The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can't complete this until I receive and apply the product. I loved the ad, but not the forest of attempted ad-ons. So far, I do not yet see in my e-mail that my order has been received. I hope this... See more
I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh p... See more
Great easy to purchase but difficult to leave site due to continuous offers 😕. Hopefully cloths live up to chat
Company details
Written by the company
NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
Contact info
3.5
Average
360 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Misleading advertised price on product
Misleading advertised price on product. 2 days after ordering online, the invoice came and the price did not match the initial ad. It was $120 higher.
May 22, 2026
Unprompted review
Reply from NanoPolix
Hello Teresa,
Thank you for sharing.
We appreciate you taking the time to let us know about your order.
We'd like the opportunity to review the pricing details you described. We've sent you a separate message requesting a few additional details so we can locate your order and review the information with you.
We look forward to your response.
Kind regards,
Ben from NanoPolix
easy peasy
It was easy despite all BS offers after the initial purchase.
June 8, 2026
Unprompted review
Absolute crooks
Absolute crooks, the ordering process is confusing, looking at all the one star comments on here I shared the same experience, I only wanted 1 bottle, they have charged me £246, contacted them immediately after purchase to cancel my order, came out with all the same bs that they obviously feed to other people, we can’t find your order, the system is down then within 10 minutes I’ve got a tracking number and my order is dispatched, I’m going to get onto trading standards, these lot should be shut down, fuming isn’t the word.
June 5, 2026
Unprompted review
Reply from NanoPolix
Hello John,
Thank you for your review.
We appreciate you taking the time to describe your experience.
We'd like the opportunity to review your order and the details you've shared. We've sent you a separate message requesting a few additional details through TrustPilot so we can locate your purchase and continue assisting you.
We look forward to your email.
Kind regards,
Ben from NanoPolix
No customer servcice.
No customer servcice.
Similar to Gary Soultanian (1* review from May 31 2026), I feel that this is a bait and switch.
I too could't get a shipping cost without ordering the product.
I sent 4 emails asking for a refund and have heard nothing, not even an acknowledgment.
To add insult to injury, and perhaps this is more my fault, the delivery address was wrong, and so I haven't even got the product even though it has been delivered.
If Nanopolix had had the courtesy to answer my emails, they wouldn't have shipped it in the first place.
Guessing that's £70 wasted. That's an expensive lesson, and £70 that could have been spent on detailing my car.
Can't possibly recommend buying from this company, no matter how good or cheap the cloths are.
Matthew
May 23, 2026
Unprompted review
Reply from NanoPolix
Hello Matthew,
Thank you for sharing your experience in detail. We appreciate you taking the time to explain what happened from the time you placed your order through your attempts to contact our team.
We'd like the opportunity to review the details you've shared so we've sent you a separate message requesting a few additional pieces of information so we can locate your order and continue assisting you.
Once we hear back from you, a member of our team will review everything and reach out to you directly.
Kind regards,
Ben from NanoPolix
Very user-friendly website
Very user-friendly website. I ordered the product I wanted and was done with the process within 10 minutes.
February 7, 2026
Unprompted review
Misleading advertised price
The advertised sale price is only valid if you are buying multiples of the same item. The number of follow-up offers after your selection is very annoying.
June 7, 2026
Unprompted review
Its super easy to use
June 7, 2026
Unprompted review
Easy to opt out of special offers
Easy to opt out of special offers. Efficient. Quality products offered. I only wish they told you in advance that the charge is in US$.
June 6, 2026
Unprompted review
customer first…
I asked for a no BS answer & Victoria was incredible. She did not try to sell me something that wasn't right for my current needs. She explained why it wasn't the best solution for me which is pure gold in today's world of high pressure sales.
I can't remember the last time a company put customer needs in front of profit. Trust me, this will pay back big time. Thank you Victoria, I shall sing the praises of NanoPolix loudly🥰
June 4, 2026
Unprompted review
I don’t like having to say no thanks to…
I don’t like having to say no thanks to special deals
June 6, 2026
Unprompted review
online purchase of nano polix
online information is great but we are forced to purchase other products which we do not want
June 7, 2026
Unprompted review
User friendly website
User friendly website. BUT as a follow-up I have not had a good experience with the company
June 5, 2026
Unprompted review
Reply from NanoPolix
Hello Judy,
Thank you for your review.
We're pleased to hear that you found our website easy to use, and we'd like the opportunity to learn more about your experience following your purchase.
We've sent you a separate message requesting a few additional details so we can locate your order and continue assisting you.
Please respond to our email at your convenient time.
Kind regards,
Ben from NanoPolix
The product is a scam
The product is a scam. Don't buy it. It has no effect even on lighter scratches. They are thieves and they don't refund the wasted money.
June 6, 2026
Unprompted review
Reply from NanoPolix
Hello Carlos,
We appreciate you bringing your feedback to our attention.
We'd like the opportunity to review your experience and assist you further. Since we are not able to locate your order details based on this review alone, we've sent you a separate message requesting a few additional information so we can continue assisting you.
We look forward to hearing from you.
Kind regards,
Ben from NanoPolix
Unable to opt out of the bonus…
I could not opt out of the bonus special and was forced to add products to my order that i DID NOT WANT.
June 6, 2026
Unprompted review
Reply from NanoPolix
Hello Michael,
Thank you for sharing this matter with us.
We'd like to clarify that during checkout, any optional offers are presented individually, and customers have the option to accept or decline each one before continuing.
We'd be happy to review your order with you; however we cannot locate your details based on this feedback alone. We've sent you a separate message via TrustPilot, requesting a few additional details so we can locate your purchase and provide further assistance.
We look forward to hearing from you.
Kind regards,
Ben from NanoPolix
No free shipping
I expected free shipping as stated on the website. Did not happen.
June 6, 2026
Unprompted review
Terrible company,took £46,90 twice!!!
Terrible company,took £46,90 twice!!!
Instead of £17 and then told me the order processed,when I tried to cancel hours later.
Fighting to get my money back,through PayPal!!!
I have done as asked and sent details, as yet no replie!!!!
May 27, 2026
Unprompted review
Reply from NanoPolix
Hello Gail,
We appreciate you bringing this to our attention.
We'd like the opportunity to review the details of your order and the charges you described. We've sent you a separate message requesting a few additional details so we can locate your order and assist you further.
Once we receive your response, we'll make sure to check this thoroughly for you.
Kind regards,
Ben from NanoPolix
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