It's not clear on the website why I would need more than one set. How long will one set lasts if I wear every night. Also, no mention of PFAs. I'm assuming that's not an issue re: the material used?... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using... See more
Ordering was confusing. I ended up adding more than I wanted. I called your customer service number and spoke to a representative that resolved the issue with me. For this I thank you. I look forwar... See more
Overall good experience, but too many "bag filler" questions before simply placing the order. If I wanted the other items, I would have ordered them. Now I will wait for them to arrive to see how t... See more
Company details
Written by the company
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
Contact info
support@buysleepzee.com, Lithuania
- buysleepzee.com
3.8
Great
62 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Too many "bonus" purchases before you…
Too many "bonus" purchases before you get to the purchase page with small opt-out sections.
Other than that, very easy to use.
Can't WAIT to try the product!
April 21, 2026
Unprompted review
Customer service was amazing in their quest to handle an issue
I had an issue with the number of units purchased on my original order, and after speaking with customer service my issue was handled quickly and in a very professional manner. I would definitely order from your company again based on the experience I had.
April 17, 2026
Unprompted review
So far all good with the ordering…
So far all good with the ordering process. Hopefully product is just as good.
April 19, 2026
Unprompted review
I didn't like all the stuff you were…
I didn't like all the stuff you were trying to sell me just to get to check out.
April 19, 2026
Unprompted review
Too many additional sales pitches
April 8, 2026
Unprompted review
the process was easy
April 8, 2026
Unprompted review
The transaction was fine - too many addons
The transaction was fine. Too many add-ons to get to the point of checking out.
April 7, 2026
Unprompted review
I wish your system had an immediate…
I wish your system had an immediate confirmation of our order. I didn't get one on my email, so I had to write to your chat and NOW I have my confirmation. Also wish the confirmation would say how long the delivery will take.
April 4, 2026
Unprompted review
Get only what you need and then get out
Too many adds to try and see other things to you
April 3, 2026
Unprompted review
Reply from SleepZee
Hi Robert,
Thank you for the review.
These options are designed to highlight additional products that some customers find useful, but they are completely optional and can be skipped.
We appreciate your feedback and are continuously working to improve the overall experience. If you have any further questions or concerns, please feel free to reach out via support@sleepzee.com
Best wishes,
Kayla from SleepZee
Easy to order
Easy to order, but too many add-on options to decline before getting to the final payment.
March 30, 2026
Unprompted review
Quick response to my inquiry
I reached out to the company to ask about my order; as it seemed to be taking a long time to receive. They got back to me promptly and said they would look into it. Then oi did receive the order shortly after.
March 26, 2026
Unprompted review
The ordering process was confusing
The ordering process was confusing. I unintentionally ordered more than I wanted. I called customer service the next day and requested that part of my order be cancelled. I was told it would be and a refund would be issued for that part of the order. However, when I rec'd my order, it was a full order and not cancelled as I was told it would be. I will return the items you sent, but will not pay for the return cost. I called again, we'll see what happens now....
March 24, 2026
Unprompted review
Reply from SleepZee
Hello Elizabeth,
We appreciate you taking the time to provide feedback.
Our return policy for hygiene-sensitive products, including personal care and consumables, does not allow returns once items have left our facility, ensuring safety and quality for all customers.
Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.
Best regards,
Kayla from SleepZee
The extra offers made things confusing
The extra offers made things confusing. I ended up ordering 3 anti-snoring mouth pieces instead one. Which is fine considering there is a 60 day money back guarantee. I am hopeful it works well and then I'll have extras.
March 24, 2026
Unprompted review
Reply from SleepZee
Hi Jeanne,
Thank you for sharing your experience.
We understand that navigating multiple add-on options can sometimes feel overwhelming. These suggestions highlight add-on products that some customers find useful; they are optional.
We appreciate your feedback and are always looking for ways to make the ordering experience smoother. If you have any further questions or need assistance, please reach out via support@sleepzee.com
Kind regards,
Kayla from SleepZee
This is by far the best custom service…
This is by far the best customer service I have had in a long time! My husband did something wrong in the set up process for the mouthpiece causing it to not work correctly. I wrote in and within 24 hours they had a new one on the way. The customer service was professional, prompt, and compassionate! Something you don’t get that often anymore. I’m extremely happy with the service I received from this company!
March 17, 2026
Unprompted review
Hope it works!
Easy to read info, good ratings, hope it works. The 9 extra ads before checkout was overkill!
March 19, 2026
Unprompted review
The ordering process is easy enough
The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using it so do not want to order extras. If I use it and it works and is comfortable enough then I would be interested in better deal or get more at a better price.
March 17, 2026
Unprompted review
Your order program changed my order from 1 to 3 units!🙁
I purchased 1 mouth guard and that was deleted and your program inserted 3 units. I will be sending all purchases back to your company.
NOT HAPPY WITH YOUR COMPANY!!!
March 14, 2026
Unprompted review
Reply from SleepZee
Hello Randall,
Thank you for your feedback.
Our goal is to ensure customers feel informed and confident throughout the purchasing process, and we take your concerns seriously.
After reviewing your case, we can confirm that your request has been processed, and our team will assist you accordingly. Please reach out to our support team so we can guide you through the process.
Best regards,
Kayla from SleepZee
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.