Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more
Company replied
I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more
Company replied
I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more
Company replied
Company details
Written by the company
B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.
Contact info
Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland
- contact@byb.ie
- byb.ie
4.8
Excellent
181 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Patricia was very accommodating and is a great asset to the company. Truly appreciate her help!!
September 18, 2024
Reply from Break Your Bones Skate Shop
Thank you Steven! :-)
2nd time ordering from break your bones…
2nd time ordering from break your bones now and I will be using them for any skate/bmx stuff from now on unbelievable customer service the fastest delivery’s I have ever had and everything always arrives perfect if I could give 10 stars I would
September 12, 2024
Reply from Break Your Bones Skate Shop
Thanks Darren! :-)
Very fast delivery
Very fast delivery. My Grandaughter had picked the skates for her birthday. She loves them.
September 17, 2024
Reply from Break Your Bones Skate Shop
Thank you Caroline :-)
Very fast delivery and lovely skates
Very fast delivery and lovely skates. Two very happy little girls here skating away!
September 10, 2024
Reply from Break Your Bones Skate Shop
Thank you! :-)
Amazing company with great customer…
Amazing company with great customer support , very quick to respond and helpful with questions you may have.
September 8, 2024
Reply from Break Your Bones Skate Shop
Thank you Shane! :-)
Great selection of wheels
Great selection of wheels, nice and easy to navigate website. Good price and ultra fast delivery, highly recommended!
August 29, 2024
Reply from Break Your Bones Skate Shop
Thank you for your review :-)
Delivery was quicker than expected
Delivery was quicker than expected. Very good service and the price was excellent
August 25, 2024
Reply from Break Your Bones Skate Shop
Thank you Shane for your review! :-)
Ver easy to deal with fast turn around…
Very easy to deal with fast turn around very happy with product
August 15, 2024
Reply from Break Your Bones Skate Shop
Thank you Michael :-)
Reply from Break Your Bones Skate Shop
Thank you :-)
Fast + Good Customer Service
Arrived in the post really quickly, really communicative over emails when there was a small stocking issue, plus they gave me loads of stickers.
July 10, 2024
Reply from Break Your Bones Skate Shop
Thank you for your review! :-)
Reply from Break Your Bones Skate Shop
Thank you Ewa :-)
Super easy to find what I was looking…
Super easy to find what I was looking for and good deals and fast shipping, little man is delighted with his toy machine setup matching board's with me
June 21, 2024
Reply from Break Your Bones Skate Shop
Thank you for your review! :-)
Timely manner
Parcel delivered in a timely manner, products are priced fairly and stickers with your runners
June 20, 2024
Reply from Break Your Bones Skate Shop
Thanks Eric :-)
Very happy with my roces r1 skates
Very happy with my roces r1 skates, delivered very quickly and a great price, will shop again
June 7, 2024
Reply from Break Your Bones Skate Shop
Thank you Lee :-)
Reply from Break Your Bones Skate Shop
Thank you :-)
Reply from Break Your Bones Skate Shop
Thank you Sean! :-)
Reply from Break Your Bones Skate Shop
Thanks for your review! :-)
Quality brands
Quick shipping, great brands, attractive price, thats all we need. Thanks BYB !
April 2, 2024
Reply from Break Your Bones Skate Shop
Thanks Frank!
Shipping is so fast
Shipping is so fast. Had to return my item as it didn't fit and the customer service responses were timely and helpful. Great irish company wish they had a physical store.
April 4, 2024
Reply from Break Your Bones Skate Shop
Thank you for your review! :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.