The shed was as expected and properly delivered. It was disappointing that the timber items were not pre-drilled or even marked and I needed to use a saw to reduce some timbers to the right size. Th... See more

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About BuyShedsDirect
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Our range includes wooden sheds, metal sheds, plastic sheds, bike storage, garden storage boxes, log stores and outdoor storage units. We also supply summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and other garden buildings to suit a variety of lifestyles and outdoor spaces.
Whether you're looking for secure garden storage, a dedicated workspace, a hobby room or a place to relax and entertain, Buy Sheds Direct offers products from leading manufacturers and trusted brands. Customers can choose from a wide variety of sizes, styles and specifications to find the best solution for their needs.
We aim to make buying a shed or garden building online as simple as possible through detailed product descriptions, clear specifications and helpful customer support. Our website allows customers to compare products and make informed purchasing decisions with confidence.
Buy Sheds Direct is dedicated to delivering quality products, reliable service and a seamless online shopping experience. We are proud to help thousands of customers every year improve their gardens with practical and attractive outdoor structures.
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Horrendous. Customer service and substandard shed
The shed leaked from 2 weeks in,constant battle from October to June when admitted substandard shed and they would give a full refund on cost of shed.
However wanted me to dissemble shed for return for refurbishment ,at my cost(around 300).
So my 1291 shed has cost me 500 for election a d more for disassembly.
One very unhappy out of pocket medically retired, state pensioner.my advice would be to avoid, it was a battle to be heard!!!

Reply from BuyShedsDirect
Super service
Great customer service. Prompt delivery. Courteous driver in this ridiculous heat!
ordering was easy
ordering was easy, I was kept informed every step of the way, arrived on time. shed was easy to put up (about 12hrs but I am 76 and the hottest day in June)The only problem were a few minor bits missing, 3 X 70mm screws, the padlock and the name plate. No big deal I had screws and padlock in the garage.
Ordered a shed which stated 5 working…
Ordered a shed which stated 5 working days delivery (17 June). Just got a text to say it wont be ready until 27th July
Would have ordered elsewhere if the delivery times were truthful on the website
No emails from the company just a text from forest - the delivery company
UPDATE : Recieved text stating a day and time for delivery - didn't turn up. No communication to say there's a problem. Having to chase up delivery issues myself

Reply from BuyShedsDirect
I had an 8x6 Shed delivered earlier in…
I had an 8x6 Shed delivered earlier in the month by Chris & Mark, both absolut Gentleman and provided all the information we needed for self build. I couldnt fault them, Chris was extremely informative and provided lots of options if anything was missing/wrong. I'm really happy and feel reassured about our new shed
Great
Two very nice men James and Darren delivered my shed this morning, they were very helpful and great Ambassadors for the company. The shed was good quality for the money we paid and can't wait to build it.
Easy to order and quick confirmation…
Easy to order and quick confirmation don't know delivery date or quality yet
easy to use website
Dont buy
Ordered my forest beckwood 15ft x 10ft shed at a price of over £1500 have now installed it.To say im dissapointed is an understatement.
The quality of manufacture is appalling ,
.shiplap cladding not fitting
.very poor modular panels not fitting to each other very poor edges shiplap not squared off
. twisted ,bent and broken battens
gaps and splits in shiplap
. sagging /bent roof supports
extremely poor manufacture process
square ends on battens when angled cut is required nails not connecting with anything
. final edges not finished to ensure a good fit
. Had our first heavy downpour today and water ingress in several places due to shiplap not fitting properly at factory.
I am going to pay and make adjustments in order to stop water ingress at my cost.
Would i buy another forest shed NO
Would i buy from Buy Sheds Direct NO
Would i recommend you buy from either NO.
A lot of money spent on a very poor product.

Reply from BuyShedsDirect
8x6 shed purchase review
Can’t really fault my purchase or experience, ordering process was easy, shed was delivered on the day arranged. Driver was excellent and drove to the alley at the back of my property and we unloaded it together.
On assembly I found that a few roof fascia’s were missing, I contacted the customer service who apologised and ordered the fascia for me, she explained it’d take a week to get them to me. However, they arrived today, after just 5 days.
Shed is as expected and reasonable quality for the money.
Overall I’m more than happy with both the product and the customer service.
My honest option
How I have the shed up and finished I can give a honest review
Price is great ordering is easy
Delivery is excellent the driver Roy T went the extra mile ,reversed on the drive unloaded it and gave me some useful tips on erecting the shed .
The erecting of the shed had some issue I found that more information on how and where to stick the Forest badge then for things like the fitting the roof ,I found out from u-tube . I left the shed standing against the garage whilst I finished the fence behind where the shed was going and when I went to pre-paint the panels the ferrous nails holding the ship lap to the frame had gone brown leaving brown marks around the nail hole easily fixed with a extra dollop of Duckback . But really Forest a shed quarantined for 25 years held together with ferrous nails ?
After fitting the roof undid the felt marks down the middle and a hole .Lucky for me the brother-in-law who was helping me had reflected his shed last year and had some over ,so with the supplied felt and the second hand felt made 3 strips across the roof .
So overall not over impressed ,valve for money OK but you get what you pay for
From initial ordering to delivery…
From initial ordering to delivery everything was perfect. I was informed every step of the way about my order and the driver Nathan arrived on time and was helpful and friendly. The shed looks sturdy. I would recommend every time.
Ordering system easy and uncomplicated
Ordering system easy and uncomplicated. The shed arrived on time and looks great when erected.
Very easy to order and pay.
Very easy to order and pay.
There were various added extras if required.
I did feel that the cost of the installation was somewhat high though.
Having said the shed itself was very good value.
Pleased but....
I like the product and ease of ordering, but not received it yet. Annoying that website says 10 days delivery and it is probably 5 weeks.
Also the 5% discount does not get applied.
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