BuySpares France Reviews 

9,340
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

arrived quickly and i thought the parts would be second hand as the kenwood model is old but they are brand new and I’m so pleased to get the mixer going again as they don't make it any longer and w... See more

Rated 4 out of 5 stars

Fast delivery even though the part came from the uk. Luckily I didn't have to pay any import duty etc. Be aware that even though you use the french site not everything is posted from France and cou... See more

Rated 4 out of 5 stars

Overall satisfied. Product search on site is good and helpful. Sending long because piece came from out side of France (uk) Instruction video on the website was of a different model.

Rated 5 out of 5 stars

They found the right pièce. Called back to make sure, and when it wasn't (my fault) still reimbursed me and helped me get further references

Company details

  1. Electronics & Technology

About BuySpares France

Written by the company

Nous rendons facile la réparation de vos appareils. Notre but est d'encourager nos clients à réparer les appareils ménagers au lieu de les remplacer. Nous pensons que la réparation d'un appareil est favorable à l'environnement et permet d'économiser de l'argent si un appareil électroménager commence à se détériorer !

Chez BuySpares, nous donnons à nos clients les connaissances et le savoir-faire pour réparer leurs appareils électroménager.


Suivez-nous sur les réseaux sociaux Facebook et découvrez également de nombreux trucs et astuces sur notre Blog, ainsi que des vidéos sur notre chaîne Youtube qui vous aideront à réparer vos appareils vous-même.

Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous appeler au numéro ou l'adresse mail ci-dessous.

BuySpares France

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(9,340)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

10 days after, I don’t have received my parts

They say my parts have been sent the 1st of April, it’s the 10th and I still don’t have received it.

April 10, 2018
Unprompted review
BuySpares France logo

Reply from BuySpares France

Cher client,

Nous sommes navrés d’entendre que votre expérience avec Buyspares ait été décevante.

Nous vous confirmons que votre commentaire a été transmis à notre service client qui vous contactera au plus vite afin de vous communiquer plus d’informations concernant la livraison de votre colis.

Nous espérons qu’en dépit de cet incident, vous continuerez à être satisfait de nos produits et à nous témoigner votre confiance.

A très bientôt,

L’équipe Buyspares

Rated 2 out of 5 stars

My order date of March 23

My order date of March 23, we are March 31, I have not been delivered today so now at best on April 3 or 4 with a little hope, more than 12 days ..... No terrible. It is far France perhaps.

March 31, 2018
Unprompted review
BuySpares France logo

Reply from BuySpares France

Cher client,

Nous sommes désolés d’apprendre que vous n'ayez pas encore reçu votre commande.

Le service client se charge de vous contacter dans les meilleurs délais pour le suivi.

Disposés à vous assurer une expérience satisfaisante auprès de nos services, nous restons à votre disposition.

À très bientôt.

L'équipe BuySpares.

Rated 1 out of 5 stars

I didn't receive yet the spare part but…

I didn't receive yet the spare part but the money is already taken on my account.

March 20, 2018
Unprompted review
BuySpares France logo

Reply from BuySpares France

Cher client,

Nous sommes navrés d’entendre que votre expérience avec Buyspares ait été décevante.

Nous vous confirmons que votre commentaire a été transmis à notre service client qui vous contactera au plus vite afin de vous communiquer plus d’informations concernant la livraison de votre colis.

Nous espérons qu’en dépit de cet incident, vous continuerez à être satisfait de nos produits et à nous témoigner votre confiance.

A très bientôt,

L’équipe Buyspares

Rated 5 out of 5 stars

Excellent service

Excellent service. I am very happy to have found a spare part that allowed me not to put my electric appliance in the trash.
They delivered the ordered item fast so I cannot complain about anything.

March 20, 2018
Unprompted review

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