed the order and received the finished product two days later, I couldn't believe the speed of delivery! The tankard is good quality pewter and the engraving very well done, exactly as I wanted. It is a perfect 21st. Birthday present and I would thoroughly recommend Buyatankard to anyone.

February 27, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered the fish handled tankard from Buyatankard.com for my son's 21st birthday, and boy i was not dissappointed.
Placing the order was easy, and viewing the amount and type of tankards on display on the web page was great, and being able to type and view the style and choose the style of engraving was great.
I live in Sheffield and the tankard i bought off Buyatankard.com was actually made in sheffield (only the best made silver and cutlery industry).
The tankard took two days to arrive from placing the order on line to receiving it, from Edinburgh to Sheffield (250 miles). It would have took probably longer and more hassle for me if i had to go into Sheffield Town centre (10 miles from my home) to find somewhere that sold the tankard i was looking for and pay for parking etc.
Tankard looks great and engraving excellent. Would recommend this website to anyone. A very Pleased Customer.

February 23, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service every tankard i have given has met with a WOW

I have given tankards purchased here to friends in South Africa , New Zealand Austalian and the UK and every one that has had one has been gobsmacked. The great selection and high standards are well worth it. It is an honour and a privilege to give these as gifts knowing that you are not only giving a great gift but also helping a local firm. Great selection, great gift, great service what more is there to say

February 14, 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful experience all round!

I was after several tankard for groomsmen for my wedding and had been looking everywhere for well price tankards, and I found them with buyatankard.com. The website is simple to navigate and search, check out was simple, and the delivery time was great, taking about 10 days to ship to Australia. Items were well packaged, and exactly as they were on the website. I am very happy!

February 12, 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

I bought a tankard for my husband's 60th, I looked at the website but then rang for a little help in making my choice, The lady I spoke to was very friendly and helpful. She told me when it would be delivered, which was very quick, especially since I had it engraved. It looks beautiful and came in a lovely presentation box and my husband is thrilled with it. Would definitely recommend the service.

February 8, 2013
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs - you will not get your tankards at all

The problem with these people is that they use UK Mail as their couriers. UK Mail does not deliver at week-ends, and so I arranged with their call centre to collect my tankards from their Birmingham depot (they don't have many) which is 40 minutes' drive away (say a 2 hour round trip including waiting). However, when I got there, I was told that although they did have my tankards, and I did have all the necessary identification, they could not give them to me as the call centre had not notified the depot that I would be collecting them. I still do not have my tankards, although I hope to get them - one day, perhaps, after several more failed attempts and in the fullness of time, long after most people would have just given up in despair. I suspect that by the time I finally get them, I would have had time to go on a pewter-working course and make them with my own hands.

February 8, 2013
Unprompted review
Buyatankard logo

Reply from Buyatankard

Thanks for taking the time to leave feedback.

I'm sorry to hear you've been having problems receiving your tankards. UK Mail do indeed on deliver on working days.

Please let me know if you need my assistance in arranging the redelivery of your order. Perhaps we can send to a more convenient address on a weekday?

Just to note we don't always us UK Mail as a shipper, but due to the size and volume of your order had upgraded your shipping to courier from free shipping which is untracked Royal Mail. I'm sorry that our good intentions has in this case caused you an inconvenience.

Do let me know if you need my help.

Kind regards,

Rachel

Rated 5 out of 5 stars

Excellent customer service and product *****

I learned about the 1+ Pint King's Shilling Tankard from a recent service on History Channel. I followed executive procedures relating to the manufacture of the mug. I ordered it immediately. I was sent on 30 January and is arrived 4 february. The mug is very nice. Maybe in the future I will order some more. Of course, my first drink with The King's Shelling Pint Tankard has been strictly carried out with Scottish beer dark Guiness. Thanks —

February 7, 2013
Unprompted review
Rated 5 out of 5 stars

Beautiful product, arrived quickly and delighted us!

I ordered an engraved tankard for my godson's christening, and was delighted with the quality of both the tankard itself and the engraving on it. Also it arrived incredibly quickly , just a couple of days after ordering. Great service, great product - would definitely recommend to others.

February 6, 2013
Unprompted review
Rated 5 out of 5 stars

Beyond my expectations

Absolutely beautiful tankard, excellent quality, a nice weight and simple but classy design. Very impressed with everything about it and know it will be something the young man we are giving it to will treasure all his life. Quick and efficient service, arrived within days or ordering beautifully presented. Thank you so much

February 6, 2013
Unprompted review

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