Break Your Bones Skate Shop Reviews 181

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are exactly as advertised and of very good quality. Many people highlight the exceptionally fast delivery service, with orders often arriving within a few days, sometimes even the next day. The ordering process is frequently described as smooth and efficient. However, some customers experienced issues with delivery, citing delays from the courier. A few people also found certain products, like skates, not suitable for their specific needs or preferences. Additionally, a small number of reviewers mentioned receiving products with minor damage after a short period of use or being unable to order basic accessories like a skate tool.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers received their orders quickly,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Many customers received their orders quickly, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more

Company replied

Rated 5 out of 5 stars

Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more

Company replied

Rated 5 out of 5 stars

I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more

Company replied

Rated 5 out of 5 stars

I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more

Company replied


Company details

  1. Skate Shop

Written by the company

B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.


Contact info

  • Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland

  • contact@byb.ie
  • byb.ie

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service. Great choice of high quality skates.
Postal service was very fast. And arrived with cool BYB stickers..

March 30, 2024
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Deirdre! :-)

Rated 5 out of 5 stars

best in the country. nice ppl

nice ppl. there is an option when ordering to ask questions or make comments and they reply (with smiley faces too). great shipping times within ireland at good price. i got my order during their spring sale for amazing value. much love for these doods, will be buying my boards here from now on.

March 28, 2024
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Reply from Break Your Bones Skate Shop

Thank you for your review :-)

Rated 5 out of 5 stars

Well layed out site and nice to know it…

Well layed out site and nice to know it comes from Ireland too.
Good products and fast delivery
A few stickers in the order made it the most for my son.
well packaged aswell over all from picking what I wanted to paying to receiving it was easy efficient and quick very happy

January 21, 2024
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Reply from Break Your Bones Skate Shop

Thank you Sean! :-)

Rated 5 out of 5 stars

great price and fast delivery

I am very grateful to you guys for buying from you the part that will make my dream build come true 💯💯

hoping other parts that i need is available on your shop. thanks a lot! 🙏

January 3, 2024
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Reply from Break Your Bones Skate Shop

Thank you! :-)

Rated 5 out of 5 stars

They had the deck that I was looking…

They had the deck that I was looking for, as well as other decks that I had my eye on, and they had them at a good price. Was also nice to support Irish business.

December 29, 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you! :-)

Rated 5 out of 5 stars

Very helpful

So helpful with advice and information as I had no idea what was required. Very friendly staff. Daughter loved her stunt scooter and safety gear. All fitted perfectly, from advice i was given.

December 11, 2023
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Reply from Break Your Bones Skate Shop

Thank you for your review Lorna!

Rated 5 out of 5 stars

Great company

Great product, great value for money and fast delivery

December 15, 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Elaine :-)

Rated 5 out of 5 stars

Couldn’t ask for better

Couldn’t ask for better. Ordered a scooter for my son, got a dispatch notice the very next day and it’s on my doorstep a day later.

December 4, 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you for your review Alan :-)

Rated 1 out of 5 stars

I have not received it

I have not received it. You said it was delivered but it has not arrived

December 3, 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Hi Sinead, we are very sorry there seems to be an issue with the delivery. Please send us an email at contact@byb.ie with your order number and we will contact the courier asap. Best wishes, BYB.

Rated 5 out of 5 stars

First but definitely not the last purchase from BYB

I asked for advice as this was a first purchase of a scooter & skateboard for my Grandson and was delighted with the advice which I followed and purchase and collection was quick and easy one very happy 10 year old 😀

December 1, 2023
Break Your Bones Skate Shop logo

Reply from Break Your Bones Skate Shop

Thank you Sinead! :-)

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