Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
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Review summary
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Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
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They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
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Company details
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
627 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy online ordering & fast delivery
November 3, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review!
Always ships right away
Always ships right away. Perfect paperwork assembled in package. I recommend Buy Fire Alarm Parts.
October 28, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Reply from Buy Fire Alarm Parts
Thank you for the review! It's our goal to give you a smooth customer experience.
The part I ordered was shipped to me on…
The part I ordered was shipped to me on time.
October 14, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’re happy to hear your order arrived on time.
Very friendly interaction on the phone…
Very friendly interaction on the phone and internet. Performed the assessment of our equipment without any charge, just had to pay for postage.
Definitely would recommend them to anyone.
October 17, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Received part quickly with no issues…
Received part quickly with no issues ordering part. Will use again.
October 3, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review, we value your business.
Always a pleasure to work with Jim
Always a pleasure to work with Jim, he is very accommodating.
October 9, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. We appreciate your business!
Paid for two-day delivery
Paid for two-day delivery. Took two weeks. had to order through another supplier to get it to job on time.
Their response was it was delivered within two day period. This is not true. i have emails with customer service that show other wise.
September 22, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review. We’re sorry for any confusion — according to our tracking records, your order was delivered within the selected two-day timeframe. Sometimes carrier updates can appear delayed, which may cause mixed messages about delivery dates. We know UPS can be frustrating sometimes, but we're always available to assist with any shipping delays. We truly value your business and appreciate your feedback.
We want to be helpful and transparent but we’re a little bit confused. We do see an order was placed with us, but don’t see any emails or communication in regards to this order. Could it be possible you’re mixing us up with another company? Our company is Buy Fire Alarm Parts.com and our order format is “1000XXXX” . In either case we want to make things right when we are in the wrong. Please email any details you can provide to support@buyfirealarmparts.com.
Obsolete Parts
You usually have the obsolete parts that my customers need at a reasonable price and ship rapidly.
September 22, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. We aim to keep the most in-demand parts on the shelf.
good customer service & price
September 22, 2025
Reply from Buy Fire Alarm Parts
Thank you for the kind review
Great all around.
Item was still new and in the box. Shipping was fast. Price very reasonable.
September 22, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Panels always repaired in a timely…
Panels always repaired in a timely manner. Always come back fully tested and fully functional. Always great communication with the office. Highly recommend
September 11, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're thrilled to hear that the repair met your expectations.
Great service
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure we were happy with them and our purchase. I will purchase from them in the future.
September 16, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review. It's our goal to give you a smooth customer experience.
Reply from Buy Fire Alarm Parts
Thank you for taking the time to leave us a review. We appreciate your business.
Reply from Buy Fire Alarm Parts
Thank you for letting us know that everything went smoothly for you.
We were able to get our current system…
We were able to get our current system repaired, instead of having to buy a new system, which was quite expensive.
September 2, 2025
Reply from Buy Fire Alarm Parts
Thank you for sharing your experience! We’re glad to hear your system was able to be repaired — that’s the outcome our techs try to deliver every time. We appreciate your trust and look forward to assisting you again.
I want to return can you give me labels…
I want to return can you give me labels so it can return it
August 22, 2025
Reply from Buy Fire Alarm Parts
Hello Bashar,
We’ve sent a return label to the email we have on file. You should have also received a red envelope in your package containing a return shipping label. If you don’t see the email, please check your spam folder. You may also give us a call at 888-303-2656 so we can confirm that we have the correct email address on our side.
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