I gave 4 starts because of the fast shipment. I would give 5 but i havent used the product yet. I read a-lot of negative reviews about not receiving the product or receiving it too late. So i contacte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought the oil and the original cream. They’re both great although I do prefer the oil, as it goes on with ease, to the shine brown original is a little like Vaseline in consistency. They both smell... See more
Company replied
I've ordered from Byrokko several times and it's always been a pleasant experience. The products are great and smell wonderful, but most importantly, they give you a beautiful tan very quickly. I ju... See more
Company replied
Been getting the Shine Brown oil for years. Absolutely love it. Gives me a fantastic tan when using it on holiday. And have been taking the tanning gummies for while now too. Not only are they enhanci... See more
Company replied
Company details
Written by the company
BYROKKO is a line of luxury skin and hair care products with natural ingredients. Our main goal is to offer people a perfect summer tan as quickly as possible and without excessive exposure to the harmful effects of the sun. We want you to have a beautiful and natural tan throughout the year, so we recommend using our #shinebrown products at every opportunity you get. We want to keep offering cosmetic products that not only nurture the skin but also make it softer and smoother. This is the best way to get that perfect tan you have always wanted – and the best way to shine like a star under the warm summer sky.
Contact info
Pod topoli 5, 1218, Komenda, Slovenia
- support@byrokko.com
- byrokko.com
4.0
Great
4K reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great items at a great saving
Great items at a great saving. Shipment came quickly and well packed. Early days of using but super pleased so far.
Thank you
May 14, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
We are obsessed with this feedback! 😍 Thank you so much for sharing your experience with us. It’s customers like you who make what we do so much fun. Catch you later! – Byrokko Team
Best tanner out there
First time getting this product last year after seeing it in tik tok and it doesn't disappoint. It gets you a great moist looking tan and dark very quick. It can go over your factor which I love as safety first. The only one I don't like is the watermelon red colour one as it stains everything and hard to get off . So ordered 1 of the original this year instead as I found that was alot better and didn't stain.
May 16, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hey! 🌞 Thank you so much for your amazing review! 🧡 We’re over the moon to hear you’re loving our products. Keep shining and enjoying your Byrokko favorites — we’ll keep making products to make your day brighter! Cheers, Byrokko Team
Reply from SHINE BROWN - BYROKKO
Hey! 🌞 We’re over the moon that our products are helping you rock that perfect tan! Keep shining and enjoying that gorgeous glow — we love seeing our products make a difference. Sunny vibes, Byrokko Team
I have rated 5 star because of the…
I have rated 5 star because of the customer service was quick to respond to my query and was resolved almost straight away and goes without saying the products are also a 5 star rating
May 16, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Thank you for your amazing feedback 🤍 We are beyond grateful for your support and for sharing your positive experience. Knowing that you felt well taken care of and satisfied with your purchase makes us incredibly proud. We’ll continue doing our very best to deliver the quality and service you deserve! ✨ Byrokko Team
Excellent service
Excellent service.
I have had 2 orders recently, the first order the aloe vera had come undone and I was sent another one to replace it, my second order was perfect.
May 15, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi there, Your satisfaction is our top priority, and we’re delighted to hear that our products are meeting your expectations. Thank you so much for your kind feedback! Wishing you a wonderful day filled with sunshine 🧡 Byrokko Team
I have ordered several times and the…
I have ordered several times and the product arrived everytime in 5 day's.
The product is amazing and I have the most amazing deep brown color every time in record time!✅👌
May 12, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Thank you so much for your wonderful message! We’re thrilled to welcome you to the #ByrokkoFamily. Your kind words truly made our day, and we’re delighted to hear that you’re enjoying our products. Here’s to many more glowing experiences together! ✨ With gratitude, BYROKKO Team
Absolutely worst customer service
Absolutely worst customer service, and I’d advise to avoid buying this product. I placed my order on 25th April, and it still hadn’t arrived. I’ve emailed countless times, providing tracking updates from Evri that my order has been sat with them since 11th May. I emailed to say I wanted this order cancelled, as I was now on holiday. I received a response saying they’d contact Evri, and then silence no communication. I’ve emailed again 10th May, with another screenshot showing the order is stuck and asking for my money back!! And guess what, they e still said no until they speak to Evri. Avoid like the plague, as they’ll take your money and not provide the product or service.
