By Rae Jewellery Reviews 52

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered some earrings and a necklace from here and had some issues with delivery from royal mail’s end, however by Rae’s customer service was amazing and helped sort this out quickly. The earrings a... See more

Rated 4 out of 5 stars

I got a gorgeous bracelet, it’s so classic and can be worn in the swimming pool! Love it!

Company replied

Rated 5 out of 5 stars

Beautiful jewelry and fantastic customer service! I recently ordered 2 pairs of earrings. Unfortunately one of the flat back studs arrived with a stone missing. I sent across an email explaining... See more

Rated 5 out of 5 stars

This is a gorgeous jewellery company I happened across from an article in Woman’s Health magazine. They make affordable beautiful earrings and necklaces. I lost one on a train shortly after purchasing... See more

Company details

  1. Jewelry Store

Written by the company

Waterproof every day jewellery essentials ⚡


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Beautiful products and lovely customer service

I ordered some earrings and a necklace from here and had some issues with delivery from royal mail’s end, however by Rae’s customer service was amazing and helped sort this out quickly. The earrings and necklace are absolutely beautiful and great quality, will absolutely buy from them again!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the opal flat back bundle and…

I ordered the opal flat back bundle and the ripple huggies. I had the essential sleepers for free with the order.
I can only wear silver or gold but took the plunge believing why it said on the website and oh my gosh I am so glad I did.
For clarity, I cannot wear any dress jewellery. It will give me an awful itchy rash.
I recently had 2 additional piercings in each ear. I chose the gold option at the shop but the butterfly backs were extremely uncomfortable. Therefore, after one month I looked for flat back alternatives and happened upon By Rae.
Like an idiot, I removed the recent earrings I was pierced with and admittedly forced the hoops and flat backs into the very small new holes. Not a wise decision, however, here we we are ;)
I have not experienced any rash, stinging, soreness or discomfort!
I absolutely do not advise anyone to remove recent piercings, I do however highly recommend the earrings By Rae as absolutely safe for those with sensitive skin, any allergies and those in pursuit of gorgeous jewellery!
It is also easy to insert, looks beautiful and is not expensive for a product that promises to not tarnish but looks like pure gold.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I made an error when I ordered and was…

I made an error when I ordered and was so upset with myself but I reached out to By Rae and they were incredible and were so so kind to help to resolve my issue. Beautiful pieces and I can’t wait to buy more! Highly recommend

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with By Rae

I had a great experience with By Rae. The customer service was excellent - friendly, responsive, and genuinely helpful. They made sure I got exactly what I needed. The products themselves are also really high-quality and exactly as described. I'm very happy with my purchase and will definitely be ordering again!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry and fantastic…

Beautiful jewelry and fantastic customer service!
I recently ordered 2 pairs of earrings. Unfortunately one of the flat back studs arrived with a stone missing.
I sent across an email explaining the issue and received a response the next morning from Rachel who arranged for a replacement to be sent out. I have just received this today in perfect condition.

Thanks so much
Lara Hodson

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

I love my By Rae jewellery

I love my By Rae jewellery! I’ve worn my Anna bracelet and necklace for 2 years. They’ve survived surfing, snorkelling, the spa and the bath/shower when I can’t be bothered to take them off (which happens a lot) and they’re still gold and shining! My jewellery from here has lasted much better than other brands, but what’s nice about By Rae is that behind the brand there’s a girl with a dream and a vision, who really cares about her work and her customers. Thank you for making jewellery that lasts!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, designs are lush. I have shopped here for years in which wearing the jewellery all the time when in dancing and everyday life, nothing tarnished and still looks fresh. Would definitely recommend.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Love this jewellery

Love this jewellery! I have so many pieces and I’m so impressed I have bought for my friends and family too! An amazing brand xx

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Forever my fave jewellery brand

I own several pieces from By Rae, and have gifted a few pairs to friends and family. I can hands down say that the products are some of the best quality I’ve ever tried, and for the price point they are such a steal! The designs are beautiful and I often get compliments, too. Forever my fave jewellery brand

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Still perfect after months of wear…

I probably have 6 or 7 By Rae pieces now, all of them are fantastic quality (worn for months without taking off in some cases!). Zero tarnishing, no fading…still looks brand new. Customer service is always impeccable too.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

ByRae

The customer service of this brand is next level, I’ve been in contact about specific items for friends birthdays and they’ve been amazing. The quality is out of this world. I live in my ByRae pieces!!

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Since my first purchases a year ago I…

Since my first purchases a year ago I have ordered a number of items, mainly earrings and necklaces and all have been superb quality, lovely jewellery and do not tarnish despite a lot of pool and sea swimming. Fantastic products, highly recommend.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Stylish and waterproof beautiful jewellery

This is a gorgeous jewellery company I happened across from an article in Woman’s Health magazine. They make affordable beautiful earrings and necklaces. I lost one on a train shortly after purchasing as it didn’t quite click in properly and they are sending me a new one. Instant response and friendly company.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Stunning pieces and the team was wonderful and helpful. I’d give them more stars if I could!!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely obsessed with this brand!

Absolutely obsessed with this brand! I got married recently and wore the pearl essential huggie and soleil pearl pendant. They are perfect bridal pieces which I was then able to wear throughout my honeymoon dipping in and out of the sea without any tarnishing! I got the lucky bracelets for each of my bridesmaids which they loved and they made perfect gifts. My latest addition is the bondi croissant ring which I never take off!! It's amazing quality jewellery at a reasonable price and the customer service is brilliant too. Thank you By Rae :)

June 27, 2024
Unprompted review
By Rae Jewellery logo

Reply from By Rae Jewellery

Thank you for choosing By Rae for your wedding day, that honestly means the world! Congratulations and hope you had a wonderful day - Ruby x

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