Update: owner reached out and worked with me to find a fair solution. He took pride in his company and helped find a middle ground. They will con you in the condition of your item. Find ways to lo... See more
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See what reviewers are saying
I sold my IPad to Buyback Surgeon and I have to say it was the BEST experience. They are very nice and professional. They kept me up to date on everything. I received a great offer compared to other c... See more
Buyback surgeon made it easy to ship to them, and track the process of where they were at looking at my phone. Once they had assured it was working and perfect they sent the money through PayPal effic... See more
Fast response. Easy communication. Great company to deal with. Timely and right on the money !
Company details
Written by the company
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Contact info
P.O. Box 544, 16063, Zelienople, United States
- (724) 260-6440
- sales@buybacksurgeon.com
- buybacksurgeon.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I sold a iPhone I had and it was so…
I sold a iPhone I had and it was so much easier this way for me. I am a regular seller on EBay and found this to be much easier and faster for me. Payment was fast and communication was fast if I had a question. Will use again .
Great service, prompt payment
Thought this might be a scam since they were the highest pay offer. However after sending my iPhone in. Great price, and service. Communication was great as well over email. I recommend

Reply from Buyback Surgeon
Great service
Great service, quick turnaround and I got a very fair payment for my phone! Will deinitely recommend to others looking to sell their phones and devices

Reply from Buyback Surgeon
Whatever fears you're having in regards to sending your phone to a company, this company will ease those fears with their quick and professional service
I was always weary about phone buy back companies but this company made the experience smooth, efficient, and FAST! My phone was offered MORE than what ANY other phone company was willing to offer my mint condition Iphone 11 Pro Max. One company was trying to offer me ONLY $400!! Buyback Surgeon offered much more.
If i had to recommend ANYTHING it would be to offer more options of deposit. They offer a paper check which, i should've done, or they offer paypal and what a JOKE paypal is.
Due to the HIGH payout and because it's sent under a personal name instead of Buyback Surgeon, I am currently in the middle of verifying my account and transaction with them FOR THE THIRD TIME. When a rep was nice enough to approve my verifications for my account limitation i was under, IMMEDIATELY paypal requested MORE info for me to be able to transfer my money to my actual bank account. The documents they have requested i have sent in a AcTiVe chat i was in with a rep. So clearly theyre not reading their chats.
The company it self was so helpful tho. In the evening, yesterday, i contacted them in regards to the stressful situation i am in with paypal and that i needed them to validate the payment they sent me and IMMEDIATELY this morning, Sarah, a rep, contacted me, letting me know that they validated it. Now i'm just stressfully dealing with paypal as i write this.

Reply from Buyback Surgeon
very happy with the quick response and…
very happy with the quick response and payment on my iPhone. Thank you Jason for contacting me immediately about my phone. I will defiantly be using Buy Back Surgeon again. Happy Holidays

Reply from Buyback Surgeon
Very fast process!
Very fast process. Shipped my two phones and got a very fair offer for them. My payment came within days of shipping them. Customer support was great and very supportive as well. Highly recommend!
Excellent!!
Fantastic,well I was beginning to get nervous because I've never traded with them..... hopefully I get my check in the next 3 days!!
Nice doing business.
Buyback Surgeon is fantastic
Buyback Surgeon is fantastic. I was nervous at first but once I did everything it was so easy.
Super easy process and the payout was…
Super easy process and the payout was very quick. I could not be happier with my experience with BuyBack Surgeon!
Quick and easy
Sent in my phone Friday evening, money was deposited in my account by Tuesday! Will use again if I have more electronics to sell
Quick and easy process
Quick and easy process. Will definitely use Buyback Surgeon again!

Reply from Buyback Surgeon
This is the first time I have ever sold…
This is the first time I have ever sold anything online. The process was so easy and i was paid exactly as I was quoted. As long as you answer the questions honestly, your payment will match your quote. I will definitely used them again.
Thanks

Reply from Buyback Surgeon

Reply from Buyback Surgeon
AMAZING
I got more back for my iPhone than I expected with a totally cracked screen. Shipping was super easy (and free) and the money was in my PayPal in less than a week. AMAZING!!

Reply from Buyback Surgeon
Everything was a smooth sell
I did not encounter any problem and everything was easy. The price they offer to buy my iPhone was competitive and I will definitely use them again.

Reply from Buyback Surgeon
Great website and service
Great website and service. Quick easy and legit.
Great communication and a smooth…
Great communication and a smooth transaction. A+
Quick and easy!
Went as smoothly
Went as smoothly, and more quickly, than I would have even thought in the current environment.
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