April 25, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we are committed to resolving any concerns you may have. Please email us at support@byrokko.com with your details so our support team can assist you personally. We are dedicated to making things right and look forward to hearing from you soon. Kind regards, BYROKKO Team
Slowly changing colour
May 11, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Thank you so much for your kind words! 🤍 It truly makes our day. We can’t wait to see you again soon! – Byrokko Team
Don’t work, just a bad stomach.
They didn’t do anything apart from give me a bad stomach.
To return them (the unopened one, they won’t accept the opened bottle), I’ve got to pay for the postage myself to Slovenia.
Total rip-off AVOID!
May 8, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we are committed to resolving any concerns you may have. Please email us at support@byrokko.com with your details so our support team can assist you personally. We are dedicated to making things right and look forward to hearing from you soon. Kind regards, BYROKKO Team
Great product
This product is amazing I used it once & had an instant glow! Now on my 3rd sunbed and can see such a great difference in my skin xxx
May 7, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi there! Nothing makes us happier than knowing you’re loving your tan! 😍 Keep glowing and enjoying your sun-kissed skin — we’re thrilled to be part of your routine. Cheers, Byrokko Team
Delivery was fast
Delivery was fast. Looking forward to trying it on my upcoming holiday.
May 6, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. Thank you so much for your kind words 🤍 It truly means a lot to us – we’re so happy you had a great experience! Byrokko Team
Use this brand always!
Use this brand always. Love the sets with convenient see through zip case.All my products in one place that I can just slip in my beach bag. All tanning product ive used always give great tanning results.Love the smell and the aloe Vera after sun .
April 30, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, We’re so pleased to know our products are helping you achieve your ideal tan. Your feedback motivates us to continue delivering quality and excellence. 🌴 Wishing you a beautiful, sun-kissed day, Byrokko Team
Reply from SHINE BROWN - BYROKKO
We are obsessed with this feedback! 😍 Thank you so much for sharing your experience with us. It’s customers like you who make what we do so much fun. Catch you later! – Byrokko Team
Love this product
Love this product, been using it for a couple of year's, got my family and friends using it, I even put the shine brown tanning oil on my legs when I go out.
May 2, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hey there! We’re over the moon that you’ve picked Byrokko! 😄 Every product is made with love to make your experience just a little brighter. Thanks for being part of our journey! Enjoy your day, Byrokko Team
Fantastic product
May 1, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, Thank you for choosing Byrokko! We take great pride in crafting products that combine quality and care to enhance your daily routine. Your support truly inspires us to keep delivering excellence.
Wishing you a wonderful day, Byrokko Team
I buy Byrokko products every year and am always satisfied.
Produkty Borokko kupuję co roku i zawsze jestem zadowolony. Dobra jakość produktów i efect jest satysfakcjonujący. Polecam.
I buy Byrokko products every year and am always satisfied. The products are of good quality and the results are satisfying. I recommend them.
May 7, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi there, Your satisfaction is our top priority, and we’re delighted to hear that our products are meeting your expectations. Thank you so much for your kind feedback! Wishing you a wonderful day filled with sunshine 🧡 Byrokko Team
Very good
Quick delivery, qualitative products and a nice customer service.
May 1, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Thank you for your wonderful feedback. Customer satisfaction is our top priority, and knowing we met your expectations means the world to us. We look forward to serving you again! – Best, The Byrokko Team
What's not to like
Everything from ordering to delivery went perfectly. From ordering on their website with ease to receiving my parcel today in the post in perfect condition and with a couple of samples thrown in what's not to like. 100% service.
May 7, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Thank you so much for taking the time to share your experience with us 🤍 Your kind words truly mean the world to our team. We’re incredibly happy to hear that you were satisfied with both our products and service. Creating the best possible experience for our customers is always our top priority, so your feedback really motivates us to keep doing what we love! ✨ Byrokko Team
Love this stuff
May 6, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Thank you for your wonderful feedback. Customer satisfaction is our top priority, and knowing we met your expectations means the world to us. We look forward to serving you again! – Best, The Byrokko Team
Love these products
Love these products, I have been using them for 3 years best tan i have ever had. Easy to order never had any issues.
May 4, 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. Thank you so much for your kind words 🤍 It truly means a lot to us – we’re so happy you had a great experience! Byrokko Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.