Buymytrip Reviews 

345
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... See more

Rated 5 out of 5 stars

Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... See more

Rated 5 out of 5 stars

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... See more

Rated 5 out of 5 stars

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... See more

Company details

  1. Travel Agency

Written by the company

BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!


Contact info

4.1

Great

TrustScore 4 out of 5

345 reviews

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4.1

All reviews

(345)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I had an issue with my Passport so had to book a flight last minute and was incredibly stressed by it. Sharon was the Agent I was assigned and she was amazing, walked me through every change and was able to get the last minute booking relatively stress free.

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Good Customer Support

I booked an international flight and was helped by Rio Lopez to finalize the booking and resolve a minor rescheduling issue.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Very good interaction

Very good interaction, Vivek help me a lot with my ticketing issue, follow up with the purchasing and fixing the problem with airline. Will totally use Buy my trip and ask for Vivek to help me out again!!

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly & patient customer service

We were looking for some plane tickets to China now that tourism is open again, and BuyMyTrip had the cheapest tickets which were very easy to book. I'm especially grateful of the patient and helpful service provided by Hennry (with 2 n's), especially since we had so many questions and worries regarding our trip. They also make sure to reach out to you directly and promptly if there's any issues with the order, such as when flights are overbooked, as well as providing pressure-free advice to resolve any concerns you have.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome and very professional Hennry

Hennry Was very professional, knowledgeable and friendly. He went the extra mile to help me with my booking even when my credit card limit was met and I couldn’t pay the full amount at once, Hennry held the tickets for 5 days so that I could pay them full with no extra charge. Again thank you Hennry!

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

I am truly satisfied with the service…

I am truly satisfied with the service I've received from your agent (Vivek); he was helpful, kind and professional when helping me with my requests by email and phone.
I am surely going to choose your company again next time I need to book a flight.
Djazia

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Sean Parker is awesome

Sean Parker was great! The price when I placed the order was actually lower than the purchase price, Sean help did some further research on the increase of ticket price than what I purchased. He was claimed and friendly. He handle the situation professionally and gained my trust!

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Henry was very helpful to me

Henry was very helpful to me. I had many questions and needed to call back several times. He was always friendly, patient and helpful. I felt like he was on my side. I would definitely recommend Buymytrip to others.

May 2, 2023
Unprompted review
Rated 3 out of 5 stars

Missing Information

Lisa Hayden was very sweet and understanding about the situation. However, i did not like that the company did not disclose that the flight wouldn’t come with any hold luggage and they ended up charging extra for it.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Sharon!

We had a really good experience with Sharon, who was polite, attentive and helpful. Thank you so much for your patience and assistance, Sharon!

April 30, 2023
Unprompted review

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