Buymytrip Reviews 

345
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... See more

Rated 5 out of 5 stars

Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... See more

Rated 5 out of 5 stars

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... See more

Rated 5 out of 5 stars

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... See more

Company details

  1. Travel Agency

Written by the company

BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!


Contact info

4.1

Great

TrustScore 4 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(345)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jill was great!

Jill was great!
She was very patient with me as I made complicated, multi-trip travel plans. She answered all of my questions and researched multiple flight options. It was like having a personal travel agent.
Thank you Jill!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Sharon was so patient

Sharon was so patient, knowledgeable and professional. She tried her best to get me the best price for my trip. Her customer service was AMAZING!!! Thank you for everything Sharon!

May 13, 2023
Unprompted review
Rated 3 out of 5 stars

After receiving initial email…

After receiving initial email confirmation of my booking, several hours later I received another email (in junk folder) saying it was not confirmed and price had increased. Several replies to this (as requested) went unanswered. After a few attempts I got an agent over the phone who told me to just wait for a reply to the email. The next day, still no reply. Ultimately, I did get through to another agent and got my booking confirmed but it was not a simple transaction and it took longer than it should have.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Flight changes

Hennry was able to provide me with a detailed itinerary and a great flight schedule. I had initially bought the tickets but there was some issues so he gave me a new itinerary. He also made sure to call me to see if I received the information and helped me with questions I was concerned about the flight.

May 10, 2023
Unprompted review
Rated 4 out of 5 stars

Jill Wilson is a front line worker

I had a positive experience booking my round trip ticket to the Philippines. I inadvertently used an old credit card which caused a delay and headaches for myself. Jill Wilson helped me through the process and I would propose marriage if she wasn't so far away. I recommend reading as many reviews as possible when booking online.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

They save me in the last minute

They save me in the last minute, the service was great (Vivek did it). I was denied boarding for a flight that has transit in the US, I called buymytrip and work with them for over an hour to get a replace ticket in the last minute so that I could caught up with the things I need to do in VN.

May 7, 2023
Unprompted review
Rated 5 out of 5 stars

Good customer service

Henry Wilson was very efficient and helpful with his services while booking my mom's trip to Spain. He responded promptly to my messages and was available when needed. Thank you for your services.

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

Buy My Trip experience

Me and my girlfriend book tickets through buy my trip and Hennry was kind enough to call us immediately and help us with our flight booking.

Thank you Hennry, and thank you to Buy MY Trip

May 7, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look