Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more
Company replied
I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more
Company replied
I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more
Company replied
Company details
Written by the company
B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.
Contact info
Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland
- contact@byb.ie
- byb.ie
4.8
Excellent
181 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fastest delivery ever
My products were delivered in 3 days and they came with nice stickers also I paid half of the price compared to other sites.
April 29, 2026
Reply from Break Your Bones Skate Shop
Thanks! :-)
Reply from Break Your Bones Skate Shop
Thank you! :-)
Very good service came quick all good
April 22, 2026
Reply from Break Your Bones Skate Shop
Thank you! :-)
Reply from Break Your Bones Skate Shop
Thank you! :-)
Great service
My bushings were delivered the next day after ordering and the price was good. Great service!
April 1, 2026
Reply from Break Your Bones Skate Shop
Thank you! :-)
Reply from Break Your Bones Skate Shop
Thanks Darren :-)
Reply from Break Your Bones Skate Shop
Thank you! :-)
Reply from Break Your Bones Skate Shop
Thanks for your review :-)
I still have not received my sons…
I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys.....
March 21, 2026
Reply from Break Your Bones Skate Shop
Hi, we’re very sorry to hear about your experience, we completely understand how frustrating that must be.
That said, we have not received any prior contact from you regarding this order, so we were not aware there was an issue and didn’t have the opportunity to investigate or assist.
We always encourage customers to reach out to us directly first, as we’re here to help and can usually resolve situations like this quickly.
Please contact us with your order details so we can urgently look into this with DPD and locate your parcel or arrange a suitable resolution.
We’re ready to assist as soon as we hear from you.
Best regards, BYB.
Delivery was fast
Delivery was fast, it is in Ireland so that is fine. Never got receipt of purchase with all the scams around that is very stressful. 3 starts as: shoes are very nice and comfortable however, after 4 days of wearing material on top and side of shoe is already damaged - cracks. Considering the fact that I not skate, just driving and walking indoor and outdoor (dry weather). That is not great.
March 10, 2026
Reply from Break Your Bones Skate Shop
Thank you for your feedback. We’re sorry to hear about the damage after just a few days, that’s not expected. Please contact us with your order details and a photo so we can look into this and resolve it for you.
Regarding the receipt, it should have been emailed, please check your spam folder or reach out and we’ll resend it.
Best regards,
BYB.
Excellent service
Excellent service , second to none , I will be dealing with these good folk again , and soon 🤟
February 28, 2026
Reply from Break Your Bones Skate Shop
Thanks Kevin! :-)
Service felt seamless, zero friction throughout.
Quality exceeded my expectations, genuinely surprised.
January 30, 2026
Unprompted review
Reply from Break Your Bones Skate Shop
Thank you! :-)
Our order came really quickly
Our order came really quickly! Also great price in the sale.
February 15, 2026
Reply from Break Your Bones Skate Shop
Thank you so much for your review! 😊 We’re delighted your order arrived quickly and that you were happy with the sale price.
We’re always aiming for 5 stars, so if there’s anything we could improve to make your experience even better next time, we’d really appreciate your feedback. Thanks again for your support!
These skates are too firm fior me
These skates are too firm fior me. Im used ro the oldfashioned performonce skates. That is what i wanted. Im 55 i really would break my neck wearing thrse skates. I have rollerskated all my life. These skates arent suitablle for mw. Please help!!! 😪
February 15, 2026
Reply from Break Your Bones Skate Shop
Hi Karen,
We’re sorry to hear the skates weren’t suitable for you. We replied to your email first thing Monday morning with details on how we can help with a return and we’re still waiting to hear back from you.
We’re more than happy to assist, please just get in touch and we’ll resolve this for you as quickly as possible.
all round awesome
They are accommodating, sound, good value and enthuastiac answering questions about their products...
February 11, 2026
Reply from Break Your Bones Skate Shop
Thanks! :-)
Reply from Break Your Bones Skate Shop
Thank you! :-)
Great offer %50 off the price
Great offer %50 off the price, quick delivery and quick response in terms of customer service. The most important, business based in Ireland Carlow.
January 26, 2026
Reply from Break Your Bones Skate Shop
Thanks! :-)
Reply from Break Your Bones Skate Shop
Thank you! ;-)
Five Thumbs Up
Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delighted to find the best price on the internet from a company just down the road. Package delivered in good time and there'll be a happy boy in my house on Christmas Day.
November 28, 2025
Reply from Break Your Bones Skate Shop
Thank you Rob! :-)
Absolutely unbelievable service
Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delivered that and then some! Absolutely delighted to find out its an irish business. Wouldn't go anywhere else & will recommend to anyone who'll listen! Well done BYB x
November 27, 2025
Reply from Break Your Bones Skate Shop
Thank you for your review Leanne! :-)
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