Update: owner reached out and worked with me to find a fair solution. He took pride in his company and helped find a middle ground. They will con you in the condition of your item. Find ways to lo... See more
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See what reviewers are saying
I sold my IPad to Buyback Surgeon and I have to say it was the BEST experience. They are very nice and professional. They kept me up to date on everything. I received a great offer compared to other c... See more
Buyback surgeon made it easy to ship to them, and track the process of where they were at looking at my phone. Once they had assured it was working and perfect they sent the money through PayPal effic... See more
Fast response. Easy communication. Great company to deal with. Timely and right on the money !
Company details
Written by the company
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Contact info
P.O. Box 544, 16063, Zelienople, United States
- (724) 260-6440
- sales@buybacksurgeon.com
- buybacksurgeon.com
4.7
Excellent
162 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Timing was great and payment was fast
Timing was great and payment was fast. Not happy about the PayPal fee, but that’s beyond your control. Would definitely recommend.
May 15, 2020
Unprompted review
Fast service!!
May 13, 2020
Unprompted review
I have never ever used this service or…
I have never ever used this service or any service like this in the past but after using Buyback Surgeon my first time I have found this service to be honest, true and fair in every way... I will always come back to Buyback Surgeon from now on, they are extremely fast and hold true to their word... THANK YOU SO MUCH
May 12, 2020
Unprompted review
Quick and easy!
May 11, 2020
Unprompted review
Great service and fast payments
May 11, 2020
Unprompted review
Quick and Easy
I mailed my phone on Monday morning and by Wednesday afternoon the payment was in my PayPal account. The amount I received was what I expected based on the criteria on the website. Overall, I was impressed with the experience and the ease of the whole process.
May 6, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you Adrienne!
Awesome prompt customer service
Awesome prompt customer service, was very easy to ship out device and get paid!
May 4, 2020
Unprompted review
Reply from Buyback Surgeon
Thanks a lot Aaron!
Reply from Buyback Surgeon
Thank you Aaron!
wonderful service! would use again
Sarah and Jason were of the utmost professionalism and were so excellent at communicating with me about my device. When there was a slight issue with it, we worked it out very well and they couldn't have been better. I would trust Sarah/Jason/BuyBackSurgeon to sell all of my devices and you should too! Thank you again!
May 3, 2020
Unprompted review
Reply from Buyback Surgeon
Thanks so much Jess!
This company is very friendly
This company is very friendly. And very reliable.I would gladly use them again.....
May 3, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you James!
Awesome Company
Fast, fair and professional. I will definitely use them again!
April 28, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you Anne!
Quick, easy and straightforward
A quick, easy and straightforward process. It was so much simpler than with other vendors I've worked with. And they provided regular email updates to keep me informed. i'll definitely use them again!
April 22, 2020
Unprompted review
Reply from Buyback Surgeon
Thanks Jared!
Very easy process and best price for my…
Very easy process and best price for my phone which had a cracked screen.
April 20, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you Steve!
Awesome Experience from Start to Finish!
Quick and easy process! Customer service was excellent!!
April 20, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you Stephanie!
Reply from Buyback Surgeon
Thank you Jennifer!
Lightning Fast
I was hesitant about selling my phone online, but I’m so glad I did. They kept in touch by text and email the whole time offering any assistance and keeping me informed, gave me the best price for a damaged phone, and paid me the same day they received it. I definitely recommend them!
March 6, 2020
Unprompted review
Reply from Buyback Surgeon
Thank you Amy!!
Truely a company worth dealing with…
Truely a company worth dealing with Fast,Friendly service!, my customer service rep.met me in a snow squall!, and transaction was simple and fast ! Thanks J.! you know who you are! 100%
January 11, 2020
Unprompted review
Quick and easy
January 10, 2020
Unprompted review
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