Bespoke Vehicle Security Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Security System Installer

Written by the company

Bespoke Vehicle Security is a family run business which has been going strong for 12 years. We offer a huge variety of vehicle security, including - Locks, Ghost Immobilisers, Thatcham Approved Immobilisers, PowerBolt Locking System, Alarms, Trackers, Dash Cams, Reverse Sensors and much more. Our main aim is for customers to leave us feeling confident and reassured with a piece of mind that their vehicle is now secured.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, felt welcome from the time I arrived to the time I left. Very happy with the work that was done and the run through of how to use the immobiliser.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service all round...I first came across BVS at a trade show…

I first came across BVS at a trade show during the same week my previous car was stolen. From the very first interaction, they were incredibly helpful and accommodating.
This is exactly how business should be — simple, stress-free, and genuinely supportive.
The work was carried out at a time that suited me, and I was given a full and thorough breakdown upon completion.
A fantastic experience all round — well done to the BVS team.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Service second to none - First Class

When you are in your hour of need, you have to have a leap of faith. My experience starts with waking up on Saturday morning to find that overnight my car had been stolen off my drive. Which fortunately ‘we’ found via a tracker shortly after. My wife put a post on local social media platforms to promote awareness. Apart from the usual sympathy/empathy replies, the political replies about Policing, funding, Governments etc…. the most useful reply was from a chap called Bill (Billy), who offered advice on temporary securing the vehicle throughout the weekend, and what could be a longer term proposition – Bill runs an established Vehicle Security Firm in Burnt Mills. He was not pushy, just thought provoking and genuinely concerned. I called Bill on Monday morning at 0800, and discussed the situation and the options, given the activities over the weekend, Bill suggested that he would look at their workload and get me booked in as a priority – and arrange to call me back shortly. The callback took place and I was booked in at their depot. Upon arrival I was greeted like an old friend rather than a new customer, Bill confirmed the process, introduced me to other members of the team and got me settled whilst my car was being dealt with.
The service was absolutely outstanding, clean, tidy and efficient, the technician, was thorough in the work and very patient, articulate and reassuring in answering my questions and providing a comprehensive overview of the solution, taking the time to ensure I had an understanding and was fully confident in the product/solution purchased.
Overall the feeling I got from the technicians (that I had exposure to) was that within BVS, there is a strong mutual respect between all employees/owners and this is evident in the way the team conducted themselves. I would certainly not hesitate to recommend others to use the services and I can only commend everyone on their commitment to family based values, high quality and attention to detail.
A personal thank you goes out to Bill, for the time and effort he donated on the Saturday morning to respond with the level of detail and advice offered during ‘Weekend Family Time’ without knowing he would get my business.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from an excellent company

Was recommended to BVS from the sales guy at Fords after just purchasing a new MSRT Transit.
Ghost and high security locks fitted, Billy arranged the ply lining and himself, Leigh and the team done a fantastic job, all my mates are envious of the locking system as it’s state of the art. I didn’t want lock holes drilled all around the van, BVS had the perfect solution. Polite, courteous, and really careful with your vehicle.
Definitely recommend them to anyone who asks.

September 28, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for this amazing review Bill🤩 It was an absolute pleasure & we hope to see you again soon 🤩 From all at BVS

Rated 5 out of 5 stars

A****** Service

Smooth professional service from start to finish. Well knowledged, smart, clean install of my Ghost immobiliser and dash camera. This family run business far beats the rest of the competition, reasonable prices, good non-jargon explanation of every step of the process. Many thanks to Bill, Del and the team.

September 14, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your kind review Darren, we appreciate it very much 😃😎

Rated 5 out of 5 stars

Fast and efficient

Bill, leigh and the team were great with everything from start to finish! Responded to messages and calls straight away, was on time and done a perfect job! Highly reccomend to anyone looking to get security for their vehicle! Very reasonable prices compared to other companies that we had quotes from aswell!

