Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
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Review summary
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Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
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They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
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Company details
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
627 reviews
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Replied to 100% of negative reviews
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Best around.
They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
August 18, 2025
Reply from Buy Fire Alarm Parts
We appreciate your business, and make sure to have what you need when you need it.
The shipment arrived next day.
The shipment arrived next day without using next day air.
August 13, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review. We appreciate your business.
Great repair time and customer service.
August 5, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us feedback. We appreciate and value your business.
Excellent Customer Service
Knowledgeable staff and helpful tech support. Will be buying from them again.
July 21, 2025
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We’re glad to hear you were satisfied with the service. We appreciate your business and look forward to assisting you again in the future!
Reply from Buy Fire Alarm Parts
Thank you for the review. We pride ourselves on delivering the best customer experience.
They always come through with important…
They always come through with important repairs on obsolete equipment.
July 21, 2025
Reply from Buy Fire Alarm Parts
Thank you for the review! We're glad we could assist with those important repairs.
Purchase the $700 part and it was never…
Purchase the $700 part and it was never shipped to the delivery address. Never was notified never was contacted. After a number phone calls had to drive to a totally different location to pick up my part. Still haven’t picked it up would like to see the issues I have when I try to pick it up
July 7, 2025
Reply from Buy Fire Alarm Parts
Hello Peter, We are sorry for any confusion. This order was placed online, and local pickup from our office in Weston, FL, was selected as the delivery method. We have the order pending pickup up but if you would like us to ship the order to you instead, please reach out to us at 888-303-2656, and we can coordinate a shipment.
Fast shipping!
Had what we needed. Freight charges were a little excessive, but the part arrived lightning fast and well packed. Would definitely consider shopping here again.
July 15, 2025
Reply from Buy Fire Alarm Parts
Thanks for the feedback! We’ll keep working to improve our shipping rates & options.
Ordering process was very easy
Ordering process was very easy, and received our purchase very quickly.
July 9, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to submit a review. Your feedback is appreciated!
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Easy to access and fat delivery!
July 3, 2025
Reply from Buy Fire Alarm Parts
We appreciate your business, and make sure to have what you need when you need it.
Easy
They make returning parts easy and seamless. I've never dealt with a company before that made it so easy to do a return. Stellar job!
May 27, 2025
Reply from Buy Fire Alarm Parts
Making the process easy for our customers is exactly what we strive for. We truly appreciate your feedback and look forward to assisting you again in the future!
Easy site for ordering parts and they…
Easy site for ordering parts and they get delivered quickly.
May 12, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We’re happy to hear your order arrived quickly.
Quick turn around.
May 14, 2025
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us a review.
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
Fast and easy very helpful sales people…
Fast and easy very helpful sales people great work guys.
May 6, 2025
Reply from Buy Fire Alarm Parts
Thank you, it is our goal to give you a smooth customer experience.
Didn't test function of the repair…
Didn't test function of the repair before return. Although they refunded cost the time spent pulling and reinstalling the parts was wasted time.
April 29, 2025
Reply from Buy Fire Alarm Parts
We’re sorry to hear you weren’t happy with the repair service you received and apologize for the inconvenience and the time lost during the process. That’s definitely not the experience we want our customers to have. We tested the system as thoroughly as we could based on the details provided, but we understand that things didn’t work out the way either of us had hoped. We appreciate you taking the time to share your feedback and if there’s anything else we can do, feel free to reach out.
The had the product we needed
The had the product we needed. Got it to us in timely manner. Bought our old system back.
April 25, 2025
Reply from Buy Fire Alarm Parts
Thank you for your review! We value your business and appreciate your feedback.
all good to the end
April 23, 2025
Reply from Buy Fire Alarm Parts
Thank you for letting us know everything went smoothly for you.
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