Absolutely unbelievable service. I placed at order at 11am on Tuesday and by Wednesday morning I had my skates in hand. I asked for discreet packaging as its a present for my daughter, and they delive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price. Excellent communication - I got a very friendly, informative and detailed response to my email looking for advice before purchase. I thought I'd have to order from abroad so I was delight... See more
Company replied
I found the product no only as it was advertised but very well packed( loving the paper protector packing), The package arrived quickly and loved the little extra gift and stickers. Emma Jane 😊🌼☯️... See more
Company replied
I have changed my review rant because BYB contacted me and sorted my issue out in no time. Apologies for not going through the proper channels at first. Great prices and great service. Thanks guys....... See more
Company replied
Company details
Written by the company
B.Y.B specialises in skateboards, BMXs, rollerblades, stunt scooters and all related accessories. Our team is working tremendously hard to provide their customers with the best products market has to offer, whether you are only a beginner or a pro, we got you covered. We are constantly working on expanding our offer with new brands both small and big as our ambition is to satisfy needs of all customers who either are shopping at our local store or our online store. At B.Y.B we strive to help our customers become the best version of themselves in the sport, help them choose the best piece of equipment which will suit their style and ability. We are also more than happy to share some tips/life-hacks that have helped us progress in the sports.
Contact info
Unit 1 Tougher's Business Park Staplestown Road, Carlow,, R93 PX49, Carlow, Ireland
- contact@byb.ie
- byb.ie
4.8
Excellent
181 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and fast delivery
December 1, 2023
Reply from Break Your Bones Skate Shop
Thank you Gavin! :-)
Great customer service
Great customer service, very prompt reply to emails giving very good advice. Skateboard arrived very quickly after ordering and is of very good quality.
November 23, 2023
Reply from Break Your Bones Skate Shop
Thank you Maria, really appreciate it!
Amateurish approach and low quality- avoid.
Childish, amateurish customer service - low quality products, just buy somewhere else as these teenagers knows nothing about the customer approach. Just a bunch of rude kids. It is best to avoid.
October 3, 2023
Excellent service from an Irish company
Haven't actually tried the scooter yet, as it's a Christmas present.
The communication was excellent, very easy transaction, fast shipment.
Great to deal with an Irish company.
November 14, 2023
Great customer service
Great customer service - I needed advice on what scooter would best suit my son and received a very helpful email. Fast delivery and looks like a great product.
November 17, 2023
Reply from Break Your Bones Skate Shop
Thank you Daphne :-)
Very prompt, excellent service
Very prompt dispatch and delivery, all goods as described and well packed
November 5, 2023
Reply from Break Your Bones Skate Shop
Thank you Mark for your review :-)
Reply from Break Your Bones Skate Shop
Thank you for your review :-)
Helpful staff and great product
October 21, 2023
Reply from Break Your Bones Skate Shop
Thank you Janos! :-)
Excellent service from BYB
Excellent service from BYB! Very easy to put the order in and was contacted straight away to say my order was being processed. Took delivery of the scooter within 3 days. My son was thrilled with the scooter for his birthday.
October 11, 2023
Reply from Break Your Bones Skate Shop
Thank you so much for your review Ken!
Ordered inline skates online
Ordered inline skates online, arrived quickly and are perfect for my 9year old. she loves them
October 18, 2023
Reply from Break Your Bones Skate Shop
Thank you! :-)
goated skate shop
October 16, 2023
Unprompted review
Reply from Break Your Bones Skate Shop
Thanks Josh! :-)
Great service and very promt.
Great service and very promt.
Last minete shopping for a birthday. it arrived on
time and very well packed.
Thank you great service.
September 26, 2023
Reply from Break Your Bones Skate Shop
Thank you Caroline :-)
Prompt delivery Good product Good price
September 26, 2023
Reply from Break Your Bones Skate Shop
Thank you Aidan :-)
Highly recommended
Really fast delivery, and excelente costumer service, really happy 😁
September 23, 2023
Reply from Break Your Bones Skate Shop
Thanks so much for your review :-)
The choice on your site is very good.
The choice on your site is very good.
And the delivery was quick like really quick.
Which made my son day.
We will be back for more soon.
September 16, 2023
Reply from Break Your Bones Skate Shop
We always do our best! Thank you Hugh :-)
Fast delivery
August 30, 2023
Reply from Break Your Bones Skate Shop
Thank you for your positive review Mike! :-)
Fantastic service
Fantastic service - great prices, great communication.
Realised (on a friday night) after placing the order that I chose the wrong side.
They were super fast to respond, amended the order immediately, and all was well and in time for my son's birthday!
Would defo use again!
August 30, 2023
Reply from Break Your Bones Skate Shop
Thank you so much for your review :-)
Thanks a million for the quick delivery…
Thanks a million for the quick delivery for the my Son's Birthday!
Perfect!
August 26, 2023
Reply from Break Your Bones Skate Shop
Thank you! :-)
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