September 19, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Hi Karl, Thanks so much for this amazing review! We really appreciate your kind words! 🤩 We hope to see you again soon!

From all at BVS 🤩

Rated 5 out of 5 stars

So happy I was recommended to BVS

So happy I was recommended to BVS, I have had a few cars protected by them and I would highly recommend them to others as I have done. The service, communication and they go above and beyond for clients. As a young female this sort of space can be daunting as I don’t know much about it but everything was made clear and simple and I am so happy with the service.

September 7, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thankyou so much for this lovely review Payal 🤩 We enjoy building great relationships with our customers & it's always amazing to hear great feedback. Thanks again x

Rated 5 out of 5 stars

After our car was stolen few years back…

After our car was stolen few years back I found Billy and his team online to fit out first device - it is a bit nerve wrecking to hand your keys to a strangers who just arrived at your property in unmarked car etc. but they did amazing job , since then they fit ghosts into out other cars we changed in last years and every time it’s amazing service . Our neighbour car was stolen and recovered and I recommend them bvs now they secured as well! Big thanks guys ,

May 26, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We really appreciate your kind review 🤩 Thank you so much. Thank you for recommending us also 😎

Rated 5 out of 5 stars

Great team & really easy process to…

Great team & really easy process to getting my ghost fitted. Will defo use on all my cars going forward!

February 1, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your kind review Stevie🤩 It is greatly appreciated. From all at BVS🤩

Rated 5 out of 5 stars

3rd time using bespoke now and always…

3rd time using bespoke now and always deliver an incredibly professional service. I highly recommend these guys for both cars and vans.

August 31, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We really appreciate your amazing review 🤩 Thank you so much Tom! It's always a pleasure. 😎

Rated 5 out of 5 stars

Amazing service !

I used BVS to fit dash cams to my Jaguar and I was so impressed with their professionalism and how friendly and helpful the staff were, I have recommended them to many of my friends and they all say the same.

July 20, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thanks so much Luke! We really appreciate you leaving us this amazing review 🤩

Rated 5 out of 5 stars

Highly recommend

After having a vehicle stolen we decided to have a ghost fitted to our replacement vehicle. Billy was very helpful and knowledgeable as to what we required.
Very prompt and professional service and would highly recommend and use again in the future.

October 1, 2022
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We all really appreciate this amazing review Laura 🤩 Thank you so much! 😎

Rated 5 out of 5 stars

Fabulous Service

I have used BVS a couple of times now, their service is extremely friendly and professional. Highly recommend.

January 30, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for the brilliant review 🤩 It's greatly appreciated from all at BVS.

Rated 5 out of 5 stars

Ghost II Immobiliser

Eugene Gaughan
BVS were recommended to me by a friend. They were very helpful and knowledgeable on the phone and came to my work premises to fit a Ghost II Immobiliser to my vehicle. Excellent product and service, and would highly recommend.

June 7, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We really appreciate this amazing review 🤩 Thank you so much Susan 😎

Rated 5 out of 5 stars

Great company

Great company, wouldn’t go anywhere else!

August 30, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thanks so much Tony!🤩 All at BVS really appreciate your lovely review of our company.

Rated 5 out of 5 stars

Very helpful

I had BVS fit an immobiliser/ tracker and reverse camera on my landrover. They were very accommodating with arranging a time for install around me. Very professional and knowledgeable. Fitted over 2 year ago and not once had a problem. I called for advice on security for another car some months ago and very happy to talk to me about my options. Would definitely recommend these guys for any security work.
Thanks very much BVS.

January 30, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

We really appreciate this amazing review 🤩 Thank you so much Jay 😎

Rated 5 out of 5 stars

Great company

Great company. Used them for slam locks and dash cams for years and the service has always been the same high standard.

August 1, 2023
Unprompted review
Bespoke Vehicle Security logo

Reply from Bespoke Vehicle Security

Thank you so much for your lovely review 🤩 It is greatly appreciated. From all at BVS

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look