CHAMA Reviews 

74
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning dress designs, noting that the garments feature incredible craftsmanship, rich colors, and remarkably high-quality materials that exceed expectations. Shoppers also deeply appreciate the remarkably prompt shipping services and the extremely helpful customer support team that guides them through every step. Some reviewers were not happy with specific details, mentioning occasional issues like incorrect fits, sizing challenges, or excessive padding in certain areas. Nonetheless, consumers generally feel confident ordering custom outfits because the team quickly resolves problems and maintains supportive communication throughout the entire process.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful designs and... See more

Quality

Clients share positive opinions on quality, consistently highlighting impressive craftsmanship and garments... See more

Customer service

People report positive experiences with customer service, noting that the team is remarkably kind, prompt,... See more

Delivery service

Users describe positive interactions with delivery service, consistently noting that orders arrive much... See more

Service

Consumers find service to be exceptionally positive and praise the great communication and amazing quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank Chama enough for the stunning dress they created for my birthday. The quality and attention to detail were beyond my expectations. From the fabric to the fit, everything was flawless... See more

Company replied

Rated 5 out of 5 stars

Beautiful high quality dress! It shipped so fast I thought it was a scam lol. Highly recommend, will 100% be looking forward to their future collections. I was nervous about the sizing, because I have... See more

Rated 5 out of 5 stars

If I could give 100 stars, I would! Everything about this dress — from the quality to the fit — exceeded my expectations. Communication was amazing, and shipping was incredibly fast. Such a breath of... See more

Company replied

Rated 5 out of 5 stars

I ordered this dress for my birthday on December 10 and made sure to order early to avoid any delays. To my surprise, it arrived in just 3–4 days! The shipping was incredibly fast, and customer servi... See more

Company replied


Company details

Written by the company

CHAMA is a London-based online boutique offering high-end, elegant dresses for women who value quality, sophistication, and individuality. What makes us truly unique is our exclusive connection to Kosovo — we handpick every design directly from talented creators in the region, bringing you timeless pieces you won’t find anywhere else. At CHAMA, we believe luxury should feel personal. That’s why we combine exceptional craftsmanship with a seamless shopping experience, from curated collections to fast, reliable delivery across the UK and internationally. With transparent pricing and no hidden fees at checkout, our goal is simple: to help you look and feel your best — effortlessly. Discover fashion that tells a story — only at CHAMA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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4.8

All reviews

(74)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Statement Dress for my 30th Birthday Event

Absolutely obsessed with my red dress from Chama ! ❤️ I wore it for my 30th birthday party and it made me feel so confident, elegant and special. The fit was beautiful, flattering in all the right places, and looked amazing in photos. I received so many compliments throughout the night. Such a perfect statement dress for a milestone birthday I’m so glad I chose it! ✨🎂❤️

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

My dress came back beautiful and the Chama team made sure I would receive my dress in time before my event which I am very grateful for I highly recommend purchasing from this brand🥰

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

I’m incredibly happy and grateful to…

I’m incredibly happy and grateful to have had the honor of wearing a dress from Chama Brand on the most important day of my life.
From the very first moment, the team made me feel respected, heard, and truly special. They don’t just create dresses they make your dream for the most important day of your life come true.
I chose Chama Brand for one of the most meaningful moments of my life, and I couldn’t be happier with my choice. The dress was everything I had ever dreamed of and more.
Thank you, Chama Brand, for making my special day even more beautiful and unforgettable.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience purchasing from Chama

I had a wonderful experience purchasing from Chama. I reached out to the team via email and they were able to accommodate my timeline and ensure my dress arrived well in time for my upcoming wedding. They instructed me on how to take my measurements properly, and they sent the dress immediately after it was completed. Incredibly impressive craftsmanship and their customer service. Highly recommend.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Bridal Shower Dress of My Dreams

I absolutely fell in love with this dress at first sight and the ordering process was so seamless. The team at Chama had great communication throughout the process, trying to find solutions for me. I can't wait to place another order! 10/10 service and quality!

July 16, 2026
Rated 5 out of 5 stars

Could not be happier with my dress!

Working with Chama was one of the best experiences I ever had. She was so calm, patient, and understanding throughout the process of creating my engagement dress. The dress turned out exactly how I had envisioned it, and I couldn’t be happier.
She is so talented, and her skills are truly unmatched. Can’t wait for the next dress to work with her!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

My dress is absolutely gorgeous every…

My dress is absolutely gorgeous every detail was made beautifully such great quality. Customer service is amazing they were kind and prompt every step of the way. I will for sure be a returning customer. Overall amazing brand. Thank you!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

This company was such a pleasure to…

This company was such a pleasure to work with. They created a custom piece for my wedding day and allowed me to be a part of the process. With the smallest of details and amazing craftsmanship this dress is exactly how I had envisioned. I can’t wait to wear it! Thank you Made by Chama.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate, just buy it!

The dress looks exactly like the photo and crafted with quality material. The dress has the best built in structure that I have experienced along with my wedding dress! I am so excited to wear this during my wedding journey! The customer service was awesome as well and they customized to my exact measurements.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot say enough great things about CHAMA! From the customer service to the product quality, this shop truly exceeded my expectations.

I purchased the "Ocean" dress and it is absolutely stunning — it looks exactly like the photos on their site, which is always a relief when shopping online. I am completely in love with it!

When I reached out with questions about shipping times to make sure the dress would arrive before my event, Qame was incredibly reassuring and confident it would make it in time. Not only did it arrive on time — it was here well before the expected date!

I did have a small concern upon receiving my order, and Qame handled it with such kindness and no hesitation whatsoever. The issue was resolved quickly and I felt genuinely heard and taken care of. That kind of customer service is rare and truly sets CHAMA apart.

I will absolutely be shopping with them again and would highly recommend CHAMA to anyone looking for beautiful pieces backed by outstanding service. Thank you, Qame!

June 10, 2026
Unprompted review

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