SleepZee Reviews 62

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Many customers found the ordering process to be easy and quick, appreciating the clean web interface and smooth purchasing experience. People are also looking forward to receiving and trying the product, with some noting that customer service was professional, prompt, and compassionate, resolving issues quickly. However, some customers experienced confusion during the ordering process, sometimes leading to unintended additional items being added to their cart or being charged for more than they wanted. There were also instances where customers received defective products or faced difficulties with refunds for opened hygiene items, leading to dissatisfaction with customer service and the product itself.

What people talk about most

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Product

Users describe ambiguous interactions with product, with some expressing anticipation to try it and hoping... See more

User experience

Customers had ambiguous experiences with user experience, with some finding it very easy to use and purchase... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the professional, prompt, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's not clear on the website why I would need more than one set. How long will one set lasts if I wear every night. Also, no mention of PFAs. I'm assuming that's not an issue re: the material used?... See more

Rated 4 out of 5 stars

The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using... See more

Rated 4 out of 5 stars

Ordering was confusing. I ended up adding more than I wanted. I called your customer service number and spoke to a representative that resolved the issue with me. For this I thank you. I look forwar... See more

Rated 4 out of 5 stars

Overall good experience, but too many "bag filler" questions before simply placing the order. If I wanted the other items, I would have ordered them. Now I will wait for them to arrive to see how t... See more


Company details

Written by the company

SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.


Contact info

3.8

Great

TrustScore 4 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Too many pop-ups

Too many pop-ups, price differential for 3 mouth pieces was too high.

March 14, 2026
Unprompted review
SleepZee logo

Reply from SleepZee

Hello Greg,

Thank you for sharing your experience. Add-on prompts are designed to show optional products that some customers like, but they can always be skipped.

Pricing reflects the cost of sourcing and distributing directly through our channels, which may differ from other platforms.

We value your feedback and use it to improve the ordering process.

Best wishes,
Kayla from SleepZee

Rated 1 out of 5 stars

I received email on 2/25/26 that my…

I received email on 2/25/26 that my order has shipped. It’s now 17 days later and still nothing received. The tracking method to check on is the worse I’ve ever experienced. I was looking forward to trying out your product but I’m so disappointed in your customer service. Unfortunately, despite how good your product works, I can’t bring myself to order again or recommend to anyone.

March 14, 2026
Unprompted review
SleepZee logo

Reply from SleepZee

Hi there,

Thank you for sharing your experience. We understand how important timely delivery is and how concerning shipping delays can be. Our team is continuously working to ensure all orders reach customers as quickly as possible.

As we were unable to locate your order based on the review alone, we’ve requested further details from you. Once received, we’ll investigate your case and assist you directly.

Kind regards,
Kayla from SleepZee

Rated 3 out of 5 stars

Try to sell you more than you planned

March 11, 2026
Unprompted review
SleepZee logo

Reply from SleepZee

Hello Chris,

Thank you for your feedback. We understand that multiple add-on suggestions can feel like more than expected. These prompts are optional and designed to highlight products some customers find helpful.

Your input helps us improve the shopping experience. If you have any remaining questions or concerns, please don't hesitate to reach out via support@sleepzee.com

Best wishes,
Kayla from SleepZee

Rated 5 out of 5 stars

good pricing

good pricing; fast check out; i hope it works like the testimonials say. i have been told i sing in my sleep, not sure if this will help, LOL

March 5, 2026
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Overall good experience, but too many "bag filler" questions before simply placing the order. If I wanted the other items, I would have ordered them.

Now I will wait for them to arrive to see how they work!

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Completely disappointing and scandal!

In such a year of 2026 (21st Century), being unable to ship to Turkey is quite amateur service. Completely disappointing and scandal!

February 26, 2026
Unprompted review
SleepZee logo

Reply from SleepZee

Hello Osman,

Thank you for your review.

At this time, we are unable to ship to Turkey due to logistical restrictions.

Please rest assured that your feedback is invaluable, and we are actively working to expand SleepZee’s availability to more regions.

Best wishes,
Kayla from SleepZee

Rated 4 out of 5 stars

Clarifications Needed

It's not clear on the website why I would need more than one set. How long will one set lasts if I wear every night.
Also, no mention of PFAs. I'm assuming that's not an issue re: the material used?

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Company are unreliable

I incorrectly ordered 2 items that I did not want I emailed them immediately of my error and was told the items had already been packed and dispatched which then took 4 weeks to arrive. I was told I had 30 days to return items, When they arrived I requested a return and refund Immediatley and they said due to hygiene & Safety issues They were unable to accept the returns. Do not buy from this company

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

The "30-Day Guarantee" is a Mathematical Impossibility

Do not be fooled by the "Money Back Guarantee" banner. It is a trap. I bought this because of that promise, but the fine print makes it impossible to use. The product I received is defective (it doesn't hold position and reverts the bite immediately), but here is the scam: Customer service refuses refunds on "opened" hygiene items. Think about that logic: You cannot know if it works unless you put it in your mouth. But the second you put it in your mouth, you void the warranty. It is a Catch-22 designed to steal your money. You are buying a non-refundable piece of plastic that does not work. Avoid at all costs.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

Scammed. Charged me more money, agreed to cancel the order and then didn't. Not a trustworthy company.

September 21, 2025
Unprompted review

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