While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible. Waiting weeks for part for broken dishwasher . Contact company who said the part was posted without tracking info so I should wait 10 days and report as lost to an post !! Terrible avoid .... See more

Rated 4 out of 5 stars

Ended up ordering the same part twice as didn't get a confirmation email, no option for live chat or email, states they have no working phones. Payments show as screwfix hence not spotting it. Hop... See more

Rated 1 out of 5 stars

Buyer beware, terrible experience. Ordered part that was "In stock" only to receive an email after making payment to say it was on back order. Waiting almost 2 months, still no part, no update. Create... See more

Rated 1 out of 5 stars

Terrible company. Ordered part from Ireland having paid vat and postage didn't expect the hassle to come. Post Office required me to pay customs duties Irish vat and post office fees before they deliv... See more

2.1

Poor

TrustScore 2 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(121)